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2.8/5, 37 Reviews
49% Recommended
71% sales valuation accuracy
50% letting valuation accuracy
86% sales fee satisfaction
56% letting fee satisfaction
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By : 'Tikiterry'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : NW6
How on earth is this estate agent still in business?? Their marketing is awful, the emails they send to those unfortunate enough to sign up with them are from the 1980's. None of the links work, the descriptions are written by a 3 year old and they pay no attention whatsoever as to one's requirements. Those stupid enough to sign up with them to sell their property (good luck!) deserve all they get.
Anything above £1.99 all-in would be too much
By : Jonathan
Apr 8, 2018I would absolutely agree with the above. It's a bit harshly written, but overall true. It does take some effort for them to be this bad!!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 71% | 86% | £475,000 | £590,000 |
| Lettings | 50% | 56.00000000000001% | £500 | £3,500 |
Olivers Estate Agents
189 Kentish Town Road, London, Greater London
NW5 2JU
020 7284 1222
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Paul
Stephen
By : 'Richard'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NW1
When I approached Olivers, I had had my property with a rival estate agent for over two months without an offer. Although I then reduced the price before putting it on sale with Olivers, I consider it was the wider exposure it got with Olivers that eventually found a buyer who eventually bought the ... Read Full Review
Slightly higher than I expected to pay
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By : 'R.'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW5
The last year renting from Oliver's Town has been by far the worst experience I have had from estate agents. After paying extortionate agency fees, we have been repeatedly disappointed with rude staff, ignoring of our emails, ignoring of our problems with the property, arrogance and... Read Full Review
Incredibly expensive for the poor service offered.
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Stephen
Oliver
By : 'Satisfied'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NW5
Stephen came to view with Oliver McHugh - who sold the property to us 29 years ago! They advised a higher asking price than another well known agency, at a half a per cent less commission. We had 2 acceptable offers before the ink was dry on the Particulars. No fault of theirs it took a long... Read Full Review
See above. Of course not as cheap as online agents but personal service - and great result.
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Linda
By : 'Sara'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW5
We had a really good experience with Linda helping us through our renting process. She was always incredibly quick to reply and was honest and helpful. She did her best to negotiate whatever requirements we had as tenants. I would highly recommend her to anyone looking to get a new home. I... Read Full Review
Good!
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By : 'Mike'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NW5
I already knew that Oliverstown is a long established agency and that Oliver is an acknowledged local property expert.I was impressed with the catalogue presentation, and the viewing reports from Stephen and Paul. I followed the advice given by Stephen and Oliver when negotiations with my buyer... Read Full Review
Fees were fine..on a par with their competitors
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Mina
By : 'JeremyB'
Services : Letting( As a Tenant )
Rent PCM : £3500
Would you recommend ? : Yes
Postcode : NW5
Mina did a great job showing us around properties to rent in NW5. She was well-informed, prompt and helped us conclude the transaction within days. Many... Read Full Review
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Ersin
By : 'Parham'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW3
Ersin did a superb job in managing the sale of our flat from start to finish. He is extremely personable and was excellent at liaising with all involved in the chain. He comes highly... Read Full Review
Ersin's fees were very competitive and reasonable.
By : Ersin Mehmet
Jul 31, 2017Thank you for your kind feedback, it was a pleasure acting for you both in your sale and purchase. Ersin...
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By : 'Tikiterry'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NW6
How on earth is this estate agent still in business?? Their marketing is awful, the emails they send to those unfortunate enough to sign up with them are from the 1980's. None of the links work, the descriptions are written by a 3 year old and they pay no attention whatsoever as to one's... Read Full Review
Anything above £1.99 all-in would be too much
By : Jonathan
Apr 8, 2018I would absolutely agree with the above. It's a bit harshly written, but overall true. It does take some effort for them to be this...
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Charles
By : 'Jacqueline'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NW5
Charles Haward sold my flat for me, and l was really impressed with the service l received. Charles was really professional, he kept me informed of how things were going all the way through, l wish all estate agents were like him, he is great!! Thank you... Read Full Review
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Charles
By : 'Laurie'
Services : Sales( As a Vendor )
Sold price : £475000
Would you recommend ? : Yes
Postcode : N19
Efficient, friendly and helpful service. Always available to talk to throughout the whole process. They sold my property without any problems and for a good price. The best estate agent for sales in Kentish Town / Tufnell Park as they are extremely knowledgeable about the... Read Full Review
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By : 'Navina'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NW5
Selling a home is quite a stressful process. Everyone at Oliver's were really helpful, dealing with professional management of the actual process of sale right through to supporting us when we were worried. Thanks for helping us get through... Read Full Review
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By : 'Nikki'
Services : Letting( As a Owner )
Would you recommend ? : No
Donnella was really great. A very good sales person and always on hand to speak too. She has done an excellent job on behalf of... Read Full Review
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Jenna
By : 'Regents'
Services : Letting( As a Owner )
Sold price : £590000
Would you recommend ? : Yes
Postcode : NW1
Jenna has been very helpful and always available to discuss issues throughout the process of this sale. We have now happily completed and fingers crossed for a smooth... Read Full Review
Valued a little too high for the market and hand to reduce, but better to be optimistic than undervalue I'm sure.
Valued a little too high for the market and hand to reduce, but better to be optimistic than undervalue I'm sure.
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Jenna
By : 'Brandon'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NW1
From start to finish I was dealt with in a very professional and proficient manner by Jenna. She managed to make the process run smoothly and dealt with any queries... Read Full Review
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Akikur
luciana
By : 'KISHOR'
Services : Letting( As a Tenant )
Rent PCM : £1603
Would you recommend ? : Yes
Postcode : NW5
VERY EFFICIENT IN FINDING A SUITABLE PROPERTY AND EASY PROCESS TO FINISH THANKS TO THEM. EVEN GOT THE LANDLORD TO AGREE TO REDECORATE / RE-PAINT THE... Read Full Review
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Jane
By : 'Jacqueline'
Services : Letting( As a Owner )
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : NW1
l have been renting my properties through Oliver's for a number of years, l like the fact that they are a small locally owned business, and get to know their clients. Oliver's have always achieved great rents for me, and found excellent tenants, which gives me peace of mind as l live abroad. As l ... Read Full Review
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Oliver
Daniel
By : 'Ms'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : No
Postcode : NW5
I dealt with a number of staff whilst a tenant with Oliverstown. On a couple of occasions I spoke with Oliver McHugh, he was rude, arrogant, and completely unconcerned. Daniel Thomas was property manager when I first moved in and our heating broke. He was unreliable, untrustworthy and also... Read Full Review
They should have sent qualified workmen to assess the problem straight away, and to fix the heating promptly. They should have paid for us to stay in a hotel while the work was carried out, and they should compensate us for the costs we incurred. They should have apologised instead of resorting to being rude. They still should changes the locks, as a security measure, and make sure they do not loose the keys- and if they do, then they should change the locks again. They be respectful to their tenants as human beings with rights, who are paying for a service.
By : Jacqueline
Jul 25, 2016Charles Haward sold my flat for me, and l was really impressed with the service l received. Charles was really professional, he kept me informed of how things were going all the way through, l wish...
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Oliver
Paul
By : 'Unhappy'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : NW5
This company is atrocious and unprofessional. I was never able to get hold of Paul Brooke and never dealt with one... Read Full Review
Be more professional and treat customers well.
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By : 'SNP'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : NW5
Oliver's asked me to move quickly on a rental flat as there was another viewing. They recommended what my offer should be then they said the landlord won't accept the offer so I upped the offer which was accepted. I paid a deposit to complete the contract. After I had organised the move Oliver's... Read Full Review
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Oliver
By : 'Upset'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW5
We are ending our tenancy in a property managed by Olivers. Since giving notice they have been calling us to arrange viewings giving us only 30mins to an hours notice. When we have agreed to a viewing, I have come home to find that they haven't locked the front door, and the other evening was... Read Full Review
