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4.3/5, 7 Reviews
86% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
86% sales fee satisfaction
86% letting fee satisfaction
By : 'RM'
Services : Letting(As a Owner)
Rent PCM : £575
Would you recommend ? : No
Postcode : OL4
My property was managed by the lettings office in Springhead for 18 months. The service and response levels of the team were poor and the team didn't respond in a timely manner to the tenant either. When I emailed to say I was ending my agreement as a result of the poor service they insisted on the full 3 months despite the fact they were in my opinion breach of their contract. They only considered me to have officially terminated once I had re-confirmed in writing a second time that I was ending the agreement with them. It's a month since the agreement ended and I'm still chasing for the 3rd time for the inspection reports under their management and the Gas certificate for the property to be sent to me. Terrible service. The only reason they get 2 is that on the sales side of the business they offer a decent service. Don't use these guys for lettings, they do nothing for you.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 86% | £0 | £0 |
Lettings | 100% | 86% | £395 | £650 |
Ryder & Dutton
84 Oldham Road, Oldham, Greater Manchester
OL4 5SN
0161 626 6800
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 3/23/2022, 8:23:16 AM by allAgents
By : 'RM'
Services : Letting( As a Owner )
Rent PCM : £575
Would you recommend ? : No
Postcode : OL4
My property was managed by the lettings office in Springhead for 18 months. The service and response levels of the team were poor and the team didn't respond in a timely manner to the tenant either. When I emailed to say I was ending my agreement as a result of the poor service they insisted on the ... Read Full Review
By : 'John'
Services : Letting( As a Owner )
Rent PCM : £400
Would you recommend ? : Yes
Postcode : M24
Very efficient and businesslike. Enjoyed dealing with... Read Full Review
Fair
Fair
By : 'Larry'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : M24
Lisa has been a big help to me and my family, and we are sorry to see her go... Read Full Review
Katherine
By : 'Helen'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : OL8
Katherine came to our house for signing of Tenancy Agreement and a Deposit Information Cert. Katherine was very polite, efficient and very helpful. We pointed out a minor problem we have and she promised she will report it for us. Overall a very good... Read Full Review
By : 'Anne'
Services : Letting( As a Owner )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : OL2
Helen that went on maternity leave was very helpful and then Katherine took over her cases which must have been difficult and she had handled any problems we have had with efficiency and I like the fact that with your staff they ring you bac k as soon as they can and communicate with you in a... Read Full Review
By : 'Buckley'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : OL2
My dealings with Steph has been fantastic, she has come across very helpful and polite. If I have any questions she has always be more than happy to help and replies promptly to any of my email queries. I have no hesitation in recommending Ryder & Dutton and you have Steph to thank for... Read Full Review
By : 'John'
Services : Letting( As a Owner )
Rent PCM : £395
Would you recommend ? : Yes
Postcode : OL3
I have been struggling to obtain the rent on time from my tenant for the past 6 months, Stephanie has always been pro-active in chasing the tenant and has now managed to resolve this problem by agreeing a payment schedule for the back rent and in changing the rental due date. I have been very... Read Full Review