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2.3/5, 6 Reviews
50% Recommended
67% sales valuation accuracy
100% sales fee satisfaction
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Vanessa
Vanessa
By : 'Lost'
Services : Sales(As a Vendor)
Sold price : £458000
Would you recommend ? : Yes
Postcode : NR16
We have received a terrible service from Abbott's and I would never recommend them.... ever! They lied, marketed our property for 9 weeks without an EPC, I had to chase them for feedback, I repeatedly asked them to change our terrible and inadequate listing with no suscess. Key features were left out such as the fact we have no onward chain, outbuildings and a double garage. They told me to email the kind of thing I expected to see in a listing, then they copied it and pasted it on rightmove complete with spelling mistakes. We never got the colour brochures we paid upfront for, nor the video tour. When we did get an offer, it took them 4 days to respond to our buyers and 6 weeks to put up a sold sign. Despite the fact that they managed to erect 2 for sale signs. Our house was never reviewd even thou they promise to every 4 weeks and they were rude on the phone. We made a formal complaint which takes 3 weeks to get a response and even that was apologies and no explanations. When I queried her findings, I was told it was final and I could have no further comments and I could appeal her decision. I was basically told, that I was tied into a contract and there was nothing I could do about it even though they had broken terms in their own contract and not provided things that we had paid for. Basically they can do what they want and as a seller tied into a contract, there is nothing we can do about it, even when we have had error after error. It's terrible and the whole thing is flawed.
We haven't paid it as our sale fell through
No procedure set.
Last updated at 9/3/2018, 2:31:38 AM by allAgents
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| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 67% | 100.00% | £170,000 | £458,000 |
Abbotts Lettings
20 Exchange Street, Attleborough, Norfolk
NR17 2AB
01953 469279
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Lorraine
By : 'Joanna'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NR9
I used Lorraine to sell my property. She was also acting as the agent for the property I wanted to purchase. Lorraine has made this a really fluid transaction. She has been really supportive and has always responded promptly to any queries asked. Lorraine has always explained every part of the sale ... Read Full Review
Agents fees were OK. Obviously everyone would prefer not to pay them though :)
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By : 'John'
Services : Sales( As a Vendor )
Sold price : £325
Would you recommend ? : Yes
Postcode : NR17
First class service from the start, only took a couple of weeks to sell our property. Always kept up to date with. Slight hold up as we were in a chain, however all the staff got involved to make sure it happened. Thank you all at Abbotts they can make your dream... Read Full Review
Ok for service given
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Vanessa
Vanessa
By : 'Lost'
Services : Sales( As a Vendor )
Sold price : £458000
Would you recommend ? : Yes
Postcode : NR16
We have received a terrible service from Abbott's and I would never recommend them.... ever! They lied, marketed our property for 9 weeks without an EPC, I had to chase them for feedback, I repeatedly asked them to change our terrible and inadequate listing with no suscess. Key features were left... Read Full Review
We haven't paid it as our sale fell through
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By : 'Anna'
Services : Mortgages
Sold price : £170000
Would you recommend ? : No
Postcode : NR16
Sadly we were lied to and deceived by their mortgage consultant assisted by other branch members. Due to this we lost our house purchase and a large amount of money. We thought we could trust professional people but sadly could... Read Full Review
They should of just told the truth
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By : 'ex'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NR16
Be warned these guys play dirty, I bought a house through another agent but also Abbotts Attleborough also had this property advertised. Although we had offered and then STC staff at the branch kept calling the the vendor asking if people can come round to view. They did not take the house off... Read Full Review
not call vendors once they have sold through another agent real bad practise
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By : 'abbotts'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : IP25
Would never use these agent again. Went and placed an offer at full asking price (cash buyer) . Was told that I had to go and see their mortgage man prior to any offer being put forward to their client. I informed them my mortgage was already agreed and therefore I did not need to see their man. I... Read Full Review
By : fred
Apr 18, 2013We went to Abbotts. Much the same game but I have other properties and mortgages so they did not try it on too hard. They have a game where if you are a professional landlord you can pay about...