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4.9/5, 96 Reviews
99% Recommended
100% sales valuation accuracy
98% sales fee satisfaction
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Ben
Ian
By : 'Great'
Services : Sales(As a Buyer)
Sold price : £447
Would you recommend ? : Yes
Postcode : RG45
I've recently moved to Crowthorne and found our property through Michael Hardy's in Crowthorne. The team we're a great help to my wife and I during the process and kept us updated from start to finish. Ian & Ben we're super efficient and always followed up on any queries raised . I'd have no hesiatation in recommending the Crowthorne Office and would certainly come back to Michael Hardy in the future !
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1. Michael Hardy Residential Estate Agents, a Member of The Property Ombudsman who is registered with the Property Ombudsman Redress Scheme, aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, a complaints procedure is in place. This provides for the matter to be dealt with internally by the office manager and in the event that this is not satisfactory then the Managing Director, thereafter if we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Principal, Senior Partner or Director at the address as below:
Office Manager
Michael Hardy & Company
9 Broad Street
Wokingham, Berkshire RG40 1AU
3. Your complaint should be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.
4. If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below.
Neal Mackenzie
Managing Director
Michael Hardy & Company
9 Broad Street
Wokingham, Berkshire RG40 1AU
5. In the event that the final review as detailed above still fails to satisfy your complaint, then you are at liberty to have the matter referred to the Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 6/14/2016, 7:57:20 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100% | 98.00% | £143,000 | £775,000 |
Michael Hardy
28 Dukes Ride, Crowthorne, Berkshire
RG45 6LT
01344 779999
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'Aaron'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG45
The worst and last experience with Michael Hardy. I unreservedly do not recommend this... Read Full Review
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Ben
By : 'Satisfied'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU47
Ben Biggs and his team gave a first class service when selling my property. My property was marketed to its full advantage, and I was kept fully informed throughout the process. This is a highly professional team and I would like to extend my thanks in particular to Daragh and... Read Full Review
Fees were what I expected and lower than some other local agents.
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Ian
By : 'Ben'
Services : Sales( As a Buyer )
Sold price : £340000
Would you recommend ? : Yes
Postcode : RG45
We purchased through Michael Hardy, Crowthorne. I rarely write reviews but they were brilliant. Ian Roach was our point of contact and provided a service that was second to none. He was always very friendly, positive, patient and helpful. Ian was forthcoming with his assistance and successfully... Read Full Review
We purchase through Michael Hardy so fees didn't apply.
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Ian
By : 'Crowthorne'
Services : Sales( As a Vendor )
Sold price : £630000
Would you recommend ? : Yes
Postcode : RG45
We had been letting our property through the Wokingham branch after moving to the US, when we decided to sell. We approached Michael Hardy to take care of the sale and they offered us a very competitive rate. Being 6000 miles away from where the sale was occurring it was critical to have an agent... Read Full Review
Very fair and competitive
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Ian
By : 'James'
Services : Sales( As a Vendor )
Sold price : £525000
Would you recommend ? : Yes
Postcode : RG45
Ian and the team were very helpful from the outset and offered a very good deal. The house was sold in no time (4 days) and after sale service was exceptional with calls returned instantly if not available straight away. Ian was very proactive in ensuring the sale was completed and was always... Read Full Review
Good for a high street agent.
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James
Ian
By : 'Simon'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU47
I would like to thank both James and Ian for all the hard work they put into securing a successful sale and purchase of our properties. We recently sold and bought through Michael Hardys and with James and Ian looking after both transactions, we always felt in safe hands. The valuation on our sale... Read Full Review
We found their fees to be very competitive and in line with other estate agents in the area.
We found their fees to be very competitive and in line with other estate agents in the area.
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Ian
By : 'Andy'
Services : Sales( As a Buyer )
Sold price : £502000
Would you recommend ? : Yes
Postcode : RG45
Communication was clear throughout the transaction, returned calls when asked to and generally very easy to deal with. Went the extra mile in photographing aspects of the property in relation to sort out the chatels list and post... Read Full Review
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James
Ben
By : 'Charlie'
Services : Sales( As a Vendor )
Sold price : £280
Would you recommend ? : Yes
Postcode : RG12
For both the sale of my flat and purchase of new house, both Ben and James could not do enough to help! Ben kicked off the process before moving off and it was an absolute seamless handover to James. Whenever you called the Michael Hardy office everyone in office knew of background and did their... Read Full Review
Fees were slightly higher than others but worth every penny!!
Fees were slightly higher than others but worth every penny!!
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Ian
By : 'Edward'
Services : Sales( As a Vendor )
Sold price : £593000
Would you recommend ? : Yes
Postcode : RG45
Ian Roach was totally on his game. The whole sale was handled very professionally we were kept fully informed of what was going on and the offers we had. Ian is a very likable person and was straight and honest on all our... Read Full Review
Ok
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Ian
Ben
By : 'Christina'
Services : Sales( As a Vendor )
Sold price : £329950
Would you recommend ? : Yes
Postcode : RG45
Sold my house super quickly and smoothly. Cant recommend highly enough. Staff were happy to answer queries and spoon feed me through the process. It was a pleasure to deal with them all... Read Full Review
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Ben
Ian
By : 'Great'
Services : Sales( As a Buyer )
Sold price : £447
Would you recommend ? : Yes
Postcode : RG45
I've recently moved to Crowthorne and found our property through Michael Hardy's in Crowthorne. The team we're a great help to my wife and I during the process and kept us updated from start to finish. Ian & Ben we're super efficient and always followed up on any queries raised . I'd have no ... Read Full Review
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Ian
Ben
By : 'Sally'
Services : Sales( As a Vendor )
Sold price : £485000
Would you recommend ? : Yes
Postcode : RG45
Michael Hardy were excellent. They offered a friendly, professional and cost competitive service. They achieved a good price within a sensible time. The sale wasn't without it's complications as we had a long chain and probate to manage and they dealt very sensitively with all parties to ensure... Read Full Review
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Ian
Ben
By : 'Mary'
Services : Sales( As a Vendor )
Sold price : £317500
Would you recommend ? : Yes
Postcode : RG45
By chance I met Tracey on the street about a year ago and because of her and her warm personality I chose Michael Hardy for the sale of my property. I believe they did a very good job for me, and throughout the whole process I had dealings with Ian, Ben, Tracey and Jane, and I found all of them to ... Read Full Review
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Ian
Ben
By : 'edge'
Services : Sales( As a Vendor )
Sold price : £560000
Would you recommend ? : Yes
Postcode : RG45
Excellent communication throughout selling process via e-mail and telephone. Acted in our (sellers) best interests, and this produced an early completion date. In one instance (dead squirrel found in house) went beyond the expected service by removal of animal. All (4) members of the team were... Read Full Review
slightly less than competitors.
slightly less than competitors.
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Ian
Ben
By : 'Sally'
Services : Sales( As a Buyer )
Sold price : £295000
Would you recommend ? : Yes
Postcode : RG45
The guys at Michael Hardy took time to understand exactly what I was looking for, and alerted me about this house as soon as it became available. They didn't bombard me with information on other, inappropriate, properties (unlike some less scrupulous agents in the area). They were very efficient... Read Full Review
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Ian
Ben
By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £295000
Would you recommend ? : Yes
Postcode : RG45
The team at Michael Hardy, crowthrone offered an outstanding service from start to completion. They were very professional at every level and always more than willing to help. Our expectations were far exceeded and I would highly recommend them to anyone looking for a stress free sale of property. ... Read Full Review
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Ben
Ian
By : 'Graeme'
Services : Sales( As a Buyer )
Sold price : £445000
Would you recommend ? : Yes
Postcode : RG45
I've been looking for a property in Crowthorne for more than 3 years. In that time Ben and Ian have always been friendly, helpful (and endlessley patient) with me. Unlike some other agents, they document what they say, do what they say, attend all viewings and following up meaningfully. Unlike... Read Full Review
I bought - so it cost me nothing expect my time - Ben and Ian were excellent and never wasted my time.
I bought - so it cost me nothing expect my time - Ben and Ian were excellent and never wasted my time.
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Ben
Ian
By : 'Richard'
Services : Sales( As a Vendor )
Sold price : £463000
Would you recommend ? : Yes
Postcode : RG42
The whole team at Michael Hardy were great from start to end. They put together a really strong brochure for the house, did a great job of handling the viewings, and making the process easy. They really came into their own once we had a buyer - they moved the sale through quickly, and managed the... Read Full Review
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Ian
Ben
By : 'Happy'
Services : Sales( As a Buyer )
Sold price : £258000
Would you recommend ? : Yes
Postcode : RG45
My wife and I have recently moved into our wonderful new home in Crowthorne. We were expecting it to be a stressful process but the outstanding service we received from Michael Hardy kept this to a minimum. They were friendly, professional and patient throughout the entire process. Arranging... Read Full Review
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Ben
Ian
By : 'Si'
Services : Sales( As a Buyer )
Sold price : £358
Would you recommend ? : Yes
Postcode : RG45
We have just purchased a house using Michael Hardy in Crowthorne and the service we received was excellent. We dealt mainly with Ben and Ian who were very supportive throughout the process and very responsive to any queries. They were very good at monitoring the progress of the sale, keeping in... Read Full Review
