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The UK's Largest Customer Review Website for the Property Industry
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4.7/5, 64 Reviews
94% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
84% letting fee satisfaction
Spencer
By : 'From'
Services : Letting(As a Owner)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : E18
I've just transitioned over to Spencer Munson and found the transition to be very smooth. When doing my diligence on agents, Spencer was able to answer my questions thoroughly and honestly and gave me comfort that my property would be in good hands. I look forward to a long term mututally beneficial relationship.
Competitive fees.
Competitive fees.
No procedure set.
Last updated at 11/1/2017, 8:58:52 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 100% | £148,000 | £600,000 |
Lettings | 100% | 84% | £650 | £2,300 |
Spencer Munson Property Services
41 High Road, South Woodford, London
E18 2QP
020 8989 3331
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Spencer
Annie
Mr Spencer was warm and welcoming to us.Excellent customer service. The agency ensured we had a smooth transition into our new home. We are very thankful Spencer for his dedication and... Read Full Review
Fantastic team- I have never had the pleasure of being under the management of such a good organisation. The communication between the entire team and their contractors is really good. I have had to report issues with leaks and breaks in the home via FixFlo (online portal) and the come back from... Read Full Review
By : 'KM'
Services : Letting( As a Tenant )
Rent PCM : £1495
Would you recommend ? : Yes
Postcode : E18
I've rented a flat through Spencer Munson for the past 14 years. They have been very helpful and communicative. Would definitely... Read Full Review
Annie
By : 'Tony'
Services : Letting( As a Owner )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : IG8
I have been using Spencer Munson for a number of years and have found them very professional. Spencer and his team have been particularly helpful and efficient recently when I have had some issues with my... Read Full Review
Spencer
By : 'sophie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : IG8
My wife and I are both very impressed with, and appreciative of, the service levels demonstrated by Spencer Munson's sales & lettings team. The lettings team managed our rental property for 7 years while we were overseas. Their sales team (led by Mark Deudney) then sold the property for... Read Full Review
By : 'Daniel'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1075
Would you recommend ? : No
Postcode : IG1
me and my girlfriend we tried to rent a 1 bed flat from this company, we`ve seen the property, we were pleased of what we have seen and, as the agent, Elliot, has told us, we've sent an email stating that we want to rent that flat, but, Elliot has decided to tell us after 2 days that the flat ... Read Full Review
Spencer
By : 'Philip'
Services : Letting( As a Owner )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : E18
To date we have been using Spencer Munsons for over 14 years as our lettings management company for our London apartment. During this time we have had only one short void period due to the tenant having to return home (abroad) after a family crisis, which we used for arranging redecoration (through ... Read Full Review
Spencer
By : 'P'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E18
Dont use them! My partner and I are using them for over year and a half and had problems with our extractor fan in the bathroom since we entered the property. From the first month we asked them to repair it. nothing Has happened, we have been given only thousands of promises and no action from... Read Full Review
By : 'Nida'
Services : Letting( As a Tenant )
Rent PCM : £1495
Would you recommend ? : No
Postcode : E18
Renting with Spencer Munson was a frustrating experience from beginning to end. 1. When we first put a holding deposit to rent our flat we were told we had to get dozens of documents together, including mortgage statements from parents and a contract from a future job, all in the space of 5... Read Full Review
Spencer
By : 'Julie'
Services : Sales( As a Vendor )
Sold price : £425000
Would you recommend ? : Yes
Postcode : E18
I have had a relationship with Spencer Munson for the past 12 years. We bought our flat in London and we live in the Midlands. Of course this quite a distance and Spencer has supported us throughout the years. We bought our flat to rent out and went to see it once when we purchased it 12 years ago. ... Read Full Review
By : 'Anurag'
Services : Letting( As a Tenant )
Rent PCM : £1625
Would you recommend ? : No
Postcode : E18
Appalling customer service and they don't really care for tenants once you have rented the property from them. Dishwasher at the property broken for 3 weeks and nothing is happening even after repeated complaints. Also had power issues in the property and we have been without power at home but ... Read Full Review
Anni
By : 'Katrina'
Services : Letting( As a Tenant )
Rent PCM : £1395
Would you recommend ? : Yes
Postcode : IG10
I have found the service to be excellent by Anni and she has been professional and has answered any queries in a timely manner. I would recommend Anni to... Read Full Review
By : 'Salwa'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E18
Annie's support throughout had been exceptional to say the least. She helped us in a situation that no other state agent were able to demonstrate. From the very first call to the very last moment of picking up the keys her professionalism and genuine desire to see the process was completed was next ... Read Full Review
By : 'Tom'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E18
Had the pleasure of dealing with these two at Spencer Munson when I was looking for a new place. I have to mention Lauren too, she was very helpful on the viewings and every question I asked was answered. Annie made the paperwork easier to manage and understand. Maxine is extremely helpful and I... Read Full Review
The fee's are reasonable
By : 'AIB'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E11
It was pleasure dealing with Annie , very helpful. Rented a property from S & M ,overall experience could have been more friendly and less stressful but Annie was very helpful... Read Full Review
By : 'Mike'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : E4
We are well and fully satisfied with the service we from this agent. Especially from Maxine and Annie who facilitated us with the whole process. They were are professional and friendly to us right from viewing to moving in and quick in responding to resolve issues like repairs. I cannot fault... Read Full Review
We had no issues with that
We had no issues with that
By : 'Fred'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : IG8
Everything was done quickly, politely and efficiently. There was a problem with the referencing company and they were very good at being mediators and sorting it out as soon as... Read Full Review
I am never a fan of agency fees and I always feel they are too high but that is not Spencer Munson's fault.
I am never a fan of agency fees and I always feel they are too high but that is not Spencer Munson's fault.
By : 'Belinda'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : E11
I received the best service from these letting agents. All my questions were answered with respect. I was directed to other companies related to my tenancy as... Read Full Review
Fees were acceptable.
Fees were acceptable.
By : 'David'
Services : Letting( As a Owner )
Sold price : £148000
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : E18
In the 6 years that I have been with Spencer Munson as a Landlord I have found their service to be simply excellent! Emails and telephone calls are prompt, issues are dealt with quickly and efficiently and the management service beyond expectations. Maxine and Danielle are my go-to people at... Read Full Review
Fees are in line with current rates.
Fees are in line with current rates.
Spencer
By : 'From'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : E18
I've just transitioned over to Spencer Munson and found the transition to be very smooth. When doing my diligence on agents, Spencer was able to answer my questions thoroughly and honestly and gave me comfort that my property would be in good hands. I look forward to a long term mututally... Read Full Review
Competitive fees.
Competitive fees.