Always willing to assist , queries answered as soon as possible nothing is to much trouble If I email it is answered asap and my query is soon sorted Thank you ... Read Full Review

Braemore (Especially Susan Conway) has been exceptional in handling all the matters involved in renting the apartment. I would recommend Braemore to anybody as their services are top ... Read Full Review

I've always been delighted with Braemore, and have used the company for many years. I would thoroughly recommend it to ... Read Full Review

I had a very difficult experience regarding a recent change of tenancy but thanks to Susan the process was finally dealt with in a professional efficient and prompt ... Read Full Review

I had a very difficult experience regarding a recent change of tenancy but thanks to Susan the process was finally dealt with in a professional efficient and prompt ... Read Full Review

I declare that your staff member, that is Susan Conway, has been providing us an exceptional support and assistance since she has assumed the responsibilities to look after our property. Furthermore she always manages any problems relating to our property ( the replacement of certain kitchen ... Read Full Review

Braemore has looked after our properties for many years and we have always been happy with their service. Recently, I have had a lot of dealings with Susan Cinway and she has been extremely helpful. She would always respond to my emails quickly and I always felt she was efficient, knowledgeable and ... Read Full Review

Susan was very efficient and quick in her instructions and in the execution of our requests. Her explanations were clear and ... Read Full Review

I am very pleased with fast and professional service. All staff were very friendly, helpful and understanding. I recommend Braemore Sales & Lettings to anyone looking to ... Read Full Review

Susan was both knowledgeable and helpful during the end of tenancy process; my tenant was struggling to find alternative accommodation and requested an extension to the lease which I was happy to accommodate, but Susan worked with us both to find a happy solution which was to hold off initiating ... Read Full Review

Susan is a very nice, heplful, efficient and kind person. Always answers quickly when you e-mail or call her. I would highly recommend her as an agent. Thank you, ... Read Full Review

Alison has been a friendly and reliable agent throughout our 3 years at the property. Her common sense approach is great and she has went the extra mile on several occasions. I found her to be personable and approachable from the time we first viewed the property and this has remained professional. ... Read Full Review

We communicated with this agent for a very short time, now we need to quit the property (on sale). But I can say it was our best experience since we became tenants in Edinburgh (10 years). Susan is a nice, polite, kind and quickly replying agent. She communicates not only by email but by phone ... Read Full Review

I have requested a landlord reference letter and Susan emailed it to me on the next day already and posted a hard copy to the new landlord. Thanks very much for your swift actions and cooperation, timing is everything ... Read Full Review

Thank you for providing me with the reference very quickly. I will be happy to rent from you agsin in the future. All the best Krisztina ... Read Full Review

Tenant in Silvermills for nearly 20yrs. .. great level of service at the outset .. for occasional repairs and when vacating .. would have used them again but no property in the area I was looking ... Read Full Review

Katie McCartney They say landlords/agents always try to keep your deposit whenever possible and whatever efforts you make to bring the property back to condition, and this was true in my experience of renting a home for myself, family or with friends over the past ten years. But this time is ... Read Full Review

I've asked for reference to Braemore to apply to other flat. Although the automatic reply said 3-5 days waiting time, the next day i ahd the reference letter in my email. Very good and made the process ... Read Full Review

I rented a flat with the property agent James Gibb, although it was an old flat but it has its character and I feel it more like my home. As, I need to be away from Edinburgh for a while I had to let it go at the end of 2014. Need to say that the staffs' service was excellent throughout the period ... Read Full Review

Having been a tenant in the same property for over 8 years, I have had many dealings with the letting agency, Braemore. Throughout this period, I have regularly and mainly corresponded with Susan Conway. I have always found her to be exceptionally friendly, efficient and responsive to my questions ... Read Full Review