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4.6/5, 28 Reviews
93% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
oliver
Mark
By : 'Megan'
Services : Sales(As a Buyer)
Sold price : £103500
Would you recommend ? : Yes
Postcode : M30
Oliver was great to deal with, really quick at responding to emails and really helped me understand the house buying process as a first time buyer. I asked to view the property a couple more times than usual and he was very accommodating, always pushing to help in anyway he could. I would definitely recommend working with Oliver in the future.
No procedure set.
Last updated at 10/15/2015, 10:57:12 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 100% | £32,950 | £330,500 |
Lettings | 100% | 99% | £450 | £1,100 |
Thornley Groves
2 Higher Road, Manchester, Greater Manchester
M41 9BQ
0161 7484111
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Mrs'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : M41
I recently bought a property from Thornley Groves in Urmston, and I have to say what excellent service I received from them, especially John. Nothing was too much trouble for him. He was professional, helpful and kept me informed in the progress of the property sale. I cannot recommend Thornley... Read Full Review
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Mark
By : 'Poor'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : M415
My house was sold after a difficult break up with this estate agent. A for sale sign went up prior to my knowledge or having signed any documentation and when challenged no appology/empathy. I did not even receive information about a completion date. I had used them previously and recommended... Read Full Review
Fees were fair.
Fees were fair.
By : Hannah Marsh
Jun 24, 2016Dear Sir/Madam, We're very sorry to hear you were unhappy with the service you received from the Sales Team in Urmston. We're glad to hear you have had postitive experiences with Thornley Groves in...
Scott
By : 'Hariss'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : M41
He has reacted very promptly to my requests. Eg He has contacted the accountancy service for a special statement indicating a summary of repairs done on the property. This is useful for the tax... Read Full Review
By : Emily Sparrow
Feb 26, 2016Many Thanks for taking the time to post a review in relation to the great service you have received from Scott! I am really please you are satisfied and we meet your expectations. We are always...
oliver
Mark
By : 'Sandy'
Services : Sales( As a Buyer )
Sold price : £203
Would you recommend ? : Yes
Postcode : M329
I would just like to say a HUGE thank you to all the team at Thornley Groves, Urmston. I am so pleased with the way they dealt with my property purchase. Oliver was always very responsive as the purchase required working with vendor who lived in Dubai. I am more than happy to recommend them to my... Read Full Review
By : Emily Sparrow
Feb 26, 2016Many Thanks for taking the time to post a review in relation to the great service you have received from Oliver and Mark! I am really please you are satisfied and we meet your expectations. We are ...
oliver
By : 'Kelly'
Services : Sales( As a Buyer )
Sold price : £20000
Would you recommend ? : Yes
Postcode : M41
Fantastic service from start to... Read Full Review
Jane
By : 'Thornley'
Services : Sales( As a Vendor )
Sold price : £32950
Would you recommend ? : Yes
Postcode : M32
Thornley Groves were initially recommended by a friend. I have found them very professional at all times, in particular Mark Latham the Manager at the Urmston branch has always been honest and open with me. I would also like to commend Oliver Gallagher who also works at the Urmston branch. He has... Read Full Review
oliver
Mark
By : 'M'
Services : Sales( As a Vendor )
Sold price : £225000
Would you recommend ? : Yes
Postcode : M16
We first met Oliver when we viewed the property we are currently buying. He showed us round the property and was professional with his advice and approach. We were certainly keen on the house after our visit and went back on a couple of occasions to speak with the owner which made us more... Read Full Review
oliver
Samantha
By : 'Hendo'
Services : Letting( As a Owner )
Sold price : £103500
Would you recommend ? : Yes
Postcode : M30
Although my property tok 3 atempts to sell, this was through no fault by them. Every step along the process, they have been helpful and professional in every... Read Full Review
AlL ok and happy..
AlL ok and happy..
oliver
By : 'Adele'
Services : Sales( As a Buyer )
Sold price : £195000
Would you recommend ? : Yes
Postcode : M41
The team were brilliant throughout my purchased, they liaised with property seller and chased up where necessary. There was always a staff member on hand when you rang, and Oliver always returned calls quickly. I would definitely use them... Read Full Review
I purchased the property so don't know about the fees paid.
I purchased the property so don't know about the fees paid.
oliver
By : 'Carole'
Services : Sales( As a Vendor )
Sold price : £195000
Would you recommend ? : Yes
Postcode : \M41
Oliver was first class with us from beginning to end. He is the perfect gentleman. His efforts for us were beyond the call of duty. What a credit he is to Thornley... Read Full Review
oliver
Mark
By : 'Megan'
Services : Sales( As a Buyer )
Sold price : £103500
Would you recommend ? : Yes
Postcode : M30
Oliver was great to deal with, really quick at responding to emails and really helped me understand the house buying process as a first time buyer. I asked to view the property a couple more times than usual and he was very accommodating, always pushing to help in anyway he could. I would... Read Full Review
John
By : 'Matt'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : M33
Everything was spot on. Fast email responses and everything was such a smooth and fast transaction. John was fantastic and really worked hard to push this through as quickly as... Read Full Review
Samantha
oliver
By : 'Lizzie'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £215000
Would you recommend ? : Yes
Postcode : M41
From the moment we met Samantha, who arranged a later evening viewing in order to allow us to view the house we eventually purchased, we were very impressed. She was patient with us, and knowledgeable about the local area, which put us at ease. Mark, the manager, was very helpful in putting our... Read Full Review
Hollie
oliver
By : 'R'
Services : Sales( As a Vendor )
Sold price : £268000
Would you recommend ? : Yes
Postcode : M41
Excellent service of dealing with buyers by showing them the around the house, keeping me informed about buyers comments on the house. Staff were very polite and efficient in the process of selling the... Read Full Review
1% charge was the amount I thought I would pay.
1% charge was the amount I thought I would pay.
Mark
oliver
By : 'Simon'
Services : Sales( As a Buyer )
Sold price : £330500
Would you recommend ? : Yes
Postcode : M41
Very professional and attentive to all of our queries. The team at Thornley Groves Utmston are approachable and proactive in handling queries. The open house process was led in an efficient manner. Some agents in the area are less expensive, but with Thornley Groves it is very much a case of... Read Full Review
Hollie
Mark
By : 'janice'
Services : Sales( As a Vendor )
Sold price : £267500
Would you recommend ? : Yes
Postcode : M410
Would recommend Thornley Groves, Urmston to anybody who is thinking of selling. Hollie Graham keptme upto date at all times with viewing feedback etc. A very professional and friendly Company to deal... Read Full Review
Mark
Hollie
By : 'ALJ'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : M41
We sold our home through thornley groves in Urmston. The first meeting with Mark went very well. He came prepared with comparison information for us and was very informative in his review of the current market. He talked us through the process and responded promptly in correspondence with him. The... Read Full Review
Scott
By : 'Mohammad'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : M41
Good communication with me, they regularly up date me about the current condition of the property by sending me detailed photographs. Any repair work is done promptly with prior permission from me. I get rent on time. I live in Canada and i am very happy the way my property is... Read Full Review
Samantha
Mark
By : 'MME'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : M41
We were very satisfied with the service provided by Thornley Groves. All staff dealt with were prompt in responding to our calls and emails and were very proactive in keeping us updated. We have no hesitation in recommending their... Read Full Review
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Samantha
By : 'Faye'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : M41
Samantha was outstanding in her delivery from start to finish. On meeting her, her presentation, introduction to the property and communication were amazing. Sam was always on hand to deal with any calls or queries and would respond to me In a timely manner leaving messages if necessary. I can... Read Full Review
Fees are expensive wherever you go but what we paid was reasonable.
Fees are expensive wherever you go but what we paid was reasonable.