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The UK's Largest Customer Review Website for the Property Industry
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5/5, 25 Reviews
100% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
Karen
Rachel
By : 'Kara,'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : B30
It has been an absolute pleasure to deal with oulsnam for the sale of their house. We trusted their advice for marketing and got the top end value for our property. Karen has be great at keeping contact throughout the sales process, chasing solicitors for buying and selling and keeping us close to progress. The arranging of viewings was hassle free and they were great at offering advice around offers and marketing. Overall a really positive experience and I would highly recommend them.
The fees were competitive for high street agents and higher than internet based companies but I feel like we had absolute value for money
By : Rachel Andrews
Nov 12, 2018Many thanks for your lovely review Kara, we all hope you and the family have settled well into your new home, and wish you all every happiness in the future.
We have a complaints procedure with appeal to the Ombudsman Service: Property.
Contact Julie Powell at Head Office or email Julie@oulsnam.net
Last updated at 1/29/2018, 10:06:19 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 100% | £110,000 | £730,000,000 |
Lettings | 0% | 0% | £0 | £0 |
Robert Oulsnam & Company
235 Mary Vale Road, Birmingham, West Midlands
B30 2DL
0121 433 4500
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Becky
Rachel
By : 'robert'
Services : Sales( As a Vendor )
Sold price : £320000
Would you recommend ? : Yes
Postcode : B30
Professional throughout. Kept me up to date at every stage. Knew the the Bournville market very well. Everyone should use Oulsnam for their... Read Full Review
By : Rachel Andrews
Jul 19, 2021Many thanks for your kind words Rob. We're delighted we were able to help with the sale of your...
Karen
Rachel
By : 'Jackie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B30
Can't fault the service. Kept us well informed even through Covid. They were professional at all times and very supportive from start to finish. Showing respect to us as a family. We have used them several times over the years and they have never let us down. Excellent... Read Full Review
By : Rachel Andrews
Nov 10, 2020Many thanks for your kind comments Jackie. We wish you and the family...
Rachel
Becky
By : 'Paul'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B30
An excellent team led by Rachel. At all times they were professional, helpful, patient and friendly. They ably guided through the sale and purchase of our properties, providing support and expertise at all times. Our thanks go to the whole team, in particular Rachel and Becky who mostly handled our ... Read Full Review
Rachel
Becky
By : 'Laurie'
Services : Sales( As a Vendor )
Sold price : £433000
Would you recommend ? : Yes
Postcode : B30
An absolutely brilliant team led by Rachel who simply couldn’t do enough to help us sell our house during the difficult Covid period. Back in February Rachel managed to take our instruction to sell, photograph and measure, create a detailed report and place on the market all within 24... Read Full Review
Rachel
Becky
By : 'Jane'
Services : Sales( As a Vendor )
Sold price : £730000000
Would you recommend ? : Yes
Postcode : B29
I used Oulsnam in Bournville to sell my parents property and Rachel the Manager & all the staff are excellent at their job. They returned my calls immediately & showed lots of people round my parents house. They always have me good advice & kept me informed of viewers... Read Full Review
By : Rachel Andrews
May 6, 2020Thank you Jane for your very kind comments, it has been a pleasure working with...
Rachel
Samantha
By : 'M.'
Services : Sales( As a Vendor )
Sold price : £110000
Would you recommend ? : Yes
Postcode : B30
I am very satisfied with the service, the communication and the friendly support given by Rachel. She kept me very well informed and explained everything clearly without using a lot of technical... Read Full Review
Fair rate.
By : Rachel Andrews
Apr 15, 2019Many thanks for your kind comments Mr Stock, we are very pleased you are happy with the service we...
Karen
Rachel
By : 'Kara,'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B30
It has been an absolute pleasure to deal with oulsnam for the sale of their house. We trusted their advice for marketing and got the top end value for our property. Karen has be great at keeping contact throughout the sales process, chasing solicitors for buying and selling and keeping us close to... Read Full Review
The fees were competitive for high street agents and higher than internet based companies but I feel like we had absolute value for money
By : Rachel Andrews
Nov 12, 2018Many thanks for your lovely review Kara, we all hope you and the family have settled well into your new home, and wish you all every happiness in the...
Rachel
By : 'LinB'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B30
We approached Oulsnam because they sell so many properties in Bournville. Rachel called initially to discuss the sale. She was very professional and gave good advice. Stephen did several viewings and was also very efficient after our property was sold in chasing up Solicitors and getting the... Read Full Review
As quoted and similar to other agents in the area. Well earned.
Samantha
Karen
By : 'Malcolm'
Services : Sales( As a Vendor )
Sold price : £530000
Would you recommend ? : Yes
Postcode : B30
This office handled the sale of the house I have bought as well as my sale. Awareness of the chain's needs was very helpful Both houses are in a conservation area of which all staff have good experience. Sam and Karen were always friendly, patient, reliable and kept me well... Read Full Review
As expected for this level of service
By : Rachel Andrews
Jul 3, 2018Many thanks for your kind review Malcolm, we wish you every happiness in your new...
Rachel
Karen
By : 'Dee'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B30
I recently sold my property and also bought a new property through the Bournville branch of Robert Oulsnam. From my first contact with the office right through to picking up the keys of my new property on moving day was a very positive one. Rachel, Karen and Samantha were always professional,... Read Full Review
I think everyone wants to pay as little as possible when selling a property so of course I would have liked to have paid less. That said I think the fees were fair and certainly competitive with the other agents in the area. I felt I got value for money particularly when it came to my buyers wanting to do surveys etc and I didn't have to book time off work to be there as it was all taken care of.
Rachel
Samantha
By : 'The'
Services : Sales( As a Vendor )
Sold price : £200000
Would you recommend ? : Yes
Postcode : B30
Rachel and Sam were professional yet personal when we sold and exchanged on our property earlier this year. Rachel was a wealth of knowledge and always had time for our many questions we had to ask as this was the first time we had sold a property. We really cannot thank Rachel and her team enough... Read Full Review
Fees were Good especially for the hard work they all put in to sell our property.
By : Rachel Andrews
May 11, 2018Thank you so much for your review and kind comments. We wish you and all the family every happiness in your new...
Rachel
Karen
By : 'The'
Services : Sales( As a Vendor )
Sold price : £255000
Would you recommend ? : Yes
Postcode : B30
From initial contact until the day of our move we were dealt with competently, quickly and thoughtfully. Rachel has extensive knowledge of the area, is up to date with the local market trends and, therefore, was very good at matching us with a buyer very quickly. The rest of the process went... Read Full Review
Agent's fees were as expected - standard for an Estate Agent of this type.
By : Rachel Andrews
Apr 28, 2018Thank you for your very kind comments, we all hope you are very happy in your New...
Rachel
Samantha
By : 'P&V'
Services : Sales( As a Buyer )
Sold price : £275000
Would you recommend ? : Yes
Postcode : B30
We found working with Oulsnam to be a positive experience right from the first viewing through to completion and moving... Read Full Review
Rachel
Karen
By : 'Judith'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B38
From the very beginning right up until completion of the sale of my property Rachel Andrews and Karen Crayton in particular were positive and professional. They filled me with confidence that I had chosen the best Estate Agent for selling my property and 'held my hand' through the ups and ... Read Full Review
Worth the money for a dy Sanders
By : Rachel Andrews
Mar 14, 2018Many thanks for your kind review Judy, it was a pleasure to help and we wish you every happiness in your New...
Rachel
Karen
By : 'Chris'
Services : Sales( As a Buyer )
Sold price : £325000
Would you recommend ? : Yes
Postcode : B30
Thank you Oulsnam for helping us navigate through the Viewing, choosing and buying process. Our successful purchase went through in October and we are still scraping off woodchip from our dreamhouse and making it into the living space we want :) These are the best estate agents I have ever dealt ... Read Full Review
The fees were inline with other agencies.
By : Rachel Andrews
Jan 29, 2018Hi Chris. Thank you for your kind comments. We all hope you are very happy in your New Home ...... good luck with the...
Rachel
Karen
By : 'Sarah'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B29
I was so thrilled with the amazing service which was so friendly during the sale of your home for the last 15 years . Karen and Rachel were so kind and helpful often emailing out of hours to reassure me with sorting out our completion date I found them so professional and kind and really took... Read Full Review
I believe it is worth every penny . Karen and Rachel were amazing
Rachel
Karen
By : 'G'
Services : Sales( As a Vendor )
Sold price : £149500
Would you recommend ? : Yes
Postcode : B30
Buying and selling houses is a stressful experience. The team at Oulsnam made it as stressfree as possible, they were always there to lend a hand, and were friendly and approachable throughout. We would highly recommend their... Read Full Review
Competitive, fixed and fair. Well worth the service.
Rachel
By : 'Mr'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B30
We had the best and most easy experience of selling our house in Bournville via Rachel and her lovely staff. They say selling your house can be stressful but that certainly wasn't the case thanks to Robert Oulsnams Bournville branch. From the moment Rachel entered our house to give us a valuation,... Read Full Review
The agents' fees were very reasonable
By : Rachel Andrews
Sep 28, 2017Thank you so much for your kind comments Mr & Mrs Smith. We're delighted you were so happy with our service, and we wish you every happiness in your new...
By : 'Bache'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B30
Moving after 35 years in one house was daunting. The team at Oulsnam's Bournville office guided us every step of the way making the whole process as stress free as possible... Read Full Review
Competitive and worth it for the personalised service
By : Rachel Andrews
Sep 28, 2017Thank you for taking the time to write your review. Your positive comments are much...
Rachel
Karen
By : 'Andrew'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B30
All the staff at Robert Oulsnam's Bournville Office were thoroughly professional. They were always ready and willing to assist and made both the sale of our old property and the purchase of our new home as straight forward as possible. I would highly recommend this estate agent to any prospective... Read Full Review
Very reasonable fixed fee with no hidden costs.
By : Rachel Andrews
Sep 25, 2017Many thanks for your kind comments. We hope you and your family are very happy in your New...