Tom is very helpful and explained all the pros and cons upfront. He is flexible and easy to do business ... Read Full Review

I have been a Spencer James tenant for 5 years and I have experienced exceptional service throughout. The whole team past and present have been supportive and a pleasure to deal with. Thanks guys. Conor. Highly ... Read Full Review

My interactions with Spencer James were professional and highly competent. The process of selecting and arranging a place was smooth and efficient, and all followup interactions have also been quite pleasant. I would cheerfully do business with Spencer James ... Read Full Review

Tom looked after us as tenants very well. He explained clearly the process of securing the property and acted everything happened as he explained. I was particularly grateful that Tom was able to accommodate that fact that I was travelling a lot in the period coming up to the tenancy beginning and ... Read Full Review

I recently moved into a property let by Spencer James. I found Tom Murrell to be very honest and pleasant to deal with, he really made it a stress free experience. I have also dealt with Ashleigh Carberry and Nicolla Britnell with queries along the way and have found them to be very helpful. To be ... Read Full Review

Ashleigh assisted at every stage of the transaction and was particularly proactive when unexpected difficulties arose in relation to the properties plumbing. She liaised with both parties, the management company and various tradesmen in order to resolve the issues and kept us fully informed ... Read Full Review

I am very satisfied with this agency and Mr. Tom Murrell. Friendly and welcome person, service was easy and quick, my hardest job was just to sign all papers and collect the keys. After very bad experience with another agency in area, I wouldn't expect to find anything better, but Mr. Murrell and ... Read Full Review

Bought a property in the Galleon's Lock development using Spencer James. Dealt primarily with Ashleigh Carberry, who was fantastic. She was enormously helpful and responsive, and clearly knew a great deal about both her portfolio of properties and their equivalents in the area. I also had some ... Read Full Review

Our whole experience with Spencer James has been excellent; form the initial conversation in which we made the booking to view the property to the signing of the contacts. Tom was polite and friendly and went out of his way to accommodate us with the flat viewings. Having rented properties across ... Read Full Review

Throughout the process of finding and putting down a deposit on our newly rented flat, our agent, Tom, was highly professional and extremely helpful, always responding to queries promptly both by email and phone. As well as being an amiable and personable character, he was extremely efficient and ... Read Full Review

My agent Tom Murrell was unable to find a place for me; the market was very tight. However, he was far more helpful than any other agent I dealt with from any company. I felt terrible that I was not able to rent from Tom, but I commend his professionalism and ... Read Full Review

We came across Spencer James Residential by chance but have had a great experience. They helped us find a reasonably priced property to rent that was modern and well maintained in a quiet neighbourhood. They have shown the kind of flexibility and transparency that most people want from letting ... Read Full Review

I have been impressed with the level of service and degree of professionalism displayed by Spencer James and Tom Murrell in particular. I have been a landlady for several years now and Tom has always been courteous, reliable and efficient at responding back to any questions or queries. Tom has ... Read Full Review

Things I liked about Tom: he was willing and able to show me the flat twice. He also accommodated my timeline and schedule for flat viewing, following paper work done and my eventual move-in. He took care of all the items I had identified as need fixed before the move in. He was very clear in ... Read Full Review

Excellent service from Spencer James Residential. I have been renting out the flat through the agency for 2 years and have only received positive experience. Tom has been extremely efficient and professional with all the aspects of the ... Read Full Review

Tom was excellent throughout the process of flat hunting. Professional and extremely helpful at every step of the way. I would definitely use Spencer James again after this ... Read Full Review

In almost 6 years I have never sat with an empty flat. Tom has always been fast and efficient in sourcing prospective tenants, managing all the necessary paperwork, and ensuring they are happily moved into the property. He has been fast in dealing with any issues that arise so, all in all, highly ... Read Full Review

I send them an email to view a property I saw online. They were very prompt to reach out to me, arrange a viewing and a second viewing as well. We were able to negotiate a few minor details and close the deal fairly quickly. They were very reasonable in their requests and open to my requests and ... Read Full Review

Tom has been very professional and as a first time landlord, he explained very clearly all that was necessary at the very beginning. The whole process was smoothly done and he found a fantastic tenant within days of being assigned to the property. Since then, they have been proactive in ... Read Full Review

Everyone at Spencer James has been extremely friendly and professional in dealing with my requests. They promptly found me a property that not only matched my criteria but also excelled my expectations. I moved in as soon as I wanted and have been extremely happy with the property and with Spencer ... Read Full Review