My Lets

Probably one of the most unreasonable estate agents I know. I have had a leak in my room for the past 4 months and it gets really bad when it rains as water uncontrollably comes into the room. As a collective, me and my housemates have reported the problem numerous times, but alas, there has been ... Read Full Review

Paige has been excellent in aiding me throughout the move-in process and has made it clear that she can always be relied upon should I have any questions or issues. She has been helpful and professional, and I would highly recommend her in ... Read Full Review

Paige followed us all the way thru our tenancy in shoreham and she has always been very friendly and helpful for anything we needed. The best agent we had until now. My lets, compared to other letting agency, is very organised and professional. Thank you very much Valentina and ... Read Full Review

Jodie was both professional and friendly. She gave me excellent advice throughout, marketed the property effectively and found a selection of possible tenants. She kept me informed at all times and answered any questions ... Read Full Review

I've rented and owned for 30+ years. In all the renting experiences I have had, I have not had anyone as reliable, practical, attentive to detail and flexible as Paige. I'd love to balance this with something that I was unhappy about - but I can't. I'd recommend her without ... Read Full Review

Highly recommend MyLets. I was little nervous as the office is in Hove yet our property in Kemptown yet Jodie rented the property within just 3 days. Jodie has been terrific to deal with, she went above and beyond my expectations to help organise the flat and get it ready for a new rental. Really ... Read Full Review

Paige has been both efficient, reliable and patient over the last two and a half years in both arranging tenants and organising repairs and maintenance with my flat. Also in responding to my concerns . I have appreciated her help and ... Read Full Review

Kirsten was always very professional in all her dealings. Statements were prompt and accurate and any issues with the property were accompanied with potential solutions; just what I needed. I also dealt with Ms. J Collins and she was red hot helping solve any ... Read Full Review

Paige was very responsive and efficient throughout the initial inquiry and referencing process. She was very patient and ensured we were happy with the information ... Read Full Review

Emma was such a pleasure to deal with throughout. Always helpful and responded quickly when there was a minor issue with the property. Always smiling when you go into the office and her customer service was 10/10. An asset to your ... Read Full Review

I have rented from My Lets for the previous year and have always found them helpful and professional. Throughout my tenancy they were always quick to respond and help out when problems arose. Having just moved out recently, My Lets continued to be helpful and explained the check out and ... Read Full Review

Jodie has been managing my property since the start of 2017 and I have been very impressed by the level of service provided by MyLets generally. Jodie has responded to all of my enquiries swiftly and helpfully. When my previous tenants departed, she found new tenants quickly and dealt with the ... Read Full Review

Jodie has been managing the rental of my flat in Brighton for more than a year. She is extremely professional in every way. Her communication is clear, direct and honest. Jodie responds quickly and I feel I can trust her ... Read Full Review

My experience with My Lets has been very pleasant. I was a tenant with them for 3 years and all communications with the staff at My Lets has been very professional and helpful. I would definitely recommend them and would use them again. Polite and friendly staff who have good knowledge of the ... Read Full Review

Very helpful and efficient. Could not have asked for a better agent to help me move from London to Brighton. Many thanks to Jodie and the ... Read Full Review

Jodie was very professional, quick and accommodating. I was mostly in contact with her through email, and there was no problems at all. Also - I love my new ... Read Full Review

Absolutely awful. Avoid this agency!!!! On moving into our property there were an unacceptable number of things wrong with the property - smashed windows, door knobs missing, it hadn't been cleaned properly, debris in the garden, hob not working. 3 weeks in and we get a leak from the upstairs ... Read Full Review

AWFUL AVOID - withhold deposits, don't know how to register dwellings correctly with electricity companies. When highlighting issues, you receive mere lip service with no intention of fixing the problem. ... Read Full Review

Excellent agent who treats tennants like people. Very helpful. A rare find in estate agents! Agency is quick to repond with maintenance issues, overall the best estate agent I have dealt with as a ... Read Full Review

Rude, unhelpful and deceptive. Not only did they fail me as a longstanding tenant, but I discovered after leaving that they had also failed my landlord by trying to withhold from them money they'd kept from me. Typically difficult when it came to the return of the deposit which I had to claim ... Read Full Review