Our flat sale was a little complicated but both Mike and Mark kept ringing me and telling me that it was all going to work out. They both helped sale the flat along with Austen coming over twice and do photographs of our flat. It was stressful but a good experience having the help and support from ... Read Full Review

Today we have completed on the sale of a bungalow. It has been made very easy by the team at Castles, and l would like to thank them all, but especially Mike, for their help and support in completing this sale. Communication, either by email or phone, was excellent, and l always knew where we were ... Read Full Review

Starting with Austen viewing the property, providing excellent advice on price and work required, help from others sorting out issues and Mark finalising on the exchange of contracts, all the staff were quick, efficient and very ... Read Full Review

Overall our experience of Castles and the team are second to none They have kept us informed with potential customer buyers, second viewings and feedback Feedback to us were very important, as to how we can do better The viewing took place, and the house was left in immaculate condition, even in ... Read Full Review

We are experienced landlords, and with a decade of working for London estate agents within property management and lettings. We bought a property in Swindon through Castles with no issues 6 years ago and naturally invited them to value it for us when we needed to sell this year. Up to happily ... Read Full Review

Having worked with Mark and Chris I was impressed with their professionalism and integrity. It wasn't the stereotypical estate agent experience, in fact quite the opposite. Chris was excellent when he valued our house. Complimentary and realistic with a simple strategy. Mark was approachable and ... Read Full Review

I found the Castles team kept me well informed thoughout the process of buying my bungalow. I found the staff very polite and helpful . Nothing was to much trouble for Chris / Mark when i phoned with questions ... Read Full Review

When my partner and I decided to sell both our houses and purchase 1 we needed to find an estate agent we felt would be able to co-ordinate both sales at the same time. Both our houses sold within 2 weeks of each other which fitted in very well with our purchase. The communication between ... Read Full Review

We are a property company with many years experience in dealing with agents and I have to say I can only commend them on the exceptional levels of service, efficiency and professionalism that they have shown throughout the purchase of our properties. The staff were attentive and always ensured ... Read Full Review