I am not a client of EMS, nor have I any connection with the company, instead, I was looking for information and advice in connection with my own demand for the grant of freehold. When I phoned the company I was put through to Judy Warwick. She gave me a lot of her time to concisely explain the ... Read Full Review

The recent issue with dog fouling was sorted out promptly and professionally and my tenants are happy with the outcome - thank you Judy and the team for your work in sorting this out which is really ... Read Full Review

Very fast and informative response to my queries, answered all questions providing useful additional information and further explanation to clarify and allay ... Read Full Review

Really great experience with EMS, and in particular Judy. Always really prompt with emails and replies, and always really helpful. Really happy with the service, so thank you for all your ... Read Full Review

Having two separate flats on two separate complexs, one for 20 years and the other for 16 years. I can say I have had no issues in all those years and I'm more than happy to recommend EMS as a successful company which has maintained good standards throughout those ... Read Full Review

Judy and Rowland at EMS are always quick to respond and resolve any issues I have as a contractor at their Bristol and Bath sites best property management company I work ... Read Full Review

Judy was quick to respond to my email. Judy’s reply was very informative and she took the time to describe the actions that were being taken. Brilliant service, thank ... Read Full Review

I had excellent support from Judy at EMS. Her answer was extremely fast, clear and precise, and she even gave me extra advice about some works we are planning to do. Really helpful, thank you ... Read Full Review

Super efficient, fast and friendly service. The issue raised was resolved within 24 hours so I really couldn’t ask for ... Read Full Review

EMS have managed our development for 9 years. The team are professional, responsive, efficient and they provide a very personal service. I would highly recommend EMS to any management company looking to change from a corporate ... Read Full Review

I have lived in a blocks of flats managed by EMS since 2014 and they have done a great job - Judy has been excellent throughout and responded to any queries straight away and resolved all issues we’ve had during that ... Read Full Review

Very prompt and helpful at resolving issues while I have been self-isolating, always receive a same day response with exactly the information I ... Read Full Review

EMS have provided an excellent service in relation to the maintenance as well as any other issues which arise. They respond to any queries promptly. I would recommend them as a management ... Read Full Review

EMS are friendly and helpful, and do a good job of keeping Hatters Court looking nice. Would definitely recommend ... Read Full Review

Good response time and act upon issues raised by residents promptly. Good communication and a lot better than other property management companies I have dealt ... Read Full Review

As a landlord problems/issues occur with my properties which is par for the course. I recently had a drainage issue with a flat managed by EMS which I have to say was sorted very quickly and professionally by my property manager, Leanne Scott. She put me in touch with a very competent drainage ... Read Full Review

Leanne & Judy have been amazing in helping us throughout our time living in our property in a development in South Gloucestershire. They communicate promptly & kindly, as well as always go the extra mile for us. Thank ... Read Full Review

Leanne and Judy have been brilliant with all our needs and especially communications - we would have great pleasure in recommending them and ... Read Full Review

Over the last 5 years, I have needed to communicate with Judy on many occasions,, often around some quite difficult and complex issues. I have found her to be consistently helpful, patient, knowledgeable, caring and kind . Nothing appears too much trouble for Judy and she goes above and beyond to ... Read Full Review

Every dealing i have have with Judy has been nothing but positive & helpful (even if the matter at hand was not a positive one). She really does do her best to be accommodating and helpful with any problems that arise, and also to get the problem solved as soon as possible. On top of her ... Read Full Review