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5/5, 19 Reviews
100% Recommended
100% sales valuation accuracy
99% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
Head of Property Management at Richard James Estate Agents (Swindon)
Lettings, Gemini House, Hargreaves Road, Groundwell Estate,Swindon
| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Sales | 100% | 100% | 100% | 0% |
| Lettings | 99% | 99% | 100% | 100% |
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Nicky
By : 'Marcial'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SN25
Sophie Carter and Richard James team was really a wonderful supporter for my family in our rental process. God bless you ... Read Full Review
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Nicky
By : 'Louisa'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : SN25
My partner and I were looking to rent in or around Swindon but only in very specific areas and within a certain budget. Nicky was absolutely fabulous at offering us different choices and was able to recommend certain properties we had not yet seen based on what she figured out we were looking for. ... Read Full Review
The fees are the same for everyone at Richard James, Nicky was really helpful in allowing us options for payments based on what we had and our moving date.
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Nicky
By : 'Saranna'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SN25
Nicky was professional and I found her honest approach extremely refreshing. The whole process of marketing and renting my property has been ... Read Full Review
By : Sue Gidney
May 31, 2018Thank you so much for your kind words Saranna. You have some great tenants ...
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Nicky
By : 'Jackie'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SN5
I was really pleased with the service received from Nicola, Joe and other members of the team and would recommend Richard James to anyone wishing to let their ... Read Full Review
By : Sue Gidney
Mar 21, 2018Thank you so much Jackie. We are pleased to hear that you have been happy with our service, and also that you would be happy to recommend us to others looking to let their ...
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Caroline
Nicky
By : 'Marcos'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SN25
Very pleased with Richard James specially with the prompt responses from Caroline. We've met to take pictures of my property for an ad within 30 minutes of my first phone call. Nicola's professional photos are excellent and made a great ad. I would definitely recommend Richard ... Read Full Review
By : Sue Gidney
Mar 12, 2018Many thanks for your review Marcos. We are so happy to hear how pleased you have been with the service provided by Caroline and ...
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Nicky
By : 'Fraser'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SN3
Nicky has been brilliant, very professional and efficient. I would highly recommend Richard James as a letting agent. Thanks ... Read Full Review
By : Sue Gidney
Mar 1, 2018Thanks Fraser, we are so pleased to hear that you have had such a positive experience with us, and in particular with Nicola. Thank you for taking the time to submit this ...
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Nicky
By : 'D'
Services : Letting( As a Owner )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : SN25
Being based abroad, I rely on Nicky and her colleagues to manage my properties and keep me informed of anything they feel is relevant or important. Everything I have requested or suggested has been followed up without delay and Nick's reactivity and professionalism is ... Read Full Review
By : Sue Gidney
Feb 28, 2018Fantastic to hear that you feel you can rely on us to look after your properties - particularly as you are overseas. Thank you so much for your vote of ...
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Nicky
By : 'tim'
Services : Sales( As a Vendor )
Sold price : £219
Would you recommend ? : Yes
Postcode : SN25
i could not expect any more from nicola,everything i have asked for has been done promptly and to a professional level that i have come to expect from richard james.She is truly an asset to her ... Read Full Review
fair price for a job well done
By : Sue Gidney
Feb 28, 2018Thanks so much Tim. We are so pleased to hear that you have such confidence in our company and in particular in Nicola. It's always fantastic to receive such positive ...
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Nicky
By : 'Jayne'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SN25
Working with Nicky Bint at Richard James exceeded any of my expectations. As a first time landlady, I was not familiar with the terminology or the requirements. However, right away Nicky was incredibly friendly and took time to walk through the process. I highly recommend ... Read Full Review
Acceptable
By : Sue Gidney
Feb 28, 2018Thanks Jayne for taking the time to review. We are so pleased that Nicky has been such a help to you in your first steps as a new ...
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Nicky
By : 'Roger'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SN2
Being new to letting, Nicki guided us through the process very patiently, even when we asked banal questions. Would recommend to friends and family without question. Very ... Read Full Review
Fees are about right for good service
By : Sue Gidney
Feb 27, 2018Thanks for the review Roger. Answering your questions and putting your mind at rest is what we are here to do! Thanks ...
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Nicky
By : 'John'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SN25
I am a Landlord & a regular user of Richard James. I am happy to recommend Nicky & have already done so on more than one occasion. She is always professional accurate & extremely helpful. I trust her judgement & know she will always do a good ... Read Full Review
Fees are fair & competitive against other agents
By : Sue Gidney
Feb 25, 2018Thank you for your review John. We really appreciate you taking the time, and great to hear that you have such confidence in us and in particular in ...
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Nicky
By : 'C'
Services : Letting( As a Owner )
Sold price : £235000
Would you recommend ? : Yes
Postcode : SN25
We are first time buy to let landlords and a little wary as to how stressful the process from buying to having tenants living in the property would be , we shouldnt have worried at all , as with Nicky we had no stress at all , everything was very straight forward and explained well . From ... Read Full Review
A little less than others we looked at
By : Sue Gidney
Feb 23, 2018Thank you for your kind words. You have a lovely property there, and excellent tenants. So pleased we were able to ...
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Nicky
By : 'Kerry'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SN1
I've dealt with Nicola Bint on several occasions. I can not recommend a more professional, reliable and efficient agent. Richard James have very competitive fees and always are a pleasure to deal ... Read Full Review
Good - competitive!
By : Sue
Feb 22, 2018Thanks Kerry. Lovely review, and that you for being the perfect ...
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Nicky
By : 'Jeff'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SN5
I have been very happy with the service Richard James have provided me when letting out our bungalow. Being first time landlords, Nicky made us feel very at ease with the whole process and really seemed to know her stuff!!!! Will definitely be using Richard James ... Read Full Review
Very reasonable and good value for money
By : Sue Gidney
Feb 20, 2018Thanks so much for the review Jeff. Its great to know that you have been so pleased with our service so ...
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Nicky
By : 'Sally'
Services : Letting( As a Owner )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : SN25
We have not had any experience of renting out our property before so we needed to feel confident that the advice we were receiving was accurate and we obviously hoped that the property would be well marketed and occupied quickly. We felt very happy with the support we were given and the speed with ... Read Full Review
Happy with the fees
By : Sue Gidney
Feb 20, 2018Thanks Sally. Great to hear that you are confident that you are in safe hands with us, and that Nicky was able to inspire this ...
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Nicky
By : 'Dhatchani'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SN25
Nicola was very patient when we arrived late for our viewing. And very efficient and helpful with handling our questions to the owner post the viewing. Sophia has also been friendly and helpful throughout the process from our deciding to rent the property to our reference checks being ... Read Full Review
Agents' fees in line with rest of market
By : Sue Gidney
Feb 17, 2018Thank you for your kind words Dhatchani. Feedback is really important to us as we want always to ensure we are providing a great service, so are very pleased to hear that your journey so far with us ...
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Nicky
By : 'Stu'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SN25
After a long a painful process (my fault entiley..!!!) I just wanted to say that the two agents have been and amazing and very patient. ALWAYS HELPFUL and were always keeping me in the loop about my application...We got there in the end, and I can now breath a sigh if relief that it has all been ... Read Full Review
On even keel, with other agencies
By : Sue Gidney
Feb 17, 2018Thanks so much for this glowing review Stu. Its always lovely to hear from happy tenants! We hope you and your family are very happy in your new ...
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Nicky
By : 'Lima'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : SN25
In the process of moving to a property managed by Richard James. My experience so far has been good. Sophie & Nikki have communicated well with us ... Read Full Review
I think it is reasonable as l have not looked anywhere else to compare.
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Nicky
By : 'Dave'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SN25
I have been using the lettings side of Richard James for 8 months with 2 properties and they are fantastic. Nicky and the team always do what they say they will, on time and professionally. As with everything, you will always find someone cheaper, but it won't be worth it and you will probably ... Read Full Review
Fees are very reasonable . . . you get what you pay for .. and for me they exceed that level.
