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The UK's Largest Customer Review Website for the Property Industry
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2.5/5, 6 Reviews
33% Recommended
50% letting valuation accuracy
80% letting fee satisfaction
Lindsay
Laurie
By : 'Boyko'
Services : Letting(As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : EH55
Very poor customer service. They wasted our time and money. We had to call them several times and ask to speak to the manager only to find out that the current tenant had cancelled the viewing. The manager just informed us of the cancellation and offered a token apology. I would not recommend RentLocally to anyone - they simply don't care about their customers. My partner and I had an extremely unpleasant experience with RentLocally today. We booked a viewing and travelled from Glasgow to West Calder in rush hour traffic and gale force winds only to be stood up their agent. We had to phone the agency three times and speak to a manager to find out that the current tenant did not give permission for us to view the property. The agent had made one attempt to contact us 20 minutes before the scheduled viewing from a private number which we could not call back.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 50% | 80.00% | £550 | £695 |
Rent Locally
185 Leith Walk, Edinburgh, City of Edinburgh
EH6 8NX
07941389192
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Scott'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH6
Alan Sutherland has been a great landlord for the past three years (Edinburgh branch). Pleasure to deal with and quick to sort out... Read Full Review
By : 'Gillian'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : DD2
Dundee branch as a previous tenant I must say by far best agent I’ve come across from the first phone call to view property nothing to much bother always happy friendly... Read Full Review
By : 'Justyna'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : EH
I was interested in renting a flat from the agency but the service I received resulted in me leaving without even seeing the flat. The lady on the phone was fairy polite however could not tell me when I can view the property. When I finally reached the person who was viewing the flat I was only... Read Full Review
Could show up on time or at least call to inform he can't make it !
Lindsay
Laurie
By : 'Boyko'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : EH55
Very poor customer service. They wasted our time and money. We had to call them several times and ask to speak to the manager only to find out that the current tenant had cancelled the viewing. The manager just informed us of the cancellation and offered a token apology. I would not recommend... Read Full Review
By : 'David'
Services : Letting( Admin )
Would you recommend ? : No
Postcode : EH7
Extremely disappointed that rent locally cannot manage their clients to pay their share of communal repair bills. Has now been over a year that monies are... Read Full Review
By : 'ailandy'
Services : Letting( As a Tenant )
Would you recommend ? : No
WARNING - DO NOT RENT WITH THIS AGENCY!!! I recently moved out of a rental flat I had with Rent Locally, and they deducted a £200 cleaning bill from my deposit, which I am still trying to get back from them. The flat was in a poor condition when I moved in, and I can safely say I left the... Read Full Review