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City of london, London EC2A
4.7/5, 20 Reviews
90% Recommended
94% sales valuation accuracy
80% letting valuation accuracy
89% sales fee satisfaction
89% letting fee satisfaction
Our Shoreditch Estate Agents office is situated just minutes from Old Street underground station and Shoreditch High Street Overground Station. The office is located on the ground floor of one of Old Street\'s newest developments. In the heart of Tech City, we\'re expertly placed to advise our clients in Old Stree
t, Shoreditch, City of London and beyond.
Latest Reviews
Daigan Jackson
Linda&Marco
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 89% | £0 | £0 |
| Lettings | 80% | 89% | £1,343 | £2,600 |
Areas covered
- E1
- E14
- E16
- E2
- E3
- E8
- E9
- EC1V
- EC2A
- N1
- W2 1
Address
Fraser & Co
47 Great Eastern Street, London, Greater London
EC2A 3HP
020 7708 6869
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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1 Star Review
By : 'Daigan'
Services : Letting( As a Tenant )
Rent PCM : £2050
Would you recommend ? : No
Postcode : SE17
Jul 2, 2023
People found this helpful0
Fraser & Co are the second worst letting agency that I have had the displeasure of experiencing! Immediately after signing a rental contract with the Shoreditch office, we had the misfortune of being assigned Rabia Ahmed as our property manager, and she along with the rest of Fraser... Read Full Review
Comments (0)
Fraser & Co are the second worst letting agency that I have had the displeasure of experiencing! Immediately after signing a rental contract with the Shoreditch office, we had the misfortune of being assigned Rabia Ahmed as our property manager, and she along with the rest of Fraser & Co showed no interest in engaging with me or the other tenant to resolve issues that arose regarding the property.
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Daigan Jackson said about Fraser & Co
Services : Letting( As a Tenant )Date: 2nd Jul 2023
Fraser & Co are the second worst letting agency that I have had the displeasure of experiencing! Immediately after signing a rental contract with the Shoreditch office, we had the misfortune of being assigned Rabia Ahmed as our property manager, and she along with the rest of Fraser & Co showed no interest in engaging with me or the other tenant to resolve issues that arose regarding the property.
Issues arose with the property almost immediately, and my co-tenant and I reported the issues straight away. We emailed and called repeatedly, and Rabia consistently ignored emails, or we were informed that Rabia was in meetings. Apparently Rabia has so many meetings that she has no time for her work as a property manager!
As the issue evolved into hazards, and as Rabia continued to ignore our overtures, we had no choice but to have a legal notice served upon the Shoreditch office in order to force Rabia to resolve our reported issues! Having to go down legal routes to get Fraser & Co to provide a service is perhaps something that people who are considering using their services should keep in mind?
Due to the staggeringly amateurish way in which Fraser & Co managed the property, the property landlord chose to end their association with the agency, and chose to sign with another! After I and my co-tenant re-signed an agreement with this new agency and completing all the finance arrangements, I requested a return of my security deposit, which was denied. Despite providing evidence that I was entitled to having my deposit returned entirely, Rabia/Fraser & Co devolved into their usual ignoring of communication / stating that the people we needed to speak with were in meetings. So to get the deposit returned, I was forced to raise a dispute with the desposit scheme in order to force Fraser & Co to return my deposit.
I don't even want to go into how seemingly little their accounts department know about how standing orders and bank holidays work, when it comes to them receiving rental payments, about which I repeatedly had to explain them everytime they called following a bank holiday.
The only reason this Fraser & Co is not the worst letting agency I have ever used is because a previous one had stolen rent and deposits before disbanding and fleeing London. But the behaviour of the staff from Fraser & Co make that position a close run thing!
So, to summerise - staggeringly inept staff in various departments, who will ignore you and attempt to keep any monies to which you are entitled.
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5 Star Review
By : 'Alfredo'
Services : Letting( As a Tenant )
Rent PCM : £2600
Would you recommend ? : Yes
Postcode : N1
Aug 21, 2017
People found this helpful0
Very professionally prepared, providing essential and accurate information about viewed property. Prompt response to emails and text message queries. Ensured that everything went superbly smooth from the offer submission to the contract signing. Highly... Read Full Review
Comments (1)Was this helpful?:
Alfredo said about Fraser & Co
Services : Letting( As a Tenant )Date: 21st Aug 2017
Very professionally prepared, providing essential and accurate information about viewed property. Prompt response to emails and text message queries. Ensured that everything went superbly smooth from the offer submission to the contract signing. Highly recommended.
The UK's Largest Customer Review Website for the Property Industry
By : Kirsty Trimmer
May 11, 2022Dear Alfredo, Thank you so much for giving our Shoreditch branch a 5-star review. We are delighted to hear that the team helped you and gave you a really good experience. If you require any...
Daisy was amazing - prompt, ...
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5 Star Review
By : 'Rigvi'
Services : Letting( As a Owner )
Rent PCM : £2600
Would you recommend ? : Yes
Postcode : N1
Aug 20, 2017
People found this helpful0
Daisy was amazing - prompt, efficient and wise. The whole process was effortless. I would recommend Daisy to anyone: she is... Read Full Review
Comments on Agent Fees
Very good
Comments (1)Was this helpful?:
Rigvi said about Fraser & Co
Services : Letting( As a Owner )Date: 20th Aug 2017
Daisy was amazing - prompt, efficient and wise. The whole process was effortless. I would recommend Daisy to anyone: she is brilliant.
The UK's Largest Customer Review Website for the Property Industry
By : Kirsty Trimmer
May 11, 2022Dear Rigvi, Thank you so much for giving our Shoreditch branch a 5-star review in particular Daisy. We are delighted to hear that she helped you and gave you a really good experience. If you...
We cannot be happier with ...
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5 Star Review
By : 'Linda&Marco'
Services : Letting( As a Tenant )
Rent PCM : £1343
Would you recommend ? : Yes
Postcode : E3
Jun 7, 2017
People found this helpful0
We cannot be happier with our choice. My boyfriend and I have found the perfect flat to rent and Daisy has been very professional from the beginning. She helped us dealing with our landlord and all our requests has been accepted without any problem. Will definitely recommend her if you're looking ... Read Full Review
Comments on Agent Fees
Very convenient probably on of the cheapest in London!
Comments (1)We cannot be happier with our choice. My boyfriend and I have found the perfect flat to rent and Daisy has been very professional from the beginning. She helped us dealing with our landlord and all our requests has been accepted without any problem.
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Linda&Marco said about Fraser & Co
Services : Letting( As a Tenant )Date: 7th Jun 2017
We cannot be happier with our choice. My boyfriend and I have found the perfect flat to rent and Daisy has been very professional from the beginning. She helped us dealing with our landlord and all our requests has been accepted without any problem.
Will definitely recommend her if you're looking for an agent with a friendly smile.
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By : Kirsty Trimmer
May 11, 2022Dear Linda & Marco, Thank you so much for giving our Shoreditch branch a 5-star review in particular Daisy. We are delighted to hear that she helped you and gave you a really good...
Even though we did not rent ...
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5 Star Review
By : 'Tanja'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EC4V
May 24, 2017
People found this helpful0
Even though we did not rent the place in the end, we would like to say a big thank you to Daisy for having been so helpful, very competent and kind. Her communication skills are excellent and she really works hard to help find solutions that make things work. Next time we're looking for a place,... Read Full Review
Comments (1)Was this helpful?:
Tanja said about Fraser & Co
Services : Letting( As a Tenant )Date: 24th May 2017
Even though we did not rent the place in the end, we would like to say a big thank you to Daisy for having been so helpful, very competent and kind. Her communication skills are excellent and she really works hard to help find solutions that make things work. Next time we're looking for a place, we'll contact her right at the beginning!
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By : Kirsty Trimmer
May 11, 2022Dear Tanja, Thank you so much for giving our Shoreditch branch a 5-star review in particular Daisy. We are delighted to hear that she helped you and gave you a really good experience. If you...
Daisy was very flexible with ...
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5 Star Review
By : 'Charles'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N1
May 21, 2017
People found this helpful0
Daisy was very flexible with viewings and helped me to quickly find a place I really liked. Getting the paperwork and formalities done was quick and smooth thanks to her assistance. Very happy with the whole process and would definitely recommend Daisy and the Fraser & Co.... Read Full Review
Comments on Agent Fees
Fees high (£200+ pp) but in line with what's usually charged in London
Comments (1)Was this helpful?:
Charles said about Fraser & Co
Services : Letting( As a Tenant )Date: 21st May 2017
Daisy was very flexible with viewings and helped me to quickly find a place I really liked. Getting the paperwork and formalities done was quick and smooth thanks to her assistance. Very happy with the whole process and would definitely recommend Daisy and the Fraser & Co. agency
The UK's Largest Customer Review Website for the Property Industry
By : Kirsty Trimmer
May 11, 2022Dear Charles, Thank you so much for giving our Shoreditch branch a 5-star review in particular Daisy. We are delighted to hear that she helped you and gave you a really good experience. If you...
We have just rented a flat on ...
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4 Star Review
By : 'V&A'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N1
May 14, 2017
People found this helpful0
We have just rented a flat on N1 through Fraser & Co with the help of Daisy. Since the day she showed us the property Daisy has been very helpful, assisting us with all our questions. The communication has been excellent and she has been very attentive and professional. It's been a smooth... Read Full Review
Comments (1)Was this helpful?:
V&A said about Fraser & Co
Services : Letting( As a Tenant )Date: 14th May 2017
We have just rented a flat on N1 through Fraser & Co with the help of Daisy. Since the day she showed us the property Daisy has been very helpful, assisting us with all our questions. The communication has been excellent and she has been very attentive and professional. It's been a smooth process and we feel confident that she will be there to help us during our tenancy if we need it. Thank you!
The UK's Largest Customer Review Website for the Property Industry
By : Kirsty Trimmer
May 11, 2022Dear V&A, Thank you so much for giving our Shoreditch branch a 5-star review in particular Daisy. We are delighted to hear that she helped you and gave you a really good experience. If you...
I am a new tenant for a ...
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5 Star Review
By : 'Ath.'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N1
May 14, 2017
People found this helpful0
I am a new tenant for a property in N1 through Fraser & Co, where I was in contact with Daisy. Daisy has been very attentive, knowledgeable and engaged. I felt at ease talking, and her professionalism helped me secure this great property in no time. A smooth and professional... Read Full Review
Comments (1)I am a new tenant for a property in N1 through Fraser & Co, where I was in contact with Daisy. Daisy has been very attentive, knowledgeable and engaged. I felt at ease talking, and her professionalism helped me secure this great property in no time.
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Ath. M. said about Fraser & Co
Services : Letting( As a Tenant )Date: 14th May 2017
I am a new tenant for a property in N1 through Fraser & Co, where I was in contact with Daisy. Daisy has been very attentive, knowledgeable and engaged. I felt at ease talking, and her professionalism helped me secure this great property in no time.
A smooth and professional experience.
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By : Kirsty Trimmer
May 11, 2022Dear Ath M, Thank you so much for giving our Shoreditch branch a 5-star review in particular Daisy. We are delighted to hear that she helped you and gave you a really good experience. If you...
To me as a landlord looking ...
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5 Star Review
Gemma
By : 'Vincent'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE13
May 12, 2017
People found this helpful0
To me as a landlord looking for a tenant, Gemma has been an excllent lettings agent. She is helpful and responsive. This is important as I live thousands of miles away. She dealt with the tenant searching arrangements very efficiently. She gave very useful advice on the rental market situation, and ... Read Full Review
Comments on Agent Fees
I am unable to comment as I have no knowledge on how other agents charge.
Comments (1)Was this helpful?:
Vincent said about Fraser & Co
Services : Letting( As a Owner )Date: 12th May 2017
To me as a landlord looking for a tenant, Gemma has been an excllent lettings agent. She is helpful and responsive. This is important as I live thousands of miles away. She dealt with the tenant searching arrangements very efficiently. She gave very useful advice on the rental market situation, and closed the deal for me in a short period of time. I am very happy with her services.
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By : Kirsty Trimmer
May 11, 2022Dear Vincent, Thank you so much for giving our Shoreditch branch a 5-star review in particular Gemma. We are delighted to hear that she helped you and gave you a really good...
I found Daisy very helpful ...
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5 Star Review
By : 'Don'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW6
May 10, 2017
People found this helpful0
I found Daisy very helpful and friendly. Whenever i had a problem or request they would get back to me within 24 hours and do their best to resolve the... Read Full Review
Comments on Agent Fees
I think the fee is acceptable but can be lower.
Comments (1)Was this helpful?:
Don said about Fraser & Co
Services : Letting( As a Owner )Date: 10th May 2017
I found Daisy very helpful and friendly. Whenever i had a problem or request they would get back to me within 24 hours and do their best to resolve the problem.
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By : Kirsty Trimmer
May 11, 2022Dear Don, Thank you so much for giving our Shoreditch branch a 5-star review in particular Daisy. We are delighted to hear that she helped you and gave you a really good experience/service. If...
I found Daisy to be extremely ...
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5 Star Review
By : 'Joshua'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : SE2
May 10, 2017
People found this helpful0
I found Daisy to be extremely helpful and professional. Her efficiency made the process of signing our new lease very swift and easy. Daisy covered all bases and was extremely... Read Full Review
Comments on Agent Fees
Standard.
Comments (1)I found Daisy to be extremely helpful and professional.
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Joshua said about Fraser & Co
Services : Letting( As a Tenant )Date: 10th May 2017
I found Daisy to be extremely helpful and professional.
Her efficiency made the process of signing our new lease very swift and easy.
Daisy covered all bases and was extremely thorough.
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By : Kirsty Trimmer
May 11, 2022Dear Joshua, Thank you so much for giving our Shoreditch branch a 5-star review in particular Daisy. We are delighted to hear that she helped you and gave you a really good...
Daisy was a pleasure to deal ...
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5 Star Review
By : 'James'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E2
May 8, 2017
People found this helpful0
Daisy was a pleasure to deal with, always answered our questions in a timely manner and helped us secure our current property. Would highly recommend Daisy in the... Read Full Review
Comments (0)Was this helpful?:
James said about Fraser & Co
Services : Letting( As a Tenant )Date: 8th May 2017
Daisy was a pleasure to deal with, always answered our questions in a timely manner and helped us secure our current property. Would highly recommend Daisy in the future.
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Gemma Hyland was cheerful, ...
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4 Star Review
Gemma
By : 'Theo'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SE17
May 8, 2017
People found this helpful0
Gemma Hyland was cheerful, helpful and responsive. Very good job in talking us through the process and keeping us informed, Most importantly she was responsive and knew what she was talking... Read Full Review
Comments on Agent Fees
A bit high but what can you do, hopefully they are soon abolished under the new budget,
Comments (0)Was this helpful?:
Theo said about Fraser & Co
Services : Letting( As a Tenant )Date: 8th May 2017
Gemma Hyland was cheerful, helpful and responsive. Very good job in talking us through the process and keeping us informed, Most importantly she was responsive and knew what she was talking about.
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Gemma was great and finding ...
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5 Star Review
Gemma
By : 'Tina'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
May 8, 2017
People found this helpful0
Gemma was great and finding me a property, she was very personable and understood my needs, she showed me the perfect flat and had the offer agreed the same day, I moved in a week later and love the... Read Full Review
Comments (1)Was this helpful?:
Tina said about Fraser & Co
Services : Letting( As a Tenant )Date: 8th May 2017
Gemma was great and finding me a property, she was very personable and understood my needs, she showed me the perfect flat and had the offer agreed the same day, I moved in a week later and love the property!
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By : Johnny Lee
May 9, 2017Gemma was fast and efficient; she got me a tenant within a week after I had signed the instruction form. I am extremely happy with...
Daisy always works vey hard ...
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5 Star Review
By : 'Joe'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : NW1
May 8, 2017
People found this helpful0
Daisy always works vey hard for us in securing tenancy's. She is a pleasure to deal with, and we would have no hesitations in recommending her to anyone. So, thank you Daisy for all your help over the past few months and we look forward to working with you in the... Read Full Review
Comments (0)Was this helpful?:
Joe said about Fraser & Co
Services : Letting( As a Owner )Date: 8th May 2017
Daisy always works vey hard for us in securing tenancy's. She is a pleasure to deal with, and we would have no hesitations in recommending her to anyone. So, thank you Daisy for all your help over the past few months and we look forward to working with you in the future!
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Daisy worked flat out to find ...
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5 Star Review
By : 'Chip'
Services : Letting( As a Owner )
Rent PCM : £1950
Would you recommend ? : Yes
Postcode : E20J
May 4, 2017
People found this helpful0
Daisy worked flat out to find a tenant in the allotted time. She answered emails quickly and thoroughly even at 10.30pm which particularly impressed me! We have rented out 2 properties through Fraser and Co and I would highly recommend them particularly Daisy... Read Full Review
Comments on Agent Fees
Ok
Comments (0)Daisy worked flat out to find a tenant in the allotted time. She answered emails quickly and thoroughly even at 10.30pm which particularly impressed me!
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Chip said about Fraser & Co
Services : Letting( As a Owner )Date: 4th May 2017
Daisy worked flat out to find a tenant in the allotted time. She answered emails quickly and thoroughly even at 10.30pm which particularly impressed me!
We have rented out 2 properties through Fraser and Co and I would highly recommend them particularly Daisy .
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Daisy did a brilliant job ...
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5 Star Review
By : 'Phil'
Services : Letting( As a Tenant )
Rent PCM : £2600
Would you recommend ? : Yes
Postcode : E1
May 3, 2017
People found this helpful0
Daisy did a brilliant job from the beginning to the end. Compared to prior moves Daisy significantly reduced the hassle and acted as a fair / reasonable mediator between us and the landlord. I can highly recommend Daisy as an... Read Full Review
Comments on Agent Fees
Reasonable
Comments (0)Was this helpful?:
Phil said about Fraser & Co
Services : Letting( As a Tenant )Date: 3rd May 2017
Daisy did a brilliant job from the beginning to the end. Compared to prior moves Daisy significantly reduced the hassle and acted as a fair / reasonable mediator between us and the landlord. I can highly recommend Daisy as an agent.
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Great Agent - everything ...
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5 Star Review
By : 'V'
Services : Letting( As a Tenant )
Rent PCM : £2600
Would you recommend ? : Yes
Postcode : E1
May 2, 2017
People found this helpful0
Great Agent - everything worked smoothly, from handing in the offer up to checkin. V responsive and helpful on questions, understanding our needs and what we were looking... Read Full Review
Comments (0)Was this helpful?:
V H said about Fraser & Co
Services : Letting( As a Tenant )Date: 2nd May 2017
Great Agent - everything worked smoothly, from handing in the offer up to checkin. V responsive and helpful on questions, understanding our needs and what we were looking for.
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Daisy was by far the best ...
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5 Star Review
By : 'Rachel'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N1
May 1, 2017
People found this helpful0
Daisy was by far the best real estate agent we dealt with during our property search. She was always quick to respond, and keen to proactively help. Everything was entirely smooth and we couldn't be... Read Full Review
Comments (0)Was this helpful?:
Rachel said about Fraser & Co
Services : Letting( As a Tenant )Date: 1st May 2017
Daisy was by far the best real estate agent we dealt with during our property search. She was always quick to respond, and keen to proactively help. Everything was entirely smooth and we couldn't be happier.
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We had a great experience ...
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5 Star Review
By : 'Greg'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW9
Apr 23, 2017
People found this helpful0
We had a great experience with Fraser. Our agent, Daisy Dixon was very professional, responsive and helpful during the whole process, we could only recommend her. Always pleasant, listening to you and trying to help you as much as possible. The customer service element was certainly the best that... Read Full Review
Comments (0)We had a great experience with Fraser. Our agent, Daisy Dixon was very professional, responsive and helpful during the whole process, we could only recommend her. Always pleasant, listening to you and trying to help you as much as possible. The customer service element was certainly the best that I've had from any estate agent - a rarity. As a bonus, the fees were also much less than the other agents we used.
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Greg Szymecki said about Fraser & Co
Services : Letting( As a Tenant )Date: 23rd Apr 2017
We had a great experience with Fraser. Our agent, Daisy Dixon was very professional, responsive and helpful during the whole process, we could only recommend her. Always pleasant, listening to you and trying to help you as much as possible. The customer service element was certainly the best that I've had from any estate agent - a rarity. As a bonus, the fees were also much less than the other agents we used.
I wouldn't hesitate to use Daisy & the team from Fraser again. Very happy customers! Thank you very much.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Go to: https:\/\/mr1.homeflow.co.uk\/files\/site_asset\/image\/4565\/9325\/Complaints_Procedure_2021.pdf
Or email us on: complaints@fraser.uk.com
Last updated at 9/11/2024, 4:20:50 AM by allAgents
