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The UK's Largest Customer Review Website for the Property Industry
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4.5/5, 43 Reviews
93% Recommended
60% letting valuation accuracy
63% letting fee satisfaction
Countrywide Estate Management
11th Floor Maitland House,
Warrior Square, Southend on Sea, Essex
SS1 2JY
01702222899
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
2 | 5 | 0 | 6 | 0 | 1 | 0 | 0 | 21 | 8 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 60% | 63.00% | £420 | £925 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Corey
By : 'Mike'
Branch : Coventry, 161 New Union Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CV32
We can only speak for our own experience, obviously, however, being out of the country for work, we have to rely on our management company. Corey, at countrywide, has dealt with our tenants and relayed through communications. We are impressed with the the feedback and efficiency. We do also ... Read Full Review
By : 'Davide'
Branch : Coventry, 161 New Union Street
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : No
Postcode : B1
This is the worst estate agency ever. Everytime we had a problem in the apartment (shower not working, stoves not working, etc) they took ages to fix it, and they always try not to for months. They raised our rent last month and we had to move out. They demanded a cleaning fee (the apartment was ... Read Full Review
By : Amir Faruqui
Dec 15, 2023Worse is not the word. They are dodgy. My niece rented the flat. They took the money but did not fix issued like no shower, door locks broken stove not working. Broken dishwater, leaking under the ...
By : 'Gary'
Branch : Croydon, 125 High St,
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : KT2
Countrywide manage my residential letting and are completely incompetent. The shower in the flat broke three months ago and they still haven't fixed ... Read Full Review
By : 'KHALED'
Branch : Coventry, 161 New Union Street
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : No
Postcode : B29
very poor service. give the landlord wrong information. I asked them to fix my out build and I paid them GBP 800 then after 3 month they said sorry we did not do it because the tenant said NO. Despite they confirmed 3 months ago that it is OK with the tenant. All the waste of time after 6 ... Read Full Review
By : 'KHALED'
Branch : Coventry, 161 New Union Street
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : No
Postcode : B29
I have been their client since 2014 but now they are very unresponsive. my outbuilding is subject to fall and they can not get a quote to take it down. tenant pets are damaging the house but they do not take any action. ... Read Full Review
By : 'Juge22'
Branch : Southend on Sea, 11th Floor Maitland House,
Warrior Square
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : BN15
I am SO glad I'm now free of this bunch of cowboys!!! Countrywide Estate Management was appalling managing our building! Amanda Monger (Manager) was extremely good at avoiding anything that needed to be carried out. In 7 years, all we had repaired was a carport roof and that was because it ... Read Full Review
Average until they demanded huge fees for one year for works which were never carried out.
By : Juge22
Jun 1, 2019The Branch address is wrong. I was referring to the Hampshire Link House Branch not Southend On...
Renee
By : 'Flat'
Branch : Coventry, 161 New Union Street
Services : Property Management
Would you recommend ? : Yes
Postcode : SW19
Renee has been the most conscientious and caring property manager i have come across, since i moved into my flat 8 years ago. her kind professional manner is appreciated and i am grateful she is taking care of my block of ... Read Full Review
Roni
By : 'Ash'
Branch : Croydon, 125 High St,
Services : Property Management
Would you recommend ? : Yes
Postcode : SE25
It has been a pleasure to have Roni look after the property on our portfolio. She has been very professional in all her dealings with us and has always responded to queries and problems quickly, positively and efficiently. I would not hesitate to recommend her and Countrywide ... Read Full Review
We have found the Fees to be reasonable.
By : 'HOMEFIX'
Branch : Southend on Sea, 11th Floor Maitland House,
Warrior Square
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : CT9
What a pleasure to work with Louise and her team, a breath of fresh to find a team that care as much as us about getting all the various maintenance works done on the various sites the Southend-on-sea branch manage. Its makes the job of our maintenance engineers that much easier whilst working on ... Read Full Review
Roni
By : 'J'
Branch : Croydon, 125 High St,
Services : Property Management
Would you recommend ? : Yes
Postcode : KT19
Roni is the definition of professionalism and a pleasure to work with. I have already referred her two various other ... Read Full Review
Value for money
Caroline
By : 'BD'
Branch : Croydon, 125 High St,
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BR1
We have built up a great relationship with Countrywide over the years and not wthout its problems as there are 56 flats in our estate. Caroline is incredibly easy to approach and manages to keep calm and solve all the problems. Not easy as every single flat owner makes many demands o her time. She ... Read Full Review
The fees are quite high but for the amount of service we demand it seems to be fair. We certainly didnt have the service with our previous agent
Renee
By : 'Karen'
Branch : Croydon, 125 High St,
Services : Property Management
Would you recommend ? : Yes
Postcode : E4
I am the director of a management company which uses countrywide management. The service we have received has been much improved by Renee. She is responsive, helpful and a pleasure to work ... Read Full Review
They seem to be in line with others
By : 'Beth'
Branch : Coventry, 161 New Union Street
Services : Property Management
Would you recommend ? : Yes
Postcode : CV6
In the 10 or so years that Countrywide has managed our block of flats, we've received exceptional service. Colin Anderson has been our property manager and not only does he respond to all emails really speedily, but he sorts out any issues without hassle. I am trying to think of any negatives ... Read Full Review
Under the circumstances, and considering the going rate I think they are fair and represent the service.
By : 'ANI'
Branch : Southend on Sea, 11th Floor Maitland House,
Warrior Square
Services : Property Management
Sold price : £230000
Would you recommend ? : Yes
Postcode : E16
I moved in to my flat in August 2016. Countrywide were and still are the property managers for my block of flats. The thing which made them stand out was that they decided to tidy up the entire property - refurbish the exterior of the building, the interior of the building, do a complete makeover ... Read Full Review
The fees so far seem reasonable and justified.
By : 'Brian'
Branch : Croydon, 125 High St,
Services : Property Management
Would you recommend ? : Yes
Postcode : PO15
Julie and Hannah have provided an excellent service at Countrywide Estate Management. Thank you to Kevin for such good gardening job. I really appreciate all your hard work. Thank you ... Read Full Review
Fair
By : 'PA'
Branch : Southend on Sea, 11th Floor Maitland House,
Warrior Square
Services : Property Management
Would you recommend ? : Yes
Postcode : CM20
I have found Lyn Walker extremely helpful and most competent in sorting out what has been a challenging task in relation to transferring a building I acquired to their managing department. I would certainly not hesitate to recommend her and your whole department to any other prospective client / ... Read Full Review
Good
perry
By : 'viv'
Branch : Southend on Sea, 11th Floor Maitland House,
Warrior Square
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : CM2
Perry is a delight to work with, he will go far, he dots the i's and crosses the t's so to speak. He is very prompt at getting back to us, very fair and honest, gets amazing quotes. We do live in fear that we might loose him, as has been the case of the last 4 property managers, he is by ... Read Full Review
n/a
By : 'Annie'
Branch : Southend on Sea, 11th Floor Maitland House,
Warrior Square
Services : Property Management
Would you recommend ? : Yes
Postcode : UPMI
Since we had Perry appointed as our agent we had a very prompt response to problems. Very helpful and I would recommend using ... Read Full Review
Acceptable
By : 'M'
Branch : Southend on Sea, 11th Floor Maitland House,
Warrior Square
Services : Property Management
Would you recommend ? : Yes
Postcode : RM6
The building we live in is managed by CountryWide and we have found the staff at the Hemel Hempstead branch very helpful and prompt to respond to problems. On some occasions problems with the property were resolved within 24 hours of the initial report. The property is well maintained by ... Read Full Review
The service charges were reasonable considering the works carried out on the property. Their legal fees are very expensive.
By : 'Mr'
Branch : Southend on Sea, 11th Floor Maitland House,
Warrior Square
Services : Property Management
Would you recommend ? : Yes
Postcode : BH2
I cannot find anything to say but praise for Amanda since she took over our residency in Bournemouth. She is always prompt and helpful whenever a problem arises and it always feels as if she genuinely cares about whatever she can do to help. Amanda always uses our management fees to improve the ... Read Full Review
Although our agent fees are high I believe they are well used. Our building is well maintained. The gardens, the outside of the building, gutters, bins etc are all cleaned like clock work. Recently I spoke to Amanda and she said we have some money over this year and she is looking into using it to have our interior decorated. Cannot fault her efforts