From start to finish, our experience with Charles Carter Ltd has been great. From the moment we arrived for our first viewing, Tom warmly welcomed us and impressed us with his in-depth knowledge of the property. Throughout the application process, Helen was incredibly helpful and always available ... Read Full Review

Charles Carter are by far the most impressive Lettings Agents I've ever dealt with. Friendly, efficient, and incredibly helpful throughout the process. Particular thanks to Scott and Helen, who were instrumental in making the whole thing happen. I can't recommend them highly ... Read Full Review

Helen from Charles Carter is a lovely lady. Her response time to emails are very quick and when speaking to he Ron the phone she is very helpful and professional and gets all questions ... Read Full Review

Had a really great experience with Charles Carter Lettings, Tom and Helen were both extremely helpful and corresponded extremely quickly. A really lovely team of ... Read Full Review

She was very helpful and kind. She was replying ... Read Full Review

I rent the house with them for many years. Professional service and very helpful ... Read Full Review

The paperless way of handling it makes life easy, the process was transparent and easy. The agents are welcoming and ... Read Full Review

I was looking for a property within distance of work and the main town and both Scott and Helen have been absolutely fantastic helping me find a home. A very smooth process with friendly faces got me into this property. Any questions or worries I had were answered very promptly. I’d ... Read Full Review

Professional team is offering professional service,they are rapidly sorting out any issues,fair people and good colaboration,very good in this type of ... Read Full Review

I was relocating from Germany to the UK and they made the whole process stress-free for me. From organising a viewing with my partner, to getting the application in and to signing the documents, it all happened really quickly and efficiently and they have also responded very quickly on some of the ... Read Full Review

Superb service coming out from customer service and property inspector. Everything went smooth as it could. Best agency no ... Read Full Review

My wife and I bought a small BTL with inheritances and it was already let by Charles Carter Lettings LTD,, so as newbie landlords we chose to not rock the boat and leave it with them. Six ytyears on and a few tenants through the place( it is only a one bed) and the longest void was less than a ... Read Full Review

Best letting agents I've had and likely the best in the area. Thank you for a stress free 6 ... Read Full Review

Very helpful team and excellent service, everything went very smoothly with my move in and all queries answered very quickly and efficiently. Strongly ... Read Full Review

Always very helpful, always there when you need them - both helen and scott have been brilliant! Any questions we had were promptly answered. Thank you so much for making our relocation a little less ... Read Full Review

Very professional, very good response to questions. Exactly how I would like my business to operate...if I had one. There was never any question of any misunderstandings . I have rented for 5 years and this is the best experience I have had ... Read Full Review

I have found the communication from the team extremely friendly and helpful. They have been quick to answer emails and help with any issues, I would DEFINITELY recommend Charles Carter Lettings ... Read Full Review

It's been many years since I have rented somewhere and I have been pleasant surprised with our experience thus far. In particular, Helen was very attentive and helpful. Highly ... Read Full Review

Would like to thank Scott and Helen for helping us find our little house to rent in Malvern, both extremely helpful, quick to answer our questions and everything ran smoothly.. we couldn’t have asked for a better letting agency. We thank them both and would highly recommend! Many ... Read Full Review

Thanks to Helen for an excellent service from start to finish in applying for this tenancy. Excellent communication throughout made the whole process very easy. Much ... Read Full Review