RMA Properties Ltd

It has been an interesting year for us tenants, we had a variety of issues stemming from an inadequate landlord. However, the staff at RMA helped us to find solutions that were suitable to the context and benefitted most parties involved. We'd like to personally thank Ashley Bolton, HMO ... Read Full Review

Very professional service many thanks for all your help especially Hassan. Was looking after me and made sure I got what I ... Read Full Review

Very professional service they were very helpful especially Hassan they made sure I got what I needed and was very ... Read Full Review

We definitely enjoyed living in a property managed by RMA. They were always helpful and quick in providing assistance for the few maintenance issues that arose. The property itself was great and we had no unpleasant surprises. The process of signing and renewing the lease as well as handing over to ... Read Full Review

I would give this agency zero stars if possible. Very very poor service. In a house with multiple issues that were never addressed and then they attempted to steal the deposit with completely illegitimate claims. Beware. I would recommend taking an itinerary of the house you move into because it ... Read Full Review

Cowley - Oxford I would give ZERO stars if possible. Worst letting agency I have ever experienced. They never replied to our emails, we moved into a furnished house where half of the furniture was broken and it took more than 2 months for them to get it fixed. Now that we moved out, they ... Read Full Review

We've had a really good experience with RMA properties with quick problem solving and a really good communication during our 2 years with them, they've always been friendly but professional and they've been able to solve any kind of situation that we could have found in our ... Read Full Review

RMA customer service is shocking. Throughout the tenancy they were negligent - not responding to maintenance issues. Leaving rubbish in the garden from previous tenants for six months and taking two weeks to replace a mouldy mattress at the start of the tenancy that was not fit to sleep on. ... Read Full Review

I recently checkout of a property managed by RMA properties on Cowley, and I had a really good experience with Lauren; that's why I feel the need to write her a review. Lauren managed my flat and was always very nice and helpful. Of course, it's not always easy when some things needed ... Read Full Review

From the start RMA have been more than disappointing. Their organisation is actually disgusting. When trying to confirm our tenancy initially, our private and confidential documents (photocopies of passports and bank letters) were lost for multiple tenants on 3 occasions by RMA. This is ... Read Full Review

The only reason to do business with this company is because they have a market monopoly on private rentals in certain areas in Oxford. Unfortunately, the office is highly disorganised, slow to react to repair/maintenance problems and mismanaged. At nearly every stage of my experience with them they ... Read Full Review

Overall, I have a very positive experience RMA, especially Fiona was very nice and helpful with the property viewing and the application process. I had many questions, and she gladly helped explaining all the process to me. Reyanda and everyone at the office were also very nice to help me with the ... Read Full Review

Reyanda has been great so far. Very organised, replies to emails straight away and is very pleasant to deal with. The entire process of beginning to rent was done very quickly and efficiently. I can't yet comment on how they manage the property or whether they return the deposit as that is ... Read Full Review

I own a flat next door to one of RMA's properties. I asked them to fix some of the (fence) damage caused by storm Doris, they did it diligently! great customer service! Can't imagine how amazing they must be with their actual tenants. Well done ... Read Full Review

Barney and Fiona have helped me find my ideal flat in Oxford very quickly. From the start they have listened to exactly what I wanted and suggested only properties that fit my criteria. Fiona also stayed in the office late to allow me to make the booking. I'm very grateful to them both. (NB I ... Read Full Review

Dani was very easy to deal with and very professional. She did a fantastic job at dealing with any issues I had, was very caring about me and seems to care greatly about her job and the company she works ... Read Full Review

I have been using this agency for many years now and their professionalism, efficiency and extraordinary efforts made to ensure tenants' needs are met at the highest possible standard never fails to impress me! When they say they'll get something done, they ALWAYS deliver as promised! I admire ... Read Full Review

Rma has been amazing through out in helping us with any issues that we came across with the house and Reyanda especially made everything quick, easy and peaceful! Many many thanks again to ... Read Full Review

Money taken from our deposit not fully justified. No mention of the issue that our flat was EXTREMELY noisy at night as it's on top of a bar, making it difficult to sleep at night. Guess why? The bar owner is the ... Read Full Review

Absolutely rubbish letting firm with no regard for the tenant - purely work for the interest of the landlord. Only ever contacted us to set up loss of our deposit which was unjustified and ongoing. Emailed them over 5 times about fixing items and they never delivered. Would avoid if you are a ... Read Full Review