The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.7/5, 224 Reviews
95% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
Edward
By : 'kay'
Services : Sales(As a Vendor)
Sold price : £200000
Would you recommend ? : Yes
Postcode : UB6
Edward is the kindest most helpful patient person there is. He knows his profession and is worth twice his weight in gold to say the least. I highly recommend him and he has made a stressful experience easier. Kay
No procedure set.
Last updated at 2/11/2015, 4:49:01 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sale | 100% | 100.00% | £194,950 | £510,000 |
Castle Residential (London)
25 Greenford Avenue, London, Greater London
W7 1LP
020 8566 4499
Edward
By : 'Lana'
Services : Sales( As a Buyer )
Sold price : £440000
Would you recommend ? : Yes
Postcode : W7
My partner and I have recently bought a flat, and we have found the team at Castle Residential to be a huge help in this process, particularly Eddie. As first time buyers, we greatly appreciated his support in ensuring that all parties involved in the sale were effectively communicating. This was... Read Full Review
Surj
Magdalena
By : 'Jake'
Services : Letting( As a Tenant )
Rent PCM : £1475
Would you recommend ? : Yes
Postcode : W7
I only have good things to say about Castle Residential and the team. I found them very professional when I expressed an interest in renting a property in Hanwell. Sarj was very helpful and Justyna's communication was very good. The landlord decided to sell the property whilst I was living ... Read Full Review
By : 'Kinga'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W7
Horrible staff, They promised to rent house for us, we’ve been decided to take and they just decided to give to someone else. Week after called us and asked: ‘Are you still want this house?’ And told us they arranged a viewing with landlord so we’ve been... Read Full Review
Magdalena
By : 'Jamal'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W13
I have been in the flat rented from Castle Residential for a month and still the furniture that should have been provided by contract has not been delivered. The agents kept repeating me "it will be delivered by the end of the week" and nothing happens. Terrible experience, no one has... Read Full Review
By : 'A'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : W7
Critical: Professionalism, Responsiveness I've got neighbours from hell next door, a bunch of people whom have been overloading and trashing a house for the past year and making homophobic remarks, noise and showing a strong ASB. I've been in touch with Castle by email since last... Read Full Review
Surj
By : 'Geraldine'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W7
We have been using Castle Residential since 2013 and my family have been using them since they first opened. Friendly, knowledgeable and professional, they have made the whole rental process stress free and seamless. Our flat has never been unlet and they always source reliable, trustworthy... Read Full Review
By : 'Landlord1234'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : W7
Before deciding to use this agent I strongly encourage you to review the one star google reviews before making your decision. The comments are very detailed, factual and accurate. I totally agree with what they say and I will add my own experience to this too. Before entering into a contract with... Read Full Review
He * a years commission from my rent, I think this is totally unacceptable behaviour.
Edward
By : 'Ciara'
Services : Letting( As a Owner )
Sold price : £235000
Would you recommend ? : Yes
Postcode : UB69
Eddie arranged the sale of our property. He was honest about pricing, kept me updated I was updated regularly. I wouldn't hesitate to use Castle again. Not only as sales but also as a property letting... Read Full Review
Good rates
By : 'N/A'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W13
Me and my partner were looking for a flat to rent through castle residential. We found a lovely flat in ealing broadway which we were keen on. We were in contact with Magda who was sorting out all the paperwork. She rang us and told us that we had been accepted for the flat that all the paperwork... Read Full Review
By : Luigi Albertini
Mar 9, 2021I'm not surprised. They have a very low morals. They placed tenants from hell next door to my house and they are OK with it. They are a rubbish estate...
Edward
By : 'Catherine'
Services : Sales( As a Vendor )
Sold price : £475000
Would you recommend ? : Yes
Postcode : W7
I sold my house through Castle Residential and would thoroughly recommend them. Eddie particularly was excellent. I had some issues with getting my tenants out of the house after a buyer had been found and Eddie was very helpful and gave me some good advice when I was trying to deal with the... Read Full Review
Fees were good
By : 'Mick'
Services : Sales( As a Vendor )
Sold price : £430000
Would you recommend ? : Yes
Postcode : W7
I was worried about selling my property for the right price, after many negative viewings from a rival estate agent . I needn't have worried when I asked Eddie and Joe from Castles to became involved in the potential selling of my house. I just left it to them ,and the whole process took just a few ... Read Full Review
Good
Edward
By : 'Z'
Services : Letting( As a Owner )
Sold price : £380000
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : W7
We have been working with Castle on three separate occasions and they have never disappointed us. The whole team are professional and do their very best to help. Eddie made the process almost painless for us and made sure we were kept up to date and the process did not stall unnecessarily. Thank ... Read Full Review
Edward
By : 'Miss'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : W7
First class service! After numerous agents told me I would struggle to sell my property in the current market, Eddie instilled complete confidence in me right from day one. The guys were transparent throughout and I always felt kept in the loop. Even when the sale wasn't going smoothly they never... Read Full Review
Cheaper than most
Edward
By : 'Mrs'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : W7
Eddie and the team sold a two bed flat for us in Hanwell. We were always kept up-to-date with the viewings and comments from potential buyers. Eddie sourced a good tradesmen who spruced up the flat and also an engineer to check the boiler. As we were not living locally, this help was invaluable. We ... Read Full Review
Fees are reasonable in comparison with their competitors
Edward
Joe
By : 'David'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : UB2
Castles did an excellent job for me and achieved more than 15% over the price I anticipated. Their photos by Joe showed the place really well and they handled a bidding process very well. I would use them again and have no hesitation in recommending... Read Full Review
reasonable - although I didn't pick up that their fee is exclusive of VAT
reasonable - although I didn't pick up that their fee is exclusive of VAT
By : 'Landlord'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : W7
An efficient and trustworthy estate agent! As a landlord, I have always found them to provide excellent service and great tenants. A big thank you to... Read Full Review
Fair.
Fair.
Edward
By : 'T.'
Services : Sales( As a Vendor )
Sold price : £360
Would you recommend ? : Yes
Postcode : W7
I was very impressed with the service provided by Eddie Periera. He was always and easily contactable and kept me up to date at all times which we were very grateful for. As the property was unoccupied he visited on a regular basis and I felt that he really acted superbly on our behalf. A really... Read Full Review
Edward
By : 'kay'
Services : Sales( As a Vendor )
Sold price : £200000
Would you recommend ? : Yes
Postcode : UB6
Edward is the kindest most helpful patient person there is. He knows his profession and is worth twice his weight in gold to say the least. I highly recommend him and he has made a stressful experience easier. ... Read Full Review
Chris
Edward
By : 'Anna'
Services : Sales( As a Buyer )
Sold price : £375000
Would you recommend ? : No
Postcode : W7
When I found the house through Castle I was assured that there was no problem with tenants. The tenants were happy to move out and the house will be sold as a vacant property. I was misled by Chris who suggested that I had a chance to complete the purchase before Christmas as tenants were very... Read Full Review
The agency should discuss the cases with younger colleagues and follow their progress.
Suzannah
Martyna
By : 'James'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : W5
Suzannah was very helpful in assisting both my partner and I to find a property. It was great to deal with an estate agent like her after our experience in dealing with some of the bigger agencies in the area who were an absolute nightmare throughout our property search. Martyna was efficient in... Read Full Review
I wouldn't say I was happy with the fees paid because I do think the fees are slightly expensive but they are in line with other agencies in the area.
I wouldn't say I was happy with the fees paid because I do think the fees are slightly expensive but they are in line with other agencies in the area.