Sam was a great help and addressed issues within a timely manner. Brilliant customer service and look forward to dealing with her in the ... Read Full Review

When I contacted them for any help, they are available and did their best. It is good to have them ... Read Full Review

Sam is very helpful and will go out of her way to help and is always on the end of the phone if you need ... Read Full Review

Five star service all the way, Ngu are a great company to rent from. Any repairs are promptly sorted from it being looked at to being repaired, I mainly deal with Sam and she is very friendly and goes out of her way to ... Read Full Review

I've spoken to both Sam and Jordan on various occasions, They are both very polite and professional when speaking to on the ... Read Full Review

I have dealt with Sam Shanley for 2 years. She has always been helpful, friendly and excellent communication skills. Can't fault the service received ... Read Full Review

A very hardworking pair, very knowledgable on all of their property's and surroundings. Always going the extra mile to make sure a job is done quickly and competently. They always have a smile and always have time if you have a problem. If I could Vote for more staff I would, they ... Read Full Review

Sam was very helpful when dealing with my matter - she was very polite and listened to what I had to ... Read Full Review

I have found Mathew Jeffrey to be both professional and friendly by nature, during every house check over the past two and a half years. As Mathew is my only face to face contact with NGU; his demeanour has been consistently pleasant and helpful at all times; especially when highlighting existing ... Read Full Review

Sam was I found to be very good and helpful at her job , The moment I contacted her , from the problem Been solved took a matter of moments Polite pleasant and easy to get on with ... Read Full Review

Always nice to deal with, solves problems quickly and efficiently. Always pleasant to talk to and always adds a personal ... Read Full Review

Professional and persistent when dealing with maintenance issues and laid back trades to ensure the job gets done in a way to satisfy all ... Read Full Review

Very fast reactive maintenance service. Front door broke on the Monday and new door ordered and fitted by the Friday the same week. All staff are very helpful and very ... Read Full Review

Every time I speak to Sam,Rachel and Chris they are really polite friendly and provide an excellent service. ... Read Full Review

The response from NGU staff is always prompt and efficient. They follow through with their promises and communication is excellent.Lovely people to deal with who you know have your interest at ... Read Full Review

I have been dealing with NGU for approx 4 months. Every time I have contacted the office my queries are dealt with efficiently. Both girls are a Pleasure to deal with. Always polite, friendly and ... Read Full Review

I have now let-out several properties through NGU Homelettings for several years. I have dealt with various members of staff and invariably found them to be conscientious and efficient people. NGU look after my assets as if these belonged to them, but they do it with an inside knowledge that I do ... Read Full Review

Having been a tenant for 6 years, we have been more than happy with the excellent response from NGU over that ... Read Full Review

A very good lettings agency. Very responsive and helpful. They are always there to sort out problems you may have with the tenants. I would recommend them to anybody who are having problems with their current lettings ... Read Full Review

I have 4 properties with ngu, my past agent gave me nothing but grief with poor tenants who didn't pay, since switching to ngu i have had a minor blip with a tenant but because of the system processes they have in place I lost no money, I have no problem ... Read Full Review