Very happy to answer all our questions, found the house renting experience very easy with Shelly-Ann. Made the complicated process of holding deposits a lot ... Read Full Review

Had some frustrations regarding the signing of a tenancy - deposit was submitted almost a week before we heard back from the estate agency if it had been accepted or not. In the end we ended up getting the property so not too ... Read Full Review

Shelly was very accommodating with helping us rearrange a last minute viewing and has been very responsive throughout the process - thank ... Read Full Review

Shelly-Ann was fantastic and a great help to us in our property search! She was patient, friendly and professional - would definitely recommend Beresford Residential and ... Read Full Review

Shelly-Ann has been helpful and kept in constant communication throughout the process- we look forward to working with her as we get closer to the move in ... Read Full Review

Awful customer service. Shelly-Ann didn't turn up at the property and didn't even call or email me to cancel. When I did finally get through to her here response was 'oh yeah it's been let so I cancelled the viewing' but did not let me know this. Will not be using this ... Read Full Review

Shelly was very friendly and helpful, making sure it all went well, to plan. Moving house obviously doesn't have to be as stressful as it's made out to ... Read Full Review