Shannon is friendly, positive and efficient. She responded to our emails quickly and made us feel like everything was being taken care ... Read Full Review

Shannon is very friendly, helpful and efficient. Great customer service. She organized the viewings ( 3 in one day) very quickly. Extremely efficient, helpful and always willing to answer my every query. A pleasure to work with and I will definitely be doing so again in the future. Highly ... Read Full Review

As a homeowner and a landlord I have used Prospect over the last 6 years and they have always provided an outstanding service no need to go to other agencies when you are with Prospect. I would recommend to anyone with confidence. Thank you for all your ... Read Full Review

Shannon was very positive in her approach to our requirements and demonstrated her words with action. She was very clear in and precise in explaining the Rent Guarantee Scheme and finding us a Tenant for our Property. Jake Harley was prompt in following up matters after introduction of Tenant and ... Read Full Review

Shannon has been extremely helpful guiding us through the process when setting up a new tenancy. We've been kept informed and updated at all times and most importantly given options to minimise any potential hurdles. All in all a stress free ... Read Full Review

I've been really impressed with Propsect from the first call to book the valuation to finding a tenant and organising the contract. Shannon's enthusiasm really stands out and her local knowledge speaks for itself. She was very thorough to explain the process and patient with my many questions! I ... Read Full Review

Thank you for being so helpful in finding our new home in the UK. Your agency has handled it very professionally. Thank ... Read Full Review

Very professional from start to finish always return calls a pleasure to deal with Would highly recommend prospect to other ... Read Full Review

As well as proving to be very diligent, well presented and professional in the whole process of securing a rental property for us, Shannon went that extra mile. Thank ... Read Full Review

Well i have to say thank you to all the staff involved in making my move possible and i such a short time as i only had a week to sort everything and move. A special thanks to Shannon Smith for all her hard work and making this possible and keeping me informed constantly with clear instruction of ... Read Full Review

We've had a very reliable and consistent 5-star service from Prospect from viewings to letting, and a very good relationship starting out with the Property Management aspect during the tenancy. The service has impressed compared to competitors throughout and it has been a great relief to have such ... Read Full Review

Both Shannon and Olivia have been a delight to deal with, from the very first call to Prospect, Shannon gave me full confidence in Prospect being the best agent for me to deal with. I have had dealings just recently with another Bracknell agent and Prospect are far more professional, friendly and ... Read Full Review

Good and rapid response to my initial request for information by mail with excellent follow through until completion of ... Read Full Review

All the team at Prospect where very helpful and easy to deal from day one I must say. From the day Shannon came to give me a valuation to the tenants moving in was all first class! Would use them again very straightforward and is an breath of fresh air thank you so much Shannon and ... Read Full Review

Really friendly staff, and always able to accommodate our requests. They always were able to let us view the property when we wanted, and were very helpful in answering all of our questions and dealing with the ... Read Full Review

Shannon was very efficient and thorough in dealing with our tenancy agreement and requirements. Quick responses to every contact and great intermediary in dealing with the land lady on our request for TV points in the 2nd bedroom room. Honest and efficient. ... Read Full Review

Shannon was really helpful with every part of the process. She helped us with our references and always kept us to date with everything that was ... Read Full Review

Prospect were fantastic throughout the process, adapting to my changing needs, and my found a property that met my specific demands. They were flexible, and a pleasure to work with. I worked with more than one agency when trying to find a property, and Prospect were by far the most understanding, ... Read Full Review

I dealt with Shannon when moving in to my new flat. All correspondence and conversations with Shannon were timely and self-explanatory and, when needed, she was always willing to help to assist me in securing the new tenancy. An extremely pleasant lady and very knowledgeable in her ... Read Full Review

Very glad that Shannon was onboard as she is a key figure in the Lettings team at Prospects, always answers emails and telephone calls promptly I a polite friendly and respectful manner. Shannon has developed a sound breadth of knowledge in this business liaises well with her work colleagues and ... Read Full Review