Name: Customer review of Xavi & Co by Mr
Item: Xavi & Co
Rating: 1
Author: Mr

"I was looking to rent a..."

Share On :

1 Star Review

Lady

By : 'Mr'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : TW8

Nov 23, 2015

People found this helpful4

I was looking to rent a property in the area, enquired within however received very bad service. The young lady didn't know any information about the properties available or anything about the local area. In the end she told me to come back "when the boss is in". She could't be bothered to help she was more interested in her mobile , as she was texting all throughout on her mobile, didn't even bother to look up ! Never received such poor service. Instead I went to Martin and Co down the road where they were more than happy to help. The difference between the two estate agents is clear.

Was this helpful?:

By : Alberto Williams

Aug 23, 2016

Dear Mr Langley, Thankyou for your feedback and comments which are duly noted. Whilst I share your frustration there are a couple of concerns I would like to share, on the day in question I had no female staff in the office and both myself and a male colleague don't recall your visit. Secondly, it's seems strange how the two other local agents are not mentioned however Martin and Co who are located on the another end of town are! is it due to the fact that I used to be employed by the same Martin and Co office, for this reason they are being mentioned?