Great service..less than 3 months from house going on market to completion. A big thankyou to Helen who kept is informed all the way and kept the sale moving along ... Read Full Review

I started this journey November 2023 and finished it on valentines day 2025. I came across many challenges before i reached the completion date but Helen Cole of SmartHomes (Shirley) made this journey bearable. She went above and beyond her role and was an amazing person to work and complete the ... Read Full Review

I couldn't have wished to have gone with a better estate agents to buy and sell. The one thing that stands out the most for me with Smart Homes is their communication. With smart homes I never felt like I was left in the dark about any of the process. Whether it was email or phone call. There ... Read Full Review

Fantastic experience from all staff I came into contact with. Friendly and efficient. Always kept us informed and updated on our ... Read Full Review

Helen and the team was fantastic, was always above and ... Read Full Review

Helen Cole was very helpful letting me know all events leading up to the sale of my fathers house, she was extremely ... Read Full Review

Just sold through Smarts, happy with the price they achieved and the communication throughout the whole process was ... Read Full Review

If you are fortunate enough to have Helen Cole progressing your sale, you'll be delighted! A difficult chain, we wouldn't have got it through without her, she was amazing and a credit to Smart Homes. Jamie Smart himself too was kind, generous with his time and most ... Read Full Review

After being with a previous agency who were unreachable, and resulted in 3 offers which couldn't progress. I moved over to Smart homes. I can honestly say they have gone above and beyond, no matter who i have spoken to at the branch, they're always helpful and approachable. Huge shout ... Read Full Review

The staff provide a very professional and thorough service. Always available to speak to on the phone, give advice and weekly updates on sales ... Read Full Review

Great communication and very helpful staff. Sue and Helen worked hard to get this sale through as quickly as possible. It was hard work but Helen had great communication skills and helped move it on a ... Read Full Review

I am very happy with the service I received from Smart Homes. From start to finish I was kept up to date with what was happening as regards to selling my property. Would highly recommend them to anyone thinking of selling a ... Read Full Review

We recently had the pleasure of working with Smart Homes during our home-buying process, and although they were not our direct agent, their service was exemplary. The sales progression team, especially Helen, was superb. Helen was constantly in touch, diligently chasing all parties involved and ... Read Full Review

From sale to completion Helen was with us supporting us with the sole aim of achieving our sale and onward purchase. We couldn't have done it without her! Thank you Helen you're ... Read Full Review

We bought our Solihull house through Smart Homes and were really impressed with their service: highly responsive, professional but also courteous and approachable. Being in a chain, it was good to know the sale progression team was always on top of things, liaising with all parties and keeping us ... Read Full Review

Positive experience when selling our house through Shirley smart homes branch. Helen was always in contact on a weekly basis giving us updates and always there to answer any questions ... Read Full Review

Seamless experience, other than the usual expected hiccups with solicitors. Helen was always on hand keeping me updated And ensuring everyone in the chain was well informed, managing expectations for all. Helen as always is a true professional. Driving momentum to avoid ... Read Full Review

I was the buyer through smart homes. I am very happy with the service and how professional, supportive and consistent they were with their communication. They made the whole process very easy to follow, understand and was on hand at any point. Helen, in particular was wonderful, I will miss our ... Read Full Review

For the whole sales process from marketing, viewings and negotiation through to completion Smart Homes were incredibly efficient, professional and friendly. Throughout the sale communication was excellent, continually keeping us informed of every step along the way. I couldn't ... Read Full Review

5 star service from start to finish. Viewed the property in April and had the key by june, very prompt service throughout. All staff members were very helpful and always kept me informed and upto date with the process and progress. Would highly recommend using Smart ... Read Full Review