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Bromsgrove, B61
2/5, 2 Reviews
50% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
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"A very poor service from..."
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1 Star Review
By : 'Nats'
Services : Letting(As a Owner)
Rent PCM : £995
Would you recommend ? : No
Postcode : B61
Aug 3, 2015
People found this helpful7
A very poor service from start to finish. Inadequate vetting & referencing of their selected tenants for our property and a lack of ensuring that the terms of the let were complied with. Completely dishonest when advising us what cover was provided in return for the management fees. Once the tenants had defaulted on the rental agreement little action was taken to redress the situation until we threatened to involve the Ombudsman. After finally offering a financial settlement due to their negligence they then refused to pay us the deposit and kept it for themselves, after repaying only half the rent arrears owed. It has also cost us a lot of money due to dilapidation of the property for which they refuse to compensate.
What agent could do to change your mind?
We were advised that we would pay a higher fee to guarantee rent payments (the fees are not published, only advised by their staff). Once the tenants defaulted, we were then advised that the fees did not include a rent guarantee.
Comments on Agent Fees
We were advised that we would pay a higher fee to guarantee rent payments (the fees are not published, only advised by their staff). Once the tenants defaulted, we were then advised that the fees did not include a rent guarantee.
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Bertie Bromsgrove
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £190,000 | £190,000 |
| Lettings | 0% | 0% | £995 | £995 |
Address
Andrew Grant
44 High Street, Bromsgrove, Hereford and Worcester
B61 8HQ
01527 579977
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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A very poor service from ...
Share On :
1 Star Review
By : 'Nats'
Services : Letting( As a Owner )
Rent PCM : £995
Would you recommend ? : No
Postcode : B61
Aug 3, 2015
People found this helpful7
A very poor service from start to finish. Inadequate vetting & referencing of their selected tenants for our property and a lack of ensuring that the terms of the let were complied with. Completely dishonest when advising us what cover was provided in return for the management fees. Once the... Read Full Review
What agent could do to change your mind?
We were advised that we would pay a higher fee to guarantee rent payments (the fees are not published, only advised by their staff). Once the tenants defaulted, we were then advised that the fees did not include a rent guarantee.
Comments on Agent Fees
We were advised that we would pay a higher fee to guarantee rent payments (the fees are not published, only advised by their staff). Once the tenants defaulted, we were then advised that the fees did not include a rent guarantee.
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Nats said about Andrew Grant
Services : Letting( As a Owner )Date: 3rd Aug 2015
A very poor service from start to finish. Inadequate vetting & referencing of their selected tenants for our property and a lack of ensuring that the terms of the let were complied with. Completely dishonest when advising us what cover was provided in return for the management fees. Once the tenants had defaulted on the rental agreement little action was taken to redress the situation until we threatened to involve the Ombudsman. After finally offering a financial settlement due to their negligence they then refused to pay us the deposit and kept it for themselves, after repaying only half the rent arrears owed. It has also cost us a lot of money due to dilapidation of the property for which they refuse to compensate.
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I have used Andrew Grant for ...
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3 Star Review
By : 'Bertie'
Services : Sales( As a Vendor )
Sold price : £190000
Would you recommend ? : Yes
Postcode : B60
Jan 20, 2015
People found this helpful1
I have used Andrew Grant for both selling and buying and they were pretty good in both areas. Our agent was helpful and honest and did her best to get viewings for our house. Similarly she was helpful in finding suitable properties to buy. Also, unlike some other agents they are more upfront and... Read Full Review
Comments (0)I have used Andrew Grant for both selling and buying and they were pretty good in both areas. Our agent was helpful and honest and did her best to get viewings for our house. Similarly she was helpful in finding suitable properties to buy. Also, unlike some other agents they are more upfront and realistic, both in pricing your property and in evaluating others.
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Bertie Bromsgrove said about Andrew Grant
Services : Sales( As a Vendor )Date: 20th Jan 2015
I have used Andrew Grant for both selling and buying and they were pretty good in both areas. Our agent was helpful and honest and did her best to get viewings for our house. Similarly she was helpful in finding suitable properties to buy. Also, unlike some other agents they are more upfront and realistic, both in pricing your property and in evaluating others.
The only negative was that the agent was very eager for us to manage viewings of our property. If using this agent you should be clear as to what proportion of viewings you will deal with yourself and when you want the agent to do them.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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