A hand-held approach from Paul when selling my Dad's house. He has been approachable, helpful and professional throughout. Nothing has been too much trouble. A big thank you and recommendation from ... Read Full Review

We had a fabulous experience in dealing with Northwood. Paul was extremly patient in dealing with our requests for multiple viewings, meetings with prospective builders for their inspection and quotes. His office coordinated very efficiently and provided all necessary information without any delay ... Read Full Review

Paul was very professional and helpful throughout the whole process, even though it was a bumpy process. Before I thought it doesn't matter what estate agent you use, but now I know it does, and Paul made a big difference to our move from start to finish. Wouldn't hesitate to recommend ... Read Full Review

This is the 1st time i have purchased and sold a house through an estate agent. I found Paul and his colleagues very helpful and understanding, as at times i asked quite a few questions. At times things didn't go to plan, but Paul always updated me with what the issue was and always had a ... Read Full Review

Exceptional service, second to none! Professional, polite, caring, considerate, flexible, understanding, reliable, punctual, discreet… and with a good dose of humour! Two minor things went slightly wrong, but once addressed, they were instantly solved and full apologies were issued. ... Read Full Review

Just sold my house with Northwood and they were fantastic. Really helpful at every stage. They provided lots of helpful info at the start when getting a valuation and were really good at keeping me up to date, answered all my questions as a first time seller, fab at communicating after viewings and ... Read Full Review

Northwood were friendly, helpful and effective in achieving our sale. Paul Surtees provided good local knowledge, and moved the sales process forward with tact and persistence. Our thanks to Northwood and to ... Read Full Review

Paul recently sold a property for me. He was fabulous the whole way through, keeping us up to date and always available when we needed him. I wouldn’t hesitate to recommend Northwood due to his professionalism and first class conduct throughout the whole ... Read Full Review

Paul Surtees handled the sale of my property which wasn't the easiest of transactions to say the least. The whole process was handled with completion professionalism throughout. I would thoroughly recommend Northwood to anyone who was considering selling or buying a house. Thank you ... Read Full Review

I cannot praise Paul Surtees at Northwood highly enough. My property was in a long chain but he seemed to be the only person who genuinely cared about getting the best outcome for me throughout. I've been underwhelmed by estate agents in the past but his service and that of his colleagues ... Read Full Review

Absolutely delighted with the service received from Paul Surtees & the sales team at Northwood. I was representing my son and daughter in law who live in Australia and wanted to sell their UK home. Nothing was too much trouble for Paul and with his help all parties pulled together to get the ... Read Full Review

Excellent service from Paul and his team at the Tilehurst Office. Kept informed through the whole process. Thank you Paul and your ... Read Full Review

Both Paul and Livvi were excellent and I would recommend them to anyone who asked me. Thank you to you ... Read Full Review

We had a great deal of support and help in buying our property. Due to the Covid situation things did get delayed as expected but Paul Surtees handled things with a great deal of calmness and professionalism. When we wanted to come and see the property following our offer it was very easy to make ... Read Full Review

Excellent. Paul from Tilehurst office is brilliant. Highly recommended. Very smooth selling process. If there were any problems he was the first one to act on ... Read Full Review

Paul was always great to deal with. Got the house sold and kept the sale moving thereafter, what more is there to ... Read Full Review

We were very anxious about putting our house on the market. And about the whole home moving process. Paul and his team have been terrific throughout the whole time. Paul has been calm, knowledgeable, thoughtful, supportive and a great guide throughout. His assessment of the price and value were ... Read Full Review

Excellent service. Paul has helped us enormously. Smooth transaction. I would recommend Northwood as they are a very friendly ... Read Full Review

As a first buyer, I appreciate the quick response and how helpful they've been through the purchase process. Excellent customer ... Read Full Review

Recently just completed buying my first house through Northwood in Tilehurst and cannot fault them at all. Thank you for ... Read Full Review