The UK's Largest Customer Review Website for the Property Industry
Search by
Useful information
About allAgents
For agents
Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
The UK's Largest Customer Review Website for the Property Industry
Loading...
Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
1.7/5, 6 Reviews
17% Recommended
50% sales valuation accuracy
100% letting valuation accuracy
67% sales fee satisfaction
67% letting fee satisfaction
Share On : 
Michael
By : 'Hilly'
Services : Sales(Prospective Vendor/Buyer)
Sold price : £500000
Would you recommend ? : No
Postcode : SS16
We went with Abbotts as they seemed the premier estate agency for Basildon. We cannot fault their admin team, in fact I thought they were very on the ball and pro-active. The actual estate agent himself was a totally different story. If you've heard of bad estate agents then this one gives even them a bad name. I am ashamed to admit it but we were totally sold in our contract meeting. We verbally agreed commission and just 'quickly' signed up on his tablet. We didn't get a good chance to read through the small print, there were pages and pages of it of course. It took weeks to get the contract sent to us in an email only for us to discover a totally different and much higher rate had been applied and by then our 2 week cooling off period had expired. Very clever. As much as we discussed and emailed trying to get this amended it never happened. All we got were platitudes like 'oh we'll get this sorted out' or 'i need the office manager to do this' or 'head office will need to do it'. He has very carefully not left an email trail that we can use. We have now dropped them of course. Please read ALL of the small print no matter how long and boring it is.
They could have simply re-worded the contract as we had verbally agreed.
No procedure set.
Last updated at 8/31/2018, 7:23:05 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 67% | £500,000 | £500,000 |
| Lettings | 100% | 67% | £750 | £825 |
Abbotts Lettings
53 Southernhay, Basildon, Essex
SS14 1EU
01268 912321
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Share On :
By : 'Jade'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : SS3
Do not rent from them. Will not take any responsibility for any of their errors. They wrote the wrong number on the boiler and I’m supposed to pay for their mistake. Carpet smells of urine. Window is broken and smashed me in the face. All estate agents are disgusting but this is on... Read Full Review
Share On :
By : 'Adam'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : No
Postcode : SS15
DO NOT LET FROM ABBOTTS / COUNTRYWIDE They offer zero support to tenants. Resolve no complaints whatsoever and only ever represent the interests of the Landlords. I had a problem mould and they completely refused to resolve it and said it was up to me to clear it up. Also... Read Full Review
By : Jade
Oct 10, 2023I’ve had exactly the same...
Share On :
By : 'Wije'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SS15
They are totally irresponsible . I have been given a house for rent. It was fully dusty house. Kitchen tap is not working washingmashine is not working. But for one week they did do nothing. I feel they have good combination with land lords to cheat... Read Full Review
Share On :
Samantha
Christopher
By : 'Croft'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SS16
We have now used Abbotts Basildon twice now, first to find a flat to rent for our son and again when we required new tenants for a house we rent out. On both occasions they were brilliant! For various reasons both times we needed them to move fast but efficiently and they didn't hesitate !... Read Full Review
Very reasonable, paid less than been charged before
Very reasonable, paid less than been charged before
Share On :
Michael
By : 'Hilly'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £500000
Would you recommend ? : No
Postcode : SS16
We went with Abbotts as they seemed the premier estate agency for Basildon. We cannot fault their admin team, in fact I thought they were very on the ball and pro-active. The actual estate agent himself was a totally different story. If you've heard of bad estate agents then this one gives... Read Full Review
They could have simply re-worded the contract as we had verbally agreed.
Share On :
By : 'peedoffwithabbotts'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SS14
The only reason I've given one star is because there isn't a lower grade. Yesterday an agent from Abbotts of Basildon, Essex came round to give me a valuation to selling at some point within the next few months. The guy who came round spun me a yarn about "signing now will save you having to ... Read Full Review
Telling the truth would have been a good start.
£500 for \"inconvenience\" - of travelling to my property (5 minutes\' drive) and putting the details on the internet, which I asked them not to do anyway. Yes, big rip-off.