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The UK's Largest Customer Review Website for the Property Industry
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3.2/5, 18 Reviews
50% Recommended
67% sales valuation accuracy
0% letting valuation accuracy
75% sales fee satisfaction
75% letting fee satisfaction
Ashtons Sales & Lettings
10 High Street, Harpenden, Hertfordshire
AL5 2TB
01582 461166
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 67% | 75% | £245,000 | £550,000 |
Lettings | 0% | 75% | £1,350 | £1,350 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
0 | 2 | 0 | 2 | 5 | 1 | 1 | 2 | 1 | 4 |
By : 'Sara'
Branch : Welwyn Garden City, 29 Wigmores North
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : AL7
Bought our house through Ashtons and the service was just great. When we moved in, they sent as a bouquet of flowers as a present, and 2 years after moving in, they called us to check if everything is still good and if we are happy where we are. Would definitely ... Read Full Review
Jennie
By : 'Claudine'
Branch : St Albans, 10 London Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : AL1
We recently exchanged house which turned out to be an extremely long and stressful time. Without Jennie at Ashtons we would never of coped! Her experience and knowledge is second to none. Well done Ashtons another successful sale. Would recommend them to anyone buying or ... Read Full Review
By : 'ALAN'
Branch : St Albans, 10 London Road
Services : Sales( As a Buyer )
Sold price : £245000
Would you recommend ? : No
Postcode : HA7
A dreadful company to deal with! I have bought over 12 buy to let properties and this has easily been my worst experience to date! Truly ... Read Full Review
John
By : 'Gaz'
Branch : Welwyn Garden City, 29 Wigmores North
Services : Other
Would you recommend ? : No
Postcode : AL6
I was trying to buy a property through Ashtons- Welwyn Garden City. My opinion is that they are very rude and unprofessional estate agents and ripped off me. They blackmailed me to agree for delayed completion after accepted my offer and issued a sales letter and after I spent money for Building ... Read Full Review
NA
John
By : 'Fuming'
Branch : Welwyn Garden City, 29 Wigmores North
Services : Sales( As a Buyer )
Sold price : £512500
Would you recommend ? : No
Postcode : AL6
Never trust Ashton's from WGC. Went on holiday after agreeing a sale price with them, whilst on holiday they invited someone else round to view it, even though I paid out on survey etc etc and sold it to them. They then had the cheek to call me the next day to see if they could sell my house!!! ... Read Full Review
Expensive!
By : 'Lauren'
Branch : Welwyn Garden City, 29 Wigmores North
Services : Sales( Prospective Vendor/Buyer )
Sold price : £250000
Would you recommend ? : No
Postcode : SG4
Be very careful with this Agent. I put an offer in on a freehold house and the agent withheld info about monthly maintenance charges attached to the development. I pulled out before things went any further however I've now lost money on legal fees etc. Would not ... Read Full Review
N/A.
By : 'johnofherts'
Branch : Welwyn Garden City, 29 Wigmores North
Services : Sales( Prospective Vendor/Buyer )
Sold price : £550000
Would you recommend ? : No
Postcode : AL8
They offered a bespoke service of photos and a plan, but they merely copied a house plan from another similar house that they then included as part of my sales details. When I queried the fact that the plan was incorrect and advised them that I felt that they had copied it from another agent, they ... Read Full Review
They wanted 1% of the sale price - £5k for little & poor service, where they merely copied other agent details over to my sale, no thank you!
Christopher
By : 'Mark'
Branch : Welwyn Garden City, 29 Wigmores North
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : AL
Totally unprofessional and time wasters!..I went for a viewing (40 miles drive) wasted my time to receive a call 1 hour later to say it had been let as they forgot to check their email , Christopher was so unprofessional he wouldn't even let me speak on the phone by continually speaking over ... Read Full Review
Did not get to see fees price.
Joe
By : 'Katy'
Branch : Harpenden, 10 High Street
Services : Surveying
Would you recommend ? : Yes
Postcode : AL5
I have used Joe Wilkes to value my property ahead of building work to understand how the development would affect the house price and whether it was the right type of development. Joe was responsive and professional and followed up with formal confirmation of the value. I would highlighly ... Read Full Review
Joe
By : 'Trevor'
Branch : Harpenden, 10 High Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : AL5
We found all the people we dealt with to be very knowledgeable and helpful. Joe in particular, has been exceptional and recovered an almost lost sale through his ... Read Full Review
By : 'CR'
Branch : Welwyn Garden City, 29 Wigmores North
Services : Sales( As a Vendor )
Would you recommend ? : Yes
The teamwork, professionalism and knowledge of all the staff could not be faulted. The price achieved was way beyond expectations,but this was due to Ashtons, not the property. The help, advice and support received was incredible and far above any other agent used in the ... Read Full Review
By : 'P'
Branch : Welwyn Garden City, 29 Wigmores North
Services : Letting( As a Owner )
Would you recommend ? : No
Had Chris from Ashtons round to value my property for letting purposes. Found him to be totally arrogant, lacking in knowledge and when questioned about fees, he could not give me a straight answer. I was disappointed at having wasted my time in inviting him to value and suggest keeping clear ... Read Full Review
By : 'Amanda'
Branch : Welwyn Garden City, 29 Wigmores North
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Estate Agents generally get a bad press, but from our experience, it has been a joy working with individuals at Ashtons. Moving home is a stressful experience, but the staff at Ashtons are friendly, helpful and professional and really lift your mood at a difficult ... Read Full Review
By : 'Chloe'
Branch : Harpenden, 10 High Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
from our very first meeting we were made to feel confident Ashtons were committed to selling our property - the research provided at the initial consultation far exceeded the effort put in by the other agents we had asked to value the house. We couldn't have asked for a better result - a sale ... Read Full Review
By : 'Judy'
Branch : Welwyn Garden City, 29 Wigmores North
Services : Letting( As a Tenant )
Would you recommend ? : No
They are not a nice estate agent. They didn't care about us or our circumstances. They took our deposit in the first place, before we moved in, by bank transfer. They then refused to give it back to us by bank transfer only by cheque, even though it meant us possibly losing our next rented ... Read Full Review
By : 'Lorna'
Branch : Harpenden, 10 High Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
I called into the agents to register my details. Staff seemed very disinterested when I said I only had £250,000 to spend, felt like I was wasting their ... Read Full Review
By : 'Jackson'
Branch : Harpenden, 10 High Street
Services : Letting( As a Owner )
Would you recommend ? : No
We used Ashtons and were very underwhelmed by their management of our property. We were living overseas and on a number of occasions if work needed to be done on the house they would use their own preferred users, carry out the work and send us the bill, prior to letting us know there was even a ... Read Full Review
By : 'Johnson/Franks'
Branch : Harpenden, 10 High Street
Services : Sales( As a Vendor )
Would you recommend ? : No
... Read Full Review