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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
3.8/5, 28 Reviews
71% Recommended
100% sales valuation accuracy
80% letting valuation accuracy
89% sales fee satisfaction
79% letting fee satisfaction
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David
By : 'Mandy'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : CM2
I found David to be very helpful in my deposit process. It took quite a while from beginning to end but I was kept regularly updated and never felt like my questions were being ignored.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'Akhil'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM2
I had a fantastic experience with Williams H Brown in Chelmsford! They were incredibly helpful and attentive, guiding us to find the perfect flat that met all our needs. Their local knowledge and dedication made the process smooth and enjoyable. Highly recommend their services! Thank... Read Full Review
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By : 'AHMET'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM1
Great service, which continuesly improving even after renting the flat! Thank you very much for the support, especially to Mr. Syed and whole... Read Full Review
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Ashley
By : 'CW'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CM2
Brilliant start to finish. Staff in particular Ashley Whitaker were professional, polite, helpful and very well organised. Very impressed with the service I... Read Full Review
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Rob
By : 'Nemtanu'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : IG7
this is the second time I have called on the help of Rob Jones our Mortgage star! thank you very much for everything, as I said you are the... Read Full Review
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Agathe
Ashley
By : 'Kessy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM1
Agathe and Ashley both deserve a five star rating. Both staff made the renting experience excellent for me. Best service I ever had…. Thank you... Read Full Review
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Agathe
Ashley
By : 'Jacky'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CM2
Agathe and Ashley are fabulous agents. They are very professional and helped me a lot in the letting process. I am very happy with their great... Read Full Review
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Ashley
By : 'SARA'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : CM1
Our agent Ashley Whitaker was very helpful and professional. He was fast in finding a tenant and generally we have been happy with his service so... Read Full Review
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Agathe
Agathe
By : 'pooja'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM1
Agathe and Ashley have been wonderful agents They both have helped us a lot throughout the letting process, guiding us with the documents, procedures Would like to let property again with William H... Read Full Review
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By : 'Daizy'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : CM2
Failed to cancel a viewing on a property that was already let. Firstly, they made a mistake with viewing times and failed to contact me about that, so when I called wondering why i was waiting they rescheduled and had me wait around for an hour for me to then call and chase up where they were... Read Full Review
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By : 'Ng'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : No
Postcode : CM1
Absolute incompetence, disgraceful behaviour, lies, property never looked after, no clue what is going on, never checked on property they are managing Started managing our property in August 2014, we would need at least £20000 to fix damage. The estate agent don't even know to what extent... Read Full Review
Within what is available elsewhere
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By : 'Samantha'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CM1
The William h brown Chelmsford team absolutely amazing from day one looking for properties to taking me step by step through the process to the end result, I've purchased my first home. Sarah Barnard & Tom Hutton brilliant, friendly, supportive & kept me in the loop all the way. They... Read Full Review
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David
By : 'ASFC'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM2
David was very helpful and apologetic about problems I encountered at the property and managed to resolve the issue very quickly. I appreciated the fact that he kept me in the loop with his progress in sorting the problem including following up to check that I had received everything that was... Read Full Review
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David
By : 'Mandy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM2
I found David to be very helpful in my deposit process. It took quite a while from beginning to end but I was kept regularly updated and never felt like my questions were being... Read Full Review
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David
By : 'Neeraj'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : CM2
David Senior handled my refund of the deposit and refund of the access rent I paid. He is highly professional and very pleasant personality. He handled my case with full responsibility and smoothly. He was very easy to approach and discuss over the phone and through the emails. Overall my... Read Full Review
I was in fixed term contract of 12 months but I needed to move out of the property earlier so William H Brown found the new tenant and I stayed in the property till the new tenant moved in. In this process I vacated the property after 10 and half months stay but I had to pay full reletting fee to the agent due to break in the fixed term contract. I felt that paying full reletting fee by me was incorrect as reletting fee should have been proportionated between tenant and owner depending upon the length of the stay as Owner have not lost a rent for a single day. Even I have offered to pay 50% reletting fee but agent did not accept my request to look into this matter. If they would have not found the tenant then I would have vacated the property just after 1 and half more month and owner would have to pay the full reletting fee as well as there would have been a possibility that new tenant would have not moved in so I felt that an undue advantage was taken of the situation. I can't comment about the letting fee paid by me at the beginning of the tenancy whether it was good or bad as I have not compared it with any other agent's fee but I always feel that the letting fee is high.
I was in fixed term contract of 12 months but I needed to move out of the property earlier so William H Brown found the new tenant and I stayed in the property till the new tenant moved in. In this process I vacated the property after 10 and half months stay but I had to pay full reletting fee to the agent due to break in the fixed term contract. I felt that paying full reletting fee by me was incorrect as reletting fee should have been proportionated between tenant and owner depending upon the length of the stay as Owner have not lost a rent for a single day. Even I have offered to pay 50% reletting fee but agent did not accept my request to look into this matter. If they would have not found the tenant then I would have vacated the property just after 1 and half more month and owner would have to pay the full reletting fee as well as there would have been a possibility that new tenant would have not moved in so I felt that an undue advantage was taken of the situation. I can't comment about the letting fee paid by me at the beginning of the tenancy whether it was good or bad as I have not compared it with any other agent's fee but I always feel that the letting fee is high.
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Marianne
Lauren
By : 'Mark'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CM1
Both Lauren and Marianne are a pleasure to deal with. Very professional and helpful any time I've spoken with them both. Lauren took over from James who was also pretty good, but taking over is never easy and she managed to do it seamlessly and is actually doing a better job (although James was... Read Full Review
Standard
Standard
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Jack
By : 'Chris'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CM14
Jack came out to see me at my home. He told me to not jump at the first offer and in fact launch my property with an open house. This resulted in me getting over the asking... Read Full Review
I got more than my asking price, so the fee was worth while.
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Alex
By : 'Janet'
Services : Sales( As a Vendor )
Sold price : £175000
Would you recommend ? : Yes
Postcode : CM2
I had an excellent experience when recently selling my property. Every member of staff I spoke with was friendly, knowledgeable and helpful. I received weekly updates throughout the process and sound advice. I would recommend this estate agent to... Read Full Review
Fees were discussed and explained in advance.
Fees were discussed and explained in advance.
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Matthew
Marianne
By : 'Adam'
Services : Letting( As a Owner )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : CM2
Would like to say a massive thank you to Matthew and Marianne in the Chelmsford branch for helping me find tenants for my flat. After having nightmare tenants from a previous agent I was a bit concerned in letting my flat again, the team made me feel at ease with being professional and guiding me... Read Full Review
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By : 'Jal'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : CM1
As I have just recently decided to move out with my girlfriend in to our first place together and was unsure of the process involved. I walked in to a few of the agents including William H Brown. Once I was in branch the member of staff I dealt with explained all of the process and guided me... Read Full Review
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Jack
Alex
By : 'Sheila'
Services : Sales( As a Vendor )
Sold price : £348000
Would you recommend ? : Yes
Postcode : CM1
I couldn't fault the service I have received. The 2 staff I dealt with were polite, extreemly helpful and I felt they were very knowledgeable. They took the time and trouble to help me find the right property and they were not pushey as some Agents are. My sale is going through very smoothly with... Read Full Review
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 89% | £145,000 | £348,000 |
| Lettings | 80% | 79% | £850 | £1,400 |
William H Brown
12\/12a Duke Street, Chelmsford, Essex
CM1 1HL
01245 262266
