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The UK's Largest Customer Review Website for the Property Industry
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4.7/5, 57 Reviews
90% Recommended
100% sales valuation accuracy
75% letting valuation accuracy
78% sales fee satisfaction
78% letting fee satisfaction
Fraser & Co
47 Great Eastern Street, London, Greater London
EC2A 3HP
020 7708 6869
No Branch Video found...
Go to: https://mr1.homeflow.co.uk/files/site_asset/image/4565/9325/Complaints_Procedure_2021.pdf Or email us on: complaints@fraser.uk.com
Last updated at 9/11/2024, 4:20:50 AM by allAgents
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From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
6 | 4 | 24 | 11 | 2 | 0 | 7 | 0 | 1 | 2 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 78% | £450,000 | £1,100,000 |
Lettings | 75% | 78% | £650 | £6,500 |
Sharon
By : 'Themis'
Branch : Kewbridge, 571 Chiswick High Road
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : No
Postcode : W5
Last night my husband capitulated to a lawyer which seeing as I refuse to be ordered into doing anything by anyone but especially not by a lawyer or my husband I refuse to capitulate and this will be staying up unless MY terms which include a cash sum for the inconvenience and distress of this ... Read Full Review
By : 'Daigan'
Branch : City of london, 47 Great Eastern Street
Services : Letting( As a Tenant )
Rent PCM : £2050
Would you recommend ? : No
Postcode : SE17
Fraser & Co are the second worst letting agency that I have had the displeasure of experiencing! Immediately after signing a rental contract with the Shoreditch office, we had the misfortune of being assigned Rabia Ahmed as our property manager, and she along with the rest of Fraser ... Read Full Review
By : 'Nima'
Branch : Paddington, Unit 12 West End Quay, 1 South Wharf Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : E15
Literally the worst of many many letting agents i have worked with. They will rent your property to any degenerate they can find. It will be let, but they will not follow legal protocols, jeopardizing your legal case should any tenant be destructive or delinquent. Your emails will not be ... Read Full Review
By : 'Cindy'
Branch : Paddington, Unit 12 West End Quay, 1 South Wharf Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : E1
We have just completed our purchase for a buy to let property in London through the help of Fraser & Co. George from Fraser & Co. has made the whole process really easy for us from project recommendation, viewing, price negotiation until the final completion. They are professional, prompt ... Read Full Review
By : Kirsty Trimmer
May 11, 2022Dear Cindy, Thank you so much for leaving our Paddington Branch a 5-star review in particular George. We are so pleased to hear that your purchase for a buy to let property was made so smooth by...
By : 'PS'
Branch : Paddington, Unit 12 West End Quay, 1 South Wharf Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE17
We were renting with Fraser & Co for two years and our experience was not a positive one; emails went unreplied, issues were unresolved for months and the process of recovering our deposit was painful. Very ... Read Full Review
By : 'Subhradip'
Branch : Kewbridge, 571 Chiswick High Road
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : TW3
I am currently staying at a property managed by Fraser & co and I must say the way they manage their property is absolutely pathetic. The balcony door of the property didn't used to open Before I had rented it. I was told by the property agent (Mr. Luke Malik) during the viewing ... Read Full Review
By : -
Jul 1, 2019AVOID THIS AGENT! Very unreliable during our first process of negotiating on a flat, something which should’ve been done over 24hours, has not stretched and it’s been a week! You have to...
Daniel
By : 'APS'
Branch : Marylebone, 189 Baker Street
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : N1
David is a very reliable and friendly agent who we can't recommend highly enough! He was very responsive and always one ... Read Full Review
n.a.
Daniel
By : 'Hannah'
Branch : Marylebone, 189 Baker Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N4
Daniel was a pleasure to interact with from start to finish. He gave us good advice when making an offer and was very reaponsive to our ... Read Full Review
£75 fee for renewal is excessive and we weren’t advised until we went to pay the deposit of an extra £40 fee for a guarantor.
By : 'landlordSP'
Branch : Paddington, Unit 12 West End Quay, 1 South Wharf Road
Services : Letting( As a Owner )
Rent PCM : £1633
Would you recommend ? : No
Postcode : W2
Polite staff, and good at sales, but as managing agent less satisfactory. i have had to chase up documents and bills have gone missing...always at landlord ... Read Full Review
ok for this part of london
Daniel
By : 'Alvaro'
Branch : Marylebone, 189 Baker Street
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : NW1
Daniel was always prompt and diligent in all matters related to my new letting in central London. He offered great help and advice and was constantly available in the (always stressful) period of moving out from my old apartment. He is also much appreciated and respected by all people I could share ... Read Full Review
Daniel
By : 'John'
Branch : Marylebone, 189 Baker Street
Services : Letting( As a Owner )
Rent PCM : £3000
Would you recommend ? : Yes
Postcode : NW1
Has let for us 2 properties after the previous agent failed to do so and all went seamlessly. We were very ... Read Full Review
By : 'Alfredo'
Branch : City of london, 47 Great Eastern Street
Services : Letting( As a Tenant )
Rent PCM : £2600
Would you recommend ? : Yes
Postcode : N1
Very professionally prepared, providing essential and accurate information about viewed property. Prompt response to emails and text message queries. Ensured that everything went superbly smooth from the offer submission to the contract signing. Highly ... Read Full Review
By : Kirsty Trimmer
May 11, 2022Dear Alfredo, Thank you so much for giving our Shoreditch branch a 5-star review. We are delighted to hear that the team helped you and gave you a really good experience. If you require any...
By : 'Rigvi'
Branch : City of london, 47 Great Eastern Street
Services : Letting( As a Owner )
Rent PCM : £2600
Would you recommend ? : Yes
Postcode : N1
Daisy was amazing - prompt, efficient and wise. The whole process was effortless. I would recommend Daisy to anyone: she is ... Read Full Review
Very good
By : Kirsty Trimmer
May 11, 2022Dear Rigvi, Thank you so much for giving our Shoreditch branch a 5-star review in particular Daisy. We are delighted to hear that she helped you and gave you a really good experience. If you...
Daniel
By : 'Nick'
Branch : Marylebone, 189 Baker Street
Services : Letting( As a Tenant )
Rent PCM : £6500
Would you recommend ? : Yes
Postcode : NW1
Top marks! Daniel was brilliant - responded to all our complex demands, worked out of hours and got everything done smoothly and ... Read Full Review
By : 'Linda&Marco'
Branch : City of london, 47 Great Eastern Street
Services : Letting( As a Tenant )
Rent PCM : £1343
Would you recommend ? : Yes
Postcode : E3
We cannot be happier with our choice. My boyfriend and I have found the perfect flat to rent and Daisy has been very professional from the beginning. She helped us dealing with our landlord and all our requests has been accepted without any problem. Will definitely recommend her if you're looking ... Read Full Review
Very convenient probably on of the cheapest in London!
By : Kirsty Trimmer
May 11, 2022Dear Linda & Marco, Thank you so much for giving our Shoreditch branch a 5-star review in particular Daisy. We are delighted to hear that she helped you and gave you a really good...
By : 'Tanja'
Branch : City of london, 47 Great Eastern Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EC4V
Even though we did not rent the place in the end, we would like to say a big thank you to Daisy for having been so helpful, very competent and kind. Her communication skills are excellent and she really works hard to help find solutions that make things work. Next time we're looking for a place, ... Read Full Review
By : Kirsty Trimmer
May 11, 2022Dear Tanja, Thank you so much for giving our Shoreditch branch a 5-star review in particular Daisy. We are delighted to hear that she helped you and gave you a really good experience. If you...
By : 'Charles'
Branch : City of london, 47 Great Eastern Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N1
Daisy was very flexible with viewings and helped me to quickly find a place I really liked. Getting the paperwork and formalities done was quick and smooth thanks to her assistance. Very happy with the whole process and would definitely recommend Daisy and the Fraser & Co. ... Read Full Review
Fees high (£200+ pp) but in line with what's usually charged in London
By : Kirsty Trimmer
May 11, 2022Dear Charles, Thank you so much for giving our Shoreditch branch a 5-star review in particular Daisy. We are delighted to hear that she helped you and gave you a really good experience. If you...
By : 'V&A'
Branch : City of london, 47 Great Eastern Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N1
We have just rented a flat on N1 through Fraser & Co with the help of Daisy. Since the day she showed us the property Daisy has been very helpful, assisting us with all our questions. The communication has been excellent and she has been very attentive and professional. It's been a smooth ... Read Full Review
By : Kirsty Trimmer
May 11, 2022Dear V&A, Thank you so much for giving our Shoreditch branch a 5-star review in particular Daisy. We are delighted to hear that she helped you and gave you a really good experience. If you...
By : 'Ath.'
Branch : City of london, 47 Great Eastern Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N1
I am a new tenant for a property in N1 through Fraser & Co, where I was in contact with Daisy. Daisy has been very attentive, knowledgeable and engaged. I felt at ease talking, and her professionalism helped me secure this great property in no time. A smooth and professional ... Read Full Review
By : Kirsty Trimmer
May 11, 2022Dear Ath M, Thank you so much for giving our Shoreditch branch a 5-star review in particular Daisy. We are delighted to hear that she helped you and gave you a really good experience. If you...
Gemma
By : 'Vincent'
Branch : City of london, 47 Great Eastern Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE13
To me as a landlord looking for a tenant, Gemma has been an excllent lettings agent. She is helpful and responsive. This is important as I live thousands of miles away. She dealt with the tenant searching arrangements very efficiently. She gave very useful advice on the rental market situation, and ... Read Full Review
I am unable to comment as I have no knowledge on how other agents charge.
By : Kirsty Trimmer
May 11, 2022Dear Vincent, Thank you so much for giving our Shoreditch branch a 5-star review in particular Gemma. We are delighted to hear that she helped you and gave you a really good...