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The UK's Largest Customer Review Website for the Property Industry
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Maintenance Team Leader at Ezytrac Property Management
Suite 8, Regatta House,LincolnServices | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
---|---|---|---|---|
Lettings | 99% | 92% | 100% | 100% |
Robert
By : 'Donna'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE18
Ezytrac use a useful system for maintenance issues, you log it on your dashboard and they will acknowledge and source a contractor. Rob emailed me within minutes of acknowledging mine, just to let me know he had instructed a company to resolve my issue. They then called very quickly and arranged ... Read Full Review
Robert
By : 'Rachna'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CR0
I had been struggling with a worn out faux leather peeling, broken down sofa in my apartment for the last few months. We were in the middle of lockdown 1.0 of the pandemic and it was almost impossible to get any furniture deliveries. Enter the absolute legend Robert! He was so prompt and efficient ... Read Full Review
Sarah
Robert
By : 'Deepu'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE18
I moved to this flat almost 2 years ago and Ezytrac's service has been tremendous. Every time I mail Ezytrac about something I get prompt response. My dishwasher and ceiling issues were sorted out promptly and responsibly. It's easy to report maintenance issues with tools they have ... Read Full Review
Robert
By : 'Isaac'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
Very responsive and cooperative. I've been renting a place for a couple of months and Robert has been great at following up with contractors to get jobs ... Read Full Review
Robert
By : 'Alison'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LS9
Having used with Ezytrac for about 10 years I can certainly recommend them - the staff are efficient & pleasant to deal ... Read Full Review
Robert
By : 'Farah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CR0
I contacted the out of hours number provided by Ezytrac as my main water had been cut off. Rob responded to my call promptly and sought to solve the issue very late into the night. Rob updated me throughout the query and ensured the problem was resolved the next day. Professional and friendly. ... Read Full Review
Robert
By : 'Cherrylynn'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W3
The team are always helpful and responsive! Thanks to Robert for his help in getting my maintenance issue sorted ... Read Full Review
Robert
By : 'Eric'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M16
Had a problem with my washing machine today. Left a message with ezytrac. Rob contacted me midday . Problem solved by 5pm . Great communication with him . Happy days ... Read Full Review
Robert
By : 'Short'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CR0
Five stars to Robert for being super professional at all times. He helped to promptly resolve some issues at the property, on few occasions. However, would like to mention that on couple of previous occasions some other Staff at Ezytrac – were not at all helpful…takes them ... Read Full Review
Robert
By : 'Robert'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CR0
My flat is managed by Ezytrac and I recently experienced a problem with my patio door. In short, it jammed open, leaving my living room exposed to the elements. This happened during the coronavirus lockdown and a couple of days before the early May bank holiday, so there wasn't a simple ... Read Full Review
Robert
By : 'Emily'
Services : Property Management
Would you recommend ? : Yes
Postcode : S3
Robert helped me with an out of hours maintenance call and was really helpful and quick to respond! It made the whole process so much less ... Read Full Review
Robert
By : 'Stacey'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M26
I rang as my hob and oven stopped working, Rob was so helpful and got it sorted very quickly. A contractor cane out the day after in the morning as promised and was all sorted. Rob also kept in touch to make sure everything went ... Read Full Review
Robert
By : 'Gilmar'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW9
Robert was awesome He gave all the attention required to my problem Was super quick in contacting the people necessary to fix my issue Great ... Read Full Review
Robert
By : 'Becky'
Services : Property Management
Would you recommend ? : Yes
Postcode : SM6
Very efficient and great communication. Friendly and approachable agents who make working with them a breeze - long may it ... Read Full Review
Robert
By : 'david'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : ST6
Quick response to the problem and service people came to assess the problem and it was resolved equally as ... Read Full Review
Robert
By : 'Victoria'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE16
Robert and Ezytrac have been extremely helpful throughout. If we have had any problems, Robert has been very responsive and has dealt with our queries quickly (even at late hours!) We have really appreciated his ... Read Full Review
Robert
By : 'Ronan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
Superb service - Robert responded within an hour or two of me sending an email despite it being late in the evening. He engaged the plumber immediately, chased them up for me and followed up to check that the job was done correctly... I'm not sure it was really possible to do any more than ... Read Full Review
Robert
By : 'Seonaid'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE18
Robert was extremely helpful when dealing with a leaking seal to my washing machine. It took 2.5 weeks to repair, but he was constantly updating me and keeping me informed of the repair status. He remembered my problem every time I phoned and empathised with my situation, speeding things up where ... Read Full Review
Robert
By : 'shanmughasundaram'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HA7
Rob provided an excellent service and acted promptly in assisting me with the heating problem i had in my flat and he was able to apply some needed pressure on the block management team within a timely ... Read Full Review
Robert
By : 'Philipp'
Services : Letting( Property Management )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : HA9
Robert was reachable for us out of hours during a plumbing emergency and helped us arrange a plumber to visit the very next working day. This saved us a lot of hassle and Robert was highly responsive and professional ... Read Full Review