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Carter Jonas
Fiona
4.9/5, 15 Reviews
100% Recommended
100% sales valuation accuracy
99% letting valuation accuracy
0% sales fee satisfaction
99% letting fee satisfaction
About Fiona
No Biography Found
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Sales | 100% | 0% | 0% | 0% |
| Lettings | 99% | 99% | 100% | 100% |
Latest Properties
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Great service from all at ...
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5 Star Review
Fiona
Catherine
By : 'Bob'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : RG14
Mar 7, 2023
People found this helpful0
Great service from all at Carter Jonas. The were extremely helpful from start to finish. Nothing seemed to be too much problem for ... Read Full Review
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Bob Paning said about Carter Jonas
Services : Letting( As a Tenant )Date: 7th Mar 2023
Great service from all at Carter Jonas. The were extremely helpful from start to finish. Nothing seemed to be too much problem for them.
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High service ...
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5 Star Review
Fiona
By : 'julespet'
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : RG14
Apr 15, 2021
People found this helpful0
We have been letting property in Newbury, Reading and Henley for 20 years and have had a variety of experieince with letting agents. In our opinion CJ is well ahead of the competition. Fiona was hugely informative when we wanted to move our Newbury let to CJ and very patient as we worked through ... Read Full Review
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julespet said about Carter Jonas
Services : Letting( As a Owner )Date: 15th Apr 2021
We have been letting property in Newbury, Reading and Henley for 20 years and have had a variety of experieince with letting agents. In our opinion CJ is well ahead of the competition. Fiona was hugely informative when we wanted to move our Newbury let to CJ and very patient as we worked through pre-let repairs over 3 months. Catherine finds new tenants quickly imparting a sense of motivation and enthusiasm. We had numerous viewings arranged for the first day of our latest vacancy from which we secured a new tenant. Jessica manages our property with deft expertise, speedy replies, concise and precise advice and guidance and is always available for voicecalls. Monika is always on the ball when she has stepped in to cover Jessica's absence. The accounts team provide regular, accurate and up to date statements. The agency's service standards are noticeably high and consistent throughout the team.
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5 Star Review
Fiona
Jessica
By : 'Deborah'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : RG19
Nov 9, 2019
People found this helpful0
Our experience with Carter Jonas has been excellent. I have nothing but praise for Jessica Chalmers who has dealt with any issues and queries promptly and been a total professional. To the point where she visited my home to help with boiler instructions! Nothing at all has been too much trouble and ... Read Full Review
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Deborah Lacey said about Carter Jonas
Services : Letting( As a Tenant )Date: 9th Nov 2019
Our experience with Carter Jonas has been excellent. I have nothing but praise for Jessica Chalmers who has dealt with any issues and queries promptly and been a total professional. To the point where she visited my home to help with boiler instructions! Nothing at all has been too much trouble and since we re -located back to the UK from the middle east she was on hand to also offer great advice for services we needed.
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We have been renting our ...
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5 Star Review
Fiona
Jessica
By : 'Jo'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : RG17
Nov 4, 2019
People found this helpful0
We have been renting our property through Carter Jonas office in Newbury for 18 months...super professional, super friendly, we cannot fault ... Read Full Review
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Jo Wiggan said about Carter Jonas
Services : Letting( As a Tenant )Date: 4th Nov 2019
We have been renting our property through Carter Jonas office in Newbury for 18 months...super professional, super friendly, we cannot fault them!
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5 Star Review
Jessica
Fiona
By : 'Diamond'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : RG17
Nov 4, 2019
People found this helpful0
We love working with the CJ team in Newbury they are friendly, proactive and efficient making what we do all the more straightforward and ... Read Full Review
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Diamond Clean said about Carter Jonas
Services : Letting( Property Management )Date: 4th Nov 2019
We love working with the CJ team in Newbury they are friendly, proactive and efficient making what we do all the more straightforward and hassle-free.
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Fantastic people to Work ...
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5 Star Review
Jessica
Fiona
By : 'Pam'
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : RG14
Oct 24, 2019
People found this helpful0
Fantastic people to Work With. From the moment of instruction Jessica was thoroughly professional and extremely organised. All the viewings were followed through speedily and feedback was received by myself immediately. Highly ... Read Full Review
Comments (0) Report abuseFantastic people to Work With.
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Pam Puig said about Carter Jonas
Services : Letting( As a Owner )Date: 24th Oct 2019
Fantastic people to Work With.
From the moment of instruction Jessica was thoroughly professional and extremely organised.
All the viewings were followed through speedily and feedback was received by myself immediately.
Highly recommended.
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Top ...
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5 Star Review
Jessica
Fiona
By : 'Rachel'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG14
Oct 24, 2019
People found this helpful0
As a tenant with Carter Jonas as the agent, we only have good experiences to report. Every thing we have needed so far has been fulfilled quickly and efficiently. Top mentions must go to Jessica Chalmers and Fiona ... Read Full Review
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Rachel Martin said about Carter Jonas
Services : Letting( As a Tenant )Date: 24th Oct 2019
As a tenant with Carter Jonas as the agent, we only have good experiences to report. Every thing we have needed so far has been fulfilled quickly and efficiently. Top mentions must go to Jessica Chalmers and Fiona Minx.
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5 Star Review
Fiona
Jessica
By : 'Rob'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : WR13
Oct 23, 2019
People found this helpful0
Carter Jonas act as agents for my house rental. Excellent service from Fiona Minx and Jessica Chalmers. They are prompt in their actions, give good advice and are always supportive and helpful. Strongly recommended to anyone renting in the ... Read Full Review
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Rob Atkinson said about Carter Jonas
Services : Letting( As a Owner )Date: 23rd Oct 2019
Carter Jonas act as agents for my house rental. Excellent service from Fiona Minx and Jessica Chalmers. They are prompt in their actions, give good advice and are always supportive and helpful. Strongly recommended to anyone renting in the area.
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Renting with Carter ...
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5 Star Review
Fiona
Jessica
By : 'Sudeep'
Services : Letting( As a Tenant )
Rent PCM : £1057
Would you recommend ? : Yes
Postcode : RG14
Aug 1, 2019
People found this helpful0
I rented an apartment in Newbury Racecourse through Carter Jonas. I am extremely happy with their service. Customer service is excellent with Carter Jonas. I never had a problem with them. The people in Carter Jonas are very friendly like Fiona Minx and Jessica ... Read Full Review
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Sudeep Chatterji said about Carter Jonas
Services : Letting( As a Tenant )Date: 1st Aug 2019
I rented an apartment in Newbury Racecourse through Carter Jonas. I am extremely happy with their service. Customer service is excellent with Carter Jonas. I never had a problem with them. The people in Carter Jonas are very friendly like Fiona Minx and Jessica Chalmers.
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I feel really ...
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5 Star Review
Jessica
Fiona
By : 'Ball'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG20
Apr 30, 2019
People found this helpful0
Throughout my 4 years tenancy where Carter Jonas have been managing the property, I have received an excellent customer experience. They are professional and efficient. Fiona is " real " and gives a balanced view and as a worrier, she puts my mind at ease. Jess has been patient ... Read Full Review
Comments on Agent Fees
reasonable - market price
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Ball Hill Tenant said about Carter Jonas
Services : Letting( As a Tenant )Date: 30th Apr 2019
Throughout my 4 years tenancy where Carter Jonas have been managing the property, I have received an excellent customer experience. They are professional and efficient. Fiona is " real " and gives a balanced view and as a worrier, she puts my mind at ease. Jess has been patient and always supportive with any issues, and gets things done so quickly and always to a high standard. You feel really valued as a tenant and nothing is too much trouble for Jess. Highly recommend. The whole team at CJ Northbrook street are fantastic.
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Friendly and efficient ...
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5 Star Review
Fiona
By : 'Satisfied'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG17
Aug 22, 2018
People found this helpful0
I found Carter Jonas staff to be friendly, helpful and informative and efficient. The process of renting a new home went as smoothly as I could have ... Read Full Review
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Satisfied customer said about Carter Jonas
Services : Letting( As a Tenant )Date: 22nd Aug 2018
I found Carter Jonas staff to be friendly, helpful and informative and efficient. The process of renting a new home went as smoothly as I could have hoped.
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Great ...
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5 Star Review
Monika
Fiona
By : 'Filipe'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG14
Mar 25, 2018
People found this helpful0
5 starts service from Carter Jonas. Everything was handled smoothly and perfectly. Also, everyone is super pleasant to deal with, which is a big ... Read Full Review
Comments on Agent Fees
I believe it is the normal fees, but don't really have a reference point, as it was 1st time we rented house through Agency, but seemed quite fair
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Filipe said about Carter Jonas
Services : Letting( As a Tenant )Date: 25th Mar 2018
5 starts service from Carter Jonas. Everything was handled smoothly and perfectly. Also, everyone is super pleasant to deal with, which is a big plus!
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5 Star Review
Fiona
Monika
By : 'David'
Services : Letting( Property Management )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : RG17
Dec 14, 2016
People found this helpful0
Having dealt with this company now for about a year I always find the service to be very helpful and friendly and very accurate and would highly recommend using Carter ... Read Full Review
Comments on Agent Fees
Good
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David said about Carter Jonas
Services : Letting( Property Management )Date: 14th Dec 2016
Having dealt with this company now for about a year I always find the service to be very helpful and friendly and very accurate and would highly recommend using Carter Jonas
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I received professional ...
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4 Star Review
Fiona
Monika
By : 'SC'
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : RG14
Dec 7, 2016
People found this helpful0
I received professional advice, regular updates on the progress of my flat tental and good responsiveness to my various ... Read Full Review
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SC said about Carter Jonas
Services : Letting( As a Owner )Date: 7th Dec 2016
I received professional advice, regular updates on the progress of my flat tental and good responsiveness to my various questions.
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We have a number of rental ...
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5 Star Review
Fiona
Monika
By : 'Richard'
Services : Letting( As a Owner )
Rent PCM : £1
Would you recommend ? : Yes
Postcode : RG14
Nov 23, 2016
People found this helpful0
We have a number of rental units and are familiar with the industry so we're not so easy to please! We wanted to place an existing rental apartment property approaching end of Term with an existing local competitor agent; to quickly and smoothly into the market and reduce potential loss of earnings ... Read Full Review
Comments on Agent Fees
Actually we have currently three agents we deal with and although overall CJ fees are not low, the deal we agreed has reduced some of the 'extras' that other agencies add to Landlords. I like it simple, clean and the way CJ operate (unlike say Andrews Online) the agent ONLY gets p[aid when we get paid- no up front draw down of rental % fees. I like that.
Comments (0) Report abuseWe have a number of rental units and are familiar with the industry so we're not so easy to please! We wanted to place an existing rental apartment property approaching end of Term with an existing local competitor agent; to quickly and smoothly into the market and reduce potential loss of earnings and any gap between each Tenancy.
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Richard Stephens said about Carter Jonas
Services : Letting( As a Owner )Date: 23rd Nov 2016
We have a number of rental units and are familiar with the industry so we're not so easy to please! We wanted to place an existing rental apartment property approaching end of Term with an existing local competitor agent; to quickly and smoothly into the market and reduce potential loss of earnings and any gap between each Tenancy.
Under the careful and close control of Fiona Minx, her team as Carter Jonas Newbury got the brief, acted very quickly and offered us a simple and smooth transitional proposal- once we agreed (which was easy) Fiona, and her efficient supporting team organised each step of the process well and reduced hassle and admin to a minimum.
I should add that I was (and hopefully continue to be) also impressed on the legal admin and contractual AST work provided by Sarah Horlock who to us appears very efficient and direct in her professional relationship with us...as busy Landlords.
In most cases even from the brief....we only had to say it /ask it once and the message was grasped, even though clearly there were quite a few people involved in the new Tenancy search, security checking and legal engagement. For this apartment, the result was a 'rental income gap' between our old and new Tenancy at just 24 hours!! Great job guys. We are totally delighted and looking forward to a long partnership with Carter Jonas in Newbury.
We have now placed two more unit in the hands of Fiona and already one is looking as smooth and as successful as the first! Fingers crossed...but we are pretty confident the Newbury CJ team will deliver!
Q. Do CJ cover central BS1 Bristol area- we have two (about to be three) rental apartments there???
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