The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.9/5, 434 Reviews
95% Recommended
100% sales valuation accuracy
95% letting valuation accuracy
97% sales fee satisfaction
97% letting fee satisfaction
Henry Wiltshire
2 Laybourne House, Admirals Way, London, Greater London
E14 9UH
020 7001 9160
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 97% | £126,500 | £600,000 |
Lettings | 95% | 97% | £310 | £6,197 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
98 | 1 | 283 | 16 | 13 | 0 | 7 | 0 | 15 | 1 |
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter). What will happen next? We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure. We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter. If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff. We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter. If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review: The Property Ombudsman Ltd Milford House 43-45 Milford Street Salisbury Wiltshire SP1 2BP 01722 333 306 www.tpos.co.uk Please note the following: You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 11/30/2, 12:00:00 AM by allAgents
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2022 Best Letting Agent in Greater London
2023 Best Letting Agent in Greater London
Munise
Kelly
By : 'Aish'
Branch : Canary Wharf, 2 Laybourne House, Admirals Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
I couldn't recommend Henry Wiltshire enough, they are the best agency I have witnessed in my 15 years of staying in the UK. They were my agents for almost 4 years and never did I ever have to follow up on email requests or requests related to property matters - every concern was always dealt ... Read Full Review
By : 'Mike'
Branch : Canary Wharf, 2 Laybourne House, Admirals Way
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : M33
What a great company to deal with. Friendly staff who are more than willing to ... Read Full Review
Munise
By : 'Diana'
Branch : Canary Wharf, 2 Laybourne House, Admirals Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
We had an amazing experience with Munise from start to finish.She was very helpful,honest and always available to answer any questions we had.She is truly one of the best agents in the industry.I highly recommend her and Henry Wiltshire as your estate ... Read Full Review
Kelly
Edita
By : 'Tom'
Branch : Canary Wharf, 2 Laybourne House, Admirals Way
Services : Letting( As a Owner )
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : E14
Immediate responses and competent service to solve landowners' queries and ... Read Full Review
Jason
By : 'Catalina'
Branch : Hayes, Unit 3, Highpoint Village
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : UB3
Jason Branch Manager is absolutely wonderful to work with. It’s like having a friend on the “inside” that is working for you. He really care about his clients as well as the community and neighbourhood he works in. Highly recommended estate ... Read Full Review
Munise
By : 'zee'
Branch : Canary Wharf, 2 Laybourne House, Admirals Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW11
Very professional and astute agent made the process of moving ... Read Full Review
Savannah
By : 'Jonny'
Branch : Canary Wharf, 2 Laybourne House, Admirals Way
Services : Letting( As a Tenant )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : E14
Easy process, lovely agent, great place and able to move in very quickly. Savannah was there us right form the start with any questions we had about viewing the property and was able to show us around and make sure we moved in quickly. Couldn’t recommend the company enough, any requests we made ... Read Full Review
By : 'Daniel'
Branch : Canary Wharf, 2 Laybourne House, Admirals Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E14
I've been a tenant with Henry Wiltshire 4 years I was renting in Canary Wharf. I've always had quick and efficient responses from them ( repairs, inquiries, etc.). They've also always emailed and discussed with me whenever scheduled maintainance, checks, etc were due. When they needed to come ... Read Full Review
By : 'Hakeema'
Branch : Royal Docks, Kingfisher Heights, 2 Bramwell Way
Services : Letting( Admin )
Would you recommend ? : No
I really enjoyed my lettings process with savannah, she was helpful and very detailed she made me process ... Read Full Review
Jason
By : 'RS'
Branch : Hayes, Unit 3, Highpoint Village
Services : Sales( As a Vendor )
Sold price : £198000
Would you recommend ? : Yes
Postcode : UB3
Jason Miller did an amazing job helping us to sell our flat. A very complex case he consistently demonstrated exceptional professionalism and dedication. He has always been available to answer queries, address concerns, and guide us in achieving our goal of selling the property. Once a buyer was ... Read Full Review
Michael
By : 'Silvane'
Branch : Royal Docks, Kingfisher Heights, 2 Bramwell Way
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : E16
Excellent service! Michael and the team always gave us great support when we needed it. We highly recommend. Thank you ... Read Full Review
Savannah
By : 'Sola'
Branch : Canary Wharf, 2 Laybourne House, Admirals Way
Services : Letting( As a Tenant )
Rent PCM : £2700
Would you recommend ? : Yes
Postcode : E16
I recently rented an apartment, and the experience was nothing short of amazing, thanks to Savannah. She was incredibly professional, patient, and attentive throughout the entire process. Savannah went above and beyond to understand my needs and helped me find the perfect place that exceeded my ... Read Full Review
Kelly
By : 'Lara'
Branch : Canary Wharf, 2 Laybourne House, Admirals Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W5
The service Kelly provides is very professional. She is quick to respond, transparent and I've always left a conversation feeling really satisfied. Thanks Kelly for your ... Read Full Review
Michael
By : 'Laura'
Branch : Canary Wharf, 2 Laybourne House, Admirals Way
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E16
Very helpful, honest and professional team. Always respond quickly to enquiries and help resolve any issues or questions related to our property. Would highly recommend to anyone looking to let their ... Read Full Review
Kelly
Edita
By : 'Tim'
Branch : Canary Wharf, 2 Laybourne House, Admirals Way
Services : Letting( As a Tenant )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : E3
Always superb to deal with, by far the best agents have dealt with as a tenant, consistently very easy, any problems always dealt with quickly, super transparent at each time of lease renewal, Kelly in particular was superb & Edita also great on the property maintenance side, all in all ... Read Full Review
Jason
sara
By : 'Dilawar'
Branch : Hayes, Unit 3, Highpoint Village
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : UB3
Jason Branch Manager is very professional, kind and polite personality, I have ever met in my life. He is very friendly and supportive. I will Highly recommend the agency because of the branch manager Mr. Jason's ... Read Full Review
Jason
By : 'Leyla'
Branch : Hayes, Unit 3, Highpoint Village
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : UB3
I looked at quite a few Real Estate agents to fully manage my property but HW stood out the most - by far. They were the only agency that perfectly aligned with my personal values: - Professionalism - Communication - Experience - Reliability - Integrity The Branch Manager in Hayes, ... Read Full Review
Munise
By : 'Sasha'
Branch : Canary Wharf, 2 Laybourne House, Admirals Way
Services : Letting( As a Tenant )
Rent PCM : £3900
Would you recommend ? : No
Postcode : E14
I recently moved into an apartment and signed a one year contract with Henry Wiltshire! It was my first experience in renting an apartment, I wouldn't succeed without the help of Munise Ibrahim, she was helpful since the viewing of the apartment, during all the steps of signing the contract ... Read Full Review
Edita
By : 'Prashant'
Branch : Canary Wharf, 2 Laybourne House, Admirals Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E16
I am delighted to commend the outstanding services provided by Edita and Henry Wiltshire. Their swift action and professionalism in addressing apartment maintenance matters are truly commendable. With their guidance and assistance, I found resolution to my concerns with ease. I highly recommend ... Read Full Review
Jason
By : 'Rakesh'
Branch : Hayes, Unit 3, Highpoint Village
Services : Letting( As a Tenant )
Rent PCM : £2650
Would you recommend ? : Yes
Postcode : UB3
I found my experience dealing with Jason to be top tier which stands out compared to other agents in the local area, he helped me to find a place in record time when we lost out on a previous property. I highly recommend dealing with Jason should you contact Henry Wiltshire in ... Read Full Review