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Jack Merriott-McMillan-Duncan MNAEA

5/5, 389 Reviews
98% Recommended

99% sales valuation accuracy

99% letting valuation accuracy

99% sales fee satisfaction

98% letting fee satisfaction

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About Jack Merriott-McMillan-Duncan MNAEA

Managing Director at Cross Keys Estates

Cross Keys House 51-53 Devonport Road,Plymouth
Devon
PL3 4DL
01752 500018
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Hi I’m Jack Merriott-McMillan-Duncan, Managing Director of Cross Keys Estates. I have been an estate agent since 2000 and I love my job as every day is so different. My husband and I created Plymouth’s leading independent and award winning estate agents together after working for another agency in t
he city. We believe that customer service is the key to any successful business and we make sure that all of us at Cross Keys Estates always go that extra mile for our customers. I am so proud that, as a team, we have more industry recognised awards than even we thought possible and this is all down to the extra care and dedication that we give to each and every one of our clients. I am proud to be a fully qualified estate agent (MNAEA) and letting agent (MARLA), recognised by National Association of Estate Agents, giving vendors the security of knowing that they are protected. I am passionate about interior design and love being known as Plymouth’s only House Doctor estate agent, sometimes giving people advice on how to best stage their properties or gardens for the sales or rental market is not always an easy job. I am always redecorating my own home, just like the Forth Bridge, it’s a never-ending task. I am also a very keen gardener and run The Gardening Club on Facebook, which helps me get and give ideas to others about what works and what looks best for their gardens. I love Plymouth, as it has so much to offer, the moors for walking our dogs, and the beautiful coastline for surfing (long boards), paddle boarding and kayaking on the weekends. If there is any time left in my day, I love going to all kinds of concerts and to the Theatre Royal where you can see so many of the West End shows before they go on national tours. If you have any property questions, no matter how trivial, please feel free to give me a call.
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The service is amazing, they ...

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5 Star Review
UserName

Jo

UserName

Jack

By : 'Rosa'
Services : Sales( As a Buyer )
Sold price : £168
Would you recommend ? : Yes
Postcode : PL2

Jan 21, 2025
People found this helpful0

The service is amazing, they help with every question you need. The 3 Viewings I’ve had have always been thorough and they knew everything about each property that I asked. I have now brought a house and the responses were always quick and helpful! Highly ... Read Full Review

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Highly professional and ...

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5 Star Review
UserName

Jack

UserName

Fiona

By : 'Eliza'
Services : Sales( As a Vendor )
Sold price : £250000
Would you recommend ? : Yes
Postcode : PL3

Dec 19, 2024
People found this helpful0

The whole team at Cross Keys have been the most brilliant agents. Jack came to the house first and we were very impressed with his expertise and local knowledge, right back to what happened to these houses during the war. His long experience in sales showed and we felt confident we were given ... Read Full Review

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By : Fiona

Dec 20, 2024

Hi Eliza, thank you for your lovely kind review. Jack, myself and the team are so thankful! We are so pleased we could help and and we look forward to helping further. ...

Top service from the ...

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5 Star Review
UserName

Fiona

UserName

Jack

By : 'Ady'
Services : Sales( As a Vendor )
Sold price : £174000
Would you recommend ? : Yes
Postcode : PL1

Dec 17, 2024
People found this helpful0

Top service from the Stoke-based Plymouth Cross Keys team. I selected this firm of agents due to the office proximity to the sale property and word of mouth recommendation fo.lowing their sale of the next door house. The property being sold was my late mother's and the office were very ... Read Full Review

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By : Fiona

Dec 20, 2024

Hi Andy, thanks for leaving such a lovely review. Myself and Jack really appreciate this and we wish you all the best. Thank you for choosing Cross ...

excellent service throughout ...

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5 Star Review
UserName

Fiona

UserName

Jack

By : 'TREVOR'
Services : Sales( As a Vendor )
Sold price : £160000
Would you recommend ? : Yes
Postcode : PL1

Nov 29, 2024
People found this helpful0

excellent service throughout - accessible and professional - kept me up to date at all stages and approachable for any ... Read Full Review

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By : Fiona

Nov 29, 2024

Hi Trevor, Thank you for leaving such a kind review. Thank you for choosing Cross Keys and we wish you all the ...

First ...

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5 Star Review
UserName

Fiona

UserName

Jack

By : 'Adrian'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PL4

Nov 2, 2024
People found this helpful1

Very good service. Very professional from putting property on market to completion. Thank you to all at cross keys estate ... Read Full Review

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By : Fiona

Nov 4, 2024

Hi Adrian , Thank you for leaving such a lovely review. We wish you all the ...

Thank you Cross ...

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5 Star Review
UserName

Fiona

UserName

Jack

By : 'Tim'
Services : Sales( As a Vendor )
Sold price : £113500
Would you recommend ? : Yes
Postcode : PL1

Oct 31, 2024
People found this helpful1

Cross Keys have outdone themselves again, I firstly used them when purchasing my flat and couldn't think of another agent I would want to use to handle the sale of my property. Fiona Hardie has been my housing guru throughout the whole process and knew the property I was looking for when it ... Read Full Review

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Couldnt be more pleased with ...

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5 Star Review
UserName

Fiona

UserName

Jack

By : 'Charlie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PL2

Oct 16, 2024
People found this helpful1

Couldnt be more pleased with Fiona and the team at cross keys. Done a great job getting a good offer for me and were on hand to answer all my questions. I wouldn’t definitely recommend using cross ... Read Full Review

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By : Fiona

Oct 16, 2024

Hi Charlie, Thank you for such a kind review. This means a lot. ...

Fiona was fantastic. Super ...

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5 Star Review
UserName

Fiona

UserName

Jack

By : 'Jodie'
Services : Sales( As a Buyer )
Sold price : £200000
Would you recommend ? : Yes
Postcode : PL3

Oct 15, 2024
People found this helpful1

Fiona was fantastic. Super communicative, prompt at responding and a great support in keeping our purchase moving along swiftly. She liaised regularly with all involved to ensure we had a quick and smooth buying process. Friendly service. No issues booking viewings to the property when needed. ... Read Full Review

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By : Fiona

Oct 16, 2024

Hi Jodie, Thank you for such a lovely review. Wishing you and Michael all the best in your new home. Its ...

Deadline ...

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5 Star Review
UserName

Fiona

UserName

Jack

By : 'EP'
Services : Sales( As a Vendor )
Sold price : £200000
Would you recommend ? : Yes
Postcode : PL3

Sep 29, 2024
People found this helpful2

Deadline met! This was a relatively straightforward sale, with no chain, so it should have been easy! However, there was a tight timescale agreed for exchange and with solicitors on both sides booked for summer breaks, and enquiries still coming in at the last minute, at various stages it looked ... Read Full Review

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By : Fiona

Sep 30, 2024

Hi Erika, Thank you for such a lovely review. I am pleased we got there in the end for all parties. Wishing you all the best. Thanks ...

Asha has been outstanding ...

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5 Star Review
UserName

Asha

UserName

Jack

By : 'Sophie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PL2

Sep 27, 2024
People found this helpful0

Asha has been outstanding from start to finish with her support and professionalism. I have viewed properties with Asha and always felt at ease and that’s how I’ve felt throughout the process of my purchase. Asha has been nothing but motivating, understanding and consistent. ... Read Full Review

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By : Asha

Sep 27, 2024

Thank you for leaving such a lovely review Sophie! It was a delight helping you find your first home and I am glad you felt at ease during your purchase. Wishing you all the best in your lovely new ...

Successful ...

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5 Star Review
UserName

Asha

UserName

Jack

By : 'Maurice'
Services : Sales( As a Vendor )
Sold price : £105000
Would you recommend ? : Yes
Postcode : PL2

Sep 23, 2024
People found this helpful0

Cross Keys generated swift interest and received two offers within a few days. The first prospective purchaser withdrew but was replaced by the second prospective purchaser within hours. Asha monitored the progress of the sale throughout and kept us ... Read Full Review

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By : Asha

Sep 24, 2024

Thank you for your lovely review Maurice! It was delightful to work with you on the sale of your property and I am glad you found me to be helpful! Wishing you all the ...

Crosskeys Estates 5 star ...

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5 Star Review
UserName

Jack

UserName

Asha

By : 'Y'
Services : Sales( As a Buyer )
Sold price : £160000
Would you recommend ? : Yes
Postcode : PL1

Aug 30, 2024
People found this helpful0

I am so impressed with the wonderful service and professionalism of the amazing team at Crosskeys Estates. They really do go above and beyond to help, especially Jack Merriott McMillan Duncan, who offers exceptional advice and 5 star ... Read Full Review

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Best Estate Agents that I ...

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5 Star Review
UserName

Jack

UserName

Fiona

By : 'Chris'
Services : Online Auctions
Sold price : £110000
Would you recommend ? : Yes
Postcode : PL1

Aug 29, 2024
People found this helpful0

Best Estate Agents that I have every worked with, nothing too much trouble, kept informed though out ... Read Full Review

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Jo was the estate agent that ...

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5 Star Review
UserName

Jo

UserName

Jack

By : 'Ollie'
Services : Sales( As a Buyer )
Sold price : £180000
Would you recommend ? : No
Postcode : PL4

Aug 29, 2024
People found this helpful0

Jo was the estate agent that showed me around. She was extremely friendly and very ... Read Full Review

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By : Jo Dawson-Lavender

Aug 30, 2024

Thanks for the lovely review ... it was a pleasure showing you around and helping you secure your lovely new ...

Asha was absolutely amazing, ...

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5 Star Review
UserName

Asha

UserName

Jack

By : 'Merryn'
Services : Sales( As a Buyer )
Sold price : £260000
Would you recommend ? : Yes
Postcode : PL2

Aug 29, 2024
People found this helpful0

Asha was absolutely amazing, we are both extremely happy with the service she gave us. She was so so lovely and very helpful with everything and always communication well with us. Would go above and beyond and couldn’t have asked for anyone better to help us. We are very grateful for ... Read Full Review

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By : Asha

Aug 30, 2024

Thank you for your lovely review Merryn! It was an absolute pleasure assisting you with your purchase and we are so happy that you have found your perfect first home! Wishing you all the best moving ...

Exceptional service ...

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5 Star Review
UserName

Jo

UserName

Jack

By : 'Tim'
Services : Sales( As a Vendor )
Sold price : £130000
Would you recommend ? : Yes
Postcode : PL1

Aug 26, 2024
People found this helpful0

The whole service from start to finish was exceptional. From the initial valuation by Jack followed by his tips and help on making the property more sellable, to the constant updates from Jo and Fiona. The Crosskeys team took the stress away from the selling process and I would not hesitate in ... Read Full Review

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By : Jo Dawson-Lavender

Aug 28, 2024

Thank you so much for your lovely review we pride ourselves on delivering the best service and the best experience for all our clients and love to know its appreciated and ...

Thoroughly honest, no ...

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5 Star Review
UserName

Jack

UserName

Lynne

By : 'Yvonne'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PL3

Aug 26, 2024
People found this helpful0

Thoroughly honest, no nonsense or cheap gimmicks. Very professional and knowledgeable agents. Would highly ... Read Full Review

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Great advice given and a ...

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5 Star Review
UserName

Fiona

UserName

Jack

By : 'Lewis'
Services : Sales( As a Vendor )
Sold price : £355000
Would you recommend ? : Yes
Postcode : PL3

Aug 26, 2024
People found this helpful0

Great advice given and a prompt sale, thank you Fiona & Jack for your ... Read Full Review

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The team are very friendly, ...

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5 Star Review
UserName

Fiona

UserName

Jack

By : 'S'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PL1

Jul 23, 2024
People found this helpful0

The team are very friendly, calm and thorough. Excellent local knowledge. Feels good to be doing business with ... Read Full Review

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By : Fiona

Jul 22, 2024

Hi Susannah, thank you for such a lovely review. Its really ...

Very pleased with their ...

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5 Star Review
UserName

Jo

UserName

Jack

By : 'ValerieS'
Services : Sales( As a Vendor )
Sold price : £235000
Would you recommend ? : Yes
Postcode : PL2

Jun 28, 2024
People found this helpful0

Very pleased with their service, I was kept informed promptly throughout the process, and they were always very ... Read Full Review

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