The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.5/5, 250 Reviews
91% Recommended
81% sales valuation accuracy
50% letting valuation accuracy
87% sales fee satisfaction
87% letting fee satisfaction
This company is no longer in business.
Olivia
By : 'Aimee'
Services : Sales(As a Vendor)
Sold price : £175000
Would you recommend ? : Yes
Postcode : SG17
Used Hatched to see my property, the cost was fair and the customer service was great. Very helpful and easy to contact, would highly recommend them to anyone.
The fees were the cheapest around the area, great!
The fees were the cheapest around the area, great!
Hatched
1st Floor, Houghton Place, Arenson Way, Dunstable, Bedfordshire
LU5 5UL
0333 999 7699
No Branch Video found...
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
4 | 1 | 0 | 2 | 217 | 9 | 1 | 0 | 4 | 12 |
As members of the Property Ombudsman, we adhere to their complaints procedure.
Last updated at 7/22/2016, 9:38:21 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 81% | 87% | £23,500 | £2,735,000 |
Lettings | 50% | 87% | £695 | £695 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Smudger'
Branch : Dunstable ,1st Floor, Houghton Place, Arenson Way
Services : Sales( As a Vendor )
Sold price : £1280000
Would you recommend ? : Yes
Postcode : LL20
We used hatched because as with all sales today they are generated by the web. Hatched listed our home on all the internet sites. We sold without hastle and saved £25k...yes £25k. The whole sale cost us less than £900. There is now point in using high street agents...after all we found our new ... Read Full Review
Excellent low cost
Djamel
By : 'DBEN'
Branch : Dunstable ,1st Floor, Houghton Place, Arenson Way
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : YO12
Would AVOID at all cost!! Unprofessional, inexperienced staff with little knowledge of local market. Don't care much for their customers, simply chasing the commission. Marketed over 3 properties with them and a total waist of time, first agent came from Middllesborough who had no idea of ... Read Full Review
bad
By : 'Chris'
Branch : Dunstable, 1st Floor, Houghton Place, Arenson Way
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : TW8
Fantastic, couldn't have been better! Fantastic! Couldn't have been better. We used Hatched to sell our West London flat with the mentality of if I use my computer and phone to order cabs and food, and only search for properties online why not use an online agent. I'm glad I ... Read Full Review
By : 'Sam'
Branch : Dunstable, 1st Floor, Houghton Place, Arenson Way
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : N17
Would AVOID at all cost!! Unprofessional, inexperienced staff with little knowledge of local market. Don't care much for their customers, simply chasing a sale. Marketed my property at the price and package suggested by the agent. Communication was dreadful and vetting of potential buyers non ... Read Full Review
good, but don't do much work.
By : 'Joolsg'
Branch : Dunstable, 1st Floor, Houghton Place, Arenson Way
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : WR2
Dealing with Hatched has been one of the most stressful experiences I have ever had the misfortune to encounter. I registered as a prospective Landlord after losing my Mother and making the decision to rent out her property as I felt I wasn't ready to sell. A lovely lady called Maxime came out to ... Read Full Review
Good for me bad for the tenant (as it stands at the moment but we'll see) very expensive for the tenant !
By : 'Mrs'
Branch : Dunstable ,1st Floor, Houghton Place, Arenson Way
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CM18
We are a cash buyer who dealt with Hatched on a purchase for a Harlow property, we were always up front with our vendors and Hatched. We found hatched extremely difficult to deal with unprofessional and lacking in knowledge. This has culminated in the sale breaking down and significant costs ... Read Full Review
We are cash buyers and therefore incurred no fee from the hatched but have incurred solicitors fees and lost deposits
Tori
By : 'Horrified'
Branch : Dunstable, 1st Floor, Houghton Place, Arenson Way
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CF44
There should be an option for ZERO stars. Never, ever, ever, ever use this company. Bad points: Never return calls. Don't return emails. When you do finally get hold of someone you are promised an immediate call-back - this never happens. Initial advert full of mistakes and missing ... Read Full Review
Cheap
By : 'FirstTimeSeller'
Branch : Dunstable, 1st Floor, Houghton Place, Arenson Way
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : SG6
Hatched.co.uk offered us a great price to sell our home, and we did save about 50% of the price vs a traditional estate agent, but unfortunately the service left a lot to be desired! The initial meeting was informative and helpful, and the representative took away the details to create our advert ... Read Full Review
Fees were well priced.
By : 'hatchedcouk'
Branch : Dunstable, 1st Floor, Houghton Place, Arenson Way
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : SG
I was persuaded by the price, but don't be fooled, it really is not worth it. They do not return calls, do not provide all elements of the packages they offer, ignore complaints and threaten you with taking your property off the market and issuing an invoice immediately. * at Hatched is a ... Read Full Review
Neil
Kym
By : 'Chris'
Branch : Dunstable, 1st Floor, Houghton Place, Arenson Way
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : MK43
I used 3 different estate agents to try and sell my house. The last would have cost me £9k in fee's. I felt that for £9,000 I should get more than photos taken in 20 mins, a 4 page laminated leaflet and a 20 year old rep walking people around our house with their shoes on. So I ... Read Full Review
Fee's were not the best, they are in the middle but it's worth paying because they are up-there in how they handle the leads.
By : 'Truthfairy'
Branch : Dunstable, 1st Floor, Houghton Place, Arenson Way
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SG4
We were trying to view a couple of properties through Hatched, they sent us SMS confirmation about timing and then few days later we received another text with different time and day - not explanation, no phone call , just an automatic message. I called to confirm that it has been indeed changed ... Read Full Review
By : 'Dmytro'
Branch : Dunstable, 1st Floor, Houghton Place, Arenson Way
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : E14
After apartment viewing, I was waiting for the feedback more than 4 days. During this time I did not receive any calls from the agency. I called them a couple of time and every time I heard - please wait and someone will call you back, but no one did. They promised that I'm the only one in the ... Read Full Review
By : 'Bungalow'
Branch : Dunstable, 1st Floor, Houghton Place, Arenson Way
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TS28
I used Hatched after hearing from a friend (of a friend) who recommended their service - which was good & helpful Although I only had one viewing with no other interest the sale did go through; I too was sceptical, but it worked ... Read Full Review
fair for the work it entailed
Neil
By : 'JD1983'
Branch : Dunstable, 1st Floor, Houghton Place, Arenson Way
Services : Sales( As a Vendor )
Sold price : £225000
Would you recommend ? : Yes
Postcode : SE25
It took me a while to decide upon an agent to sell my flat. I wanted to try the online agents and I'm really glad I chose Hatched. Neil was polite and courteous but also knowledgeable. A friendly face and voice on the phone during the sales process. He even offered to conduct viewings for me when I ... Read Full Review
Fees were great, £695 up front - you still pay if it doesn't sell. Saved me at least £1500.
By : 'Ronni'
Branch : Dunstable, 1st Floor, Houghton Place, Arenson Way
Services : Sales( As a Vendor )
Sold price : £275
Would you recommend ? : Yes
Postcode : SO15
They came and did the pictures, floor plan and put the sign up the next working day after we registered. Their viewing system is very easy, you get texts and emails, they answer emails quickly and it is generally easy to get to speak to someone on the phone during the week, weekends are a bit ... Read Full Review
Good, you save a lot .
Good, you save a lot .
By : 'Mrs'
Branch : Dunstable, 1st Floor, Houghton Place, Arenson Way
Services : Sales( As a Vendor )
Sold price : £120000
Would you recommend ? : Yes
Postcode : NG16
I had read about Hatached in one of the forums on the Money Saving Expert website - the whole process was straightforward and put me at ease. I liked I was visited in my home to discuss my home sale requirements and for someone to physically view it when it was being valued, I contacted a couple ... Read Full Review
Agents fees were very affordable, it was very clear what what included in package and having a range of paymemt options was great. I paid all my fees up front, so I had the best deal -approx £600
By : 'Mr'
Branch : Dunstable, 1st Floor, Houghton Place, Arenson Way
Services : Sales( As a Vendor )
Sold price : £190000
Would you recommend ? : Yes
Postcode : SK4
Absolutely recommend Hatched. Photos were great and I had the final say in which ones to use. Sold my house in 1 ... Read Full Review
Excellent and several options to choose from. By paying their upfront flat fee I saved at least £1000
Phil
By : 'Great'
Branch : Dunstable, 1st Floor, Houghton Place, Arenson Way
Services : Sales( As a Vendor )
Sold price : £270000
Would you recommend ? : Yes
Postcode : SK15
We had valuations from both a traditional 'high street' estate agent as well as Hatched. There was no discernible difference in market knowledge, and I liked the simple and honest approach given to us by Phil, so we chose Hatched. The pricing was clear, professional photos were taken and our ... Read Full Review
Great selection of transparent pricing options, no hidden extras, no drawbacks, just a really cost effective way of selling a house!
Great selection of transparent pricing options, no hidden extras, no drawbacks, just a really cost effective way of selling a house!
Magdalena
By : 'Steven'
Branch : Dunstable, 1st Floor, Houghton Place, Arenson Way
Services : Sales( As a Vendor )
Sold price : £168000
Would you recommend ? : Yes
Postcode : NR18
We were initially concerned about the prospect of using an online agent. However, after comparing costs with local estate agents we decided to use Hatched. I have never regretted the decision. The viewings were all booked online with a well-managed system. Most impressive however was the ... Read Full Review
Very reasonable. We saved a considerable amount while receiving excellent customer service.
Very reasonable. We saved a considerable amount while receiving excellent customer service.
Ben
By : 'Jan'
Branch : Dunstable, 1st Floor, Houghton Place, Arenson Way
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU21
It took Hatched just an hour and a half to sell our house - that was the length of time set for an Open House and at the end of that short period we had three offers, one just below, one at, and one above the asking price. One reason for choosing an online agent was because we wanted to be on ... Read Full Review
Excellent
Excellent