The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
Loading...
3.4/5, 9 Reviews
44% Recommended
33% letting valuation accuracy
40% letting fee satisfaction
By : 'The'
Services : Letting(As a Owner)
Would you recommend ? : No
Postcode : BS1
Good Evening. 3 out of 5 stars..... That's impressive! Well let me see if I can drag it down just a tad more which I will be only to happy to do. So as you've guessed it, you've p****d me off. So I own a flat and needed to find a new tenant. I decided I would post an add onto a website like any other half intelligent person would to see if I'd get any bites. Bites it did, before I new it I was getting requests for viewings coming out of my ears. Fantastic I thought! However getting all these calls all through the day was tiring and I decided to disable the number from this said site, after all I already had lots of viewings booked. There was however 1 number that was relentless though and it had a Colchester code. You guessed it, it was YOURS. You were cold calling me until I answered and after the 50th call I decided to answer it as at this time I still had no idea who could possibly be this keen to get in touch with me. So I pick up and a lovely girl called Emily was on the other end and she sounded like an angel. Her voice sounded like butter wouldn't melt. She offered me your FREE service. Now call me pessimistic but experience has taught me that nothing in life is free and the chances are you'd make my future tenants pay your fees which is obviously not what I want because I want all their money. Why would I share? Either way I politely explained that I was going to do it myself and this angel just huffed and hung up. How bloody rude. You call me and then in the blink of an eye you bugger off. I felt like somebody had just punched my mum. I was livid.... How damn rude..... Now I would have let this go but YOU RANG AGAIN!!! Think the guy was called Tom and he sounded even nicer. When I started to explain about the earlier call he didn't even let me finish before hanging up..... Right, well this time I felt like you had just punched my 6 month old nephew for being cute and then took pictures to show your friends. So here I am after you punched my mum and then my nephew in quick succession and I'm absolutely raging. My ex once told me that my worst feature is that I can be one annoying*. Well guess what you cold calling rude, self serving, numbers driven individuals. Your my flavour of the month and I plan on cold calling you until I get bored just to waste your time. I might even end my calls just like you do to show you how frustrating it is :-)
No Idea as I would never hire them
By : ross
Mar 9, 2018Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful day, Regards Ross
Last updated at 11/30/2, 12:00:00 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 33% | 40.00% | £675 | £950 |
haart
145 High Street, Colchester, Essex
CO1 1PG
01206 542288
By : 'Glory'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CO1
Haart letting having been amazing, they show up anytime you need them and always willing to help. Thank you Samantha Beyers for always helping out... Read Full Review
Victoria
By : 'Daphne'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CO2
I recently had the pleasure of working with Victoria Lambert to rent a new flat, and I couldn't be happier with the experience. From the very beginning, she made the process incredibly smooth and stress-free. Victoria is not only easy to understand but also brings a cheerful and positive... Read Full Review
By : 'Sarah'
Services : Sales( As a Vendor )
Sold price : £172000
Would you recommend ? : Yes
Postcode : CO1
I would like to thank Matthew Jaques for the he fantastic way that he negotiated the sale of my flat . He gave me good advice and kept me... Read Full Review
By : 'Annabel'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : CO2
We have just finished renting our property in Colchester. They are the absolute worst company we have worked with. The staff are rude and incompetent in all aspects of their job. They never responded to any of our queries in a timely manner and sometimes failed to respond at all. We have then been... Read Full Review
Victoria
By : 'Hannah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CO2
It is good to meet someone that loves doing their job and always happy to help. Victoria Lambert puts a big smile on people's faces. My encounter with Victoria was amazing, she went above and beyond to help and always available to help. Thank you so much Victoria and keep doing what you... Read Full Review
Lloyd
Michael
By : 'Kenneth'
Services : Sales( As a Vendor )
Sold price : £318000
Would you recommend ? : Yes
Postcode : CO4
Have found all of the team at Colchester branch of Haarts very efficient and proactive. Received regular feedbacks after viewings and regular updates. The property was sold within 4 weeks. Special thanks to Lloyd and... Read Full Review
By : Colchester haart
Oct 31, 2019Hi Mr Ellsmore. Thank you very much for you kind feedback, we are very pleased to hear how happy you have been with the service especially from Lloyd & Michael Kind regards haart of...
By : 'Anonymous'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : No
Postcode : CO2
Initially seemed efficient. However after finding tenants, failed in setting up what was asked for. After agreeing tenants, the period of let was then reduced by 2 months, the fees they charge for the service varied from one email to another. Their Lettrak service is very poor, not up to date and... Read Full Review
By : 'The'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BS1
Good Evening. 3 out of 5 stars..... That's impressive! Well let me see if I can drag it down just a tad more which I will be only to happy to do. So as you've guessed it, you've p****d me off. So I own a flat and needed to find a new tenant. I decided I would post an add onto a website like any... Read Full Review
No Idea as I would never hire them
By : ross
Mar 9, 2018Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful...
By : 'Wronged'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £675
Would you recommend ? : No
Postcode : CO1
I have never experienced such a bad letting agent as Haart Colchester. I Have wanted to to view a property for nearly a week and all 3 viewings cancelled last minute or while I am outside property due to the agency losing the keys and unable to gain access to the flat. I have taken time out of work ... Read Full Review
By : Ross
Sep 21, 2016Hi there, We're sorry to hear this, this is however a complaint for the lettings side and not the EA side. If you could please email in to help@haart.co.uk with all the details our help team will...