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Ezytrac Property Management

Rebecca

4.9/5, 12 Reviews
100% Recommended

99% letting valuation accuracy

99% letting fee satisfaction

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About Rebecca

Property Maintenance Manager at Ezytrac Property Management

Suite 8, Regatta House,Lincoln
Lincolnshire
LN6 3QR
01522-503717
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My job is primarily dealing with tenants maintenance issues and concerns and making sure they are resolved within a timely manner. I liaise between the tenants, landlords, and contractors in making sure all parties are well informed and up to date. I believe relationships with our clients are very important so I
like to create a good rapport with all parties, injecting my personality into all of my interactions. I have had 12 years of experience in customer service, originally coming from a retail and hospitality background. ARLA qualified. I enjoy swimming, long walks and making people laugh.
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Great service and ...

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5 Star Review
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Rebecca

By : 'Jurgita'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : BL1

Feb 6, 2020
People found this helpful1

I would like to express thankfulness to Ezytrac that Beckie has been assigned to us as tenants, to help with all the matters at the appartement. Becky is very courteous and responds fast. Also, I find it amazing that she follows up each time until the issue is solved. Thanks a ... Read Full Review

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They quick in maintenance! ...

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Rebecca

By : 'Tobechukwu'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE9

Dec 16, 2019
People found this helpful3

They are quick in maintenance! More grace to Rebecca for working tirelessly and making sure that her clients are happy. Thank you and God ... Read Full Review

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Both me and my partner have ...

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Rebecca

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Philippa

By : 'Lauren'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TS6

Dec 11, 2019
People found this helpful3

Both me and my partner have recently moved into a property through ezytrac which we have used to sort paperwork and report any problems etc (which have little to none) during this time we have been put in touch with Rebecca Hansell and Philippa Burgess. The communication has been friendly, ... Read Full Review

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Incredible ...

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5 Star Review
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Rebecca

By : 'Delukshan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE10

Nov 22, 2019
People found this helpful1

Reported that our bedroom window lock was broken and so the window wouldn’t shut properly and was letting freezing cold air into the flat. Within a few hours, Rob had liaised with the locksmith and had it fixed. Incredible service. Many ... Read Full Review

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I have always found Ezytrac ...

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5 Star Review
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Rebecca

By : 'James'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : WS10

Nov 20, 2019
People found this helpful1

I have always found Ezytrac staff to be excellent in looking after my properties and dealing with any queries which may arise. Rebecca in particular has on several occasions "gone above and beyond" to resolve some simple and some complex issues. Many thanks to the whole ... Read Full Review

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Becky Hansell is a ...

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5 Star Review
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Rebecca

By : 'Anon'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : L34

Aug 8, 2019
People found this helpful1

Becky has been an absolute godsend. Our rental property has had a previous very long term tenant prior to us moving in and so our place had been in need bit of maintenance and general upkeep. I can not recommend Becky highly enough, she has been so helpful, friendly and professional in assisting us ... Read Full Review

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Professional ...

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5 Star Review
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Rebecca

By : 'Scott'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE16

Jun 5, 2019
People found this helpful2

Becky was very helpful when it came to sorting out maintenance issues with my property. She responded to me quickly and ensured that she took the appropriate action to remedy the issue immediately, keeping me informed of ... Read Full Review

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Maintenance ...

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Rebecca

By : 'Dom'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : S65

May 30, 2019
People found this helpful3

I own a small joinery firm and was contacted by Becky to replace a composite door at a property in Rotherham. She was very clued up and easy to get hold of whenever needed. There was a few problems getting access to the property when needed but Becky sorted these quickly and efficiently! I would ... Read Full Review

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Very ...

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5 Star Review
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Robert

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Rebecca

By : 'Jade'
Services : Letting( As a Tenant )
Rent PCM : £975
Would you recommend ? : Yes
Postcode : UB10

Apr 23, 2019
People found this helpful10

Been with this agency for nearly 3 years and they are always helpful and friendly. Had a few maintenance issues since being here but they always resolve the issue as fast as possible. Have always kept me well informed of proceedings and up to date on what's happening. I found that Robert ... Read Full Review


Comments on Agent Fees

Good

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Problem ...

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4 Star Review
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Rebecca

By : 'RT'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE3

Mar 28, 2019
People found this helpful3

Rebecca was of an enormous importance in assisting us in solving a problem such as a blocked pipe, and due to the difficulty into access the pipes it was necessary inputs from the developer to advise how to gain access to the pipes. She show perseverance in contacting the developer to assist. ... Read Full Review

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Great, Re ...

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5 Star Review
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Rebecca

By : 'kg'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE8

Jan 16, 2019
People found this helpful4

Ezytrac Property Management is managing the property we've been renting for the past 3 years. They have always been responsive and most recently when a number of issues came up that needed immediate attention we were lucky to have Becky Hansel and her team to push things through quickly. ... Read Full Review

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Amazing ...

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5 Star Review
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Robert

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Rebecca

By : 'Mobi'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : M27

Dec 13, 2018
People found this helpful7

Rebecca has been absolutely amazing. The property I am renting has a few issues which needed urgent attention. I became frustrated at some point but Rebbecca was always so nice and sympathetic and has worked really hard to ensure the issue is resolved. Robert was my first point of contact at the ... Read Full Review

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