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2.3/5, 20 Reviews
30% Recommended
71% letting valuation accuracy
67% letting fee satisfaction
By : 'Sophie'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
I chose Allen and Harris in Clifton village (Bristol) to sell my flat primarily due to their location (at the end of my street). Overall I have been very impressed with their service. The particluars they produced were excellent - I almost didn't recognise the flat the photos looked so good. They were very quick off the mark at getting people into view - within 24 hrs of instructing A&H they had 6 people lined up. This level of interest was maintained at approximately 8 viewings a week until a buyer was found approximately 4 weeks later. I found their staff professional, courteous and enthusiastic. They kept me informed of progress at all times. Furthermore they always showed clients the property themselves rather than expercting me to do it. I would the one downside was that they encouraged me to accept an early offer somewhat lower than the asking price howeverI held out and did eventually get an offer above the asking price.
Last updated at 11/30/2, 12:00:00 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 71% | 67.00% | £600 | £1,550 |
Allen & Harris
23 Regent Street, Bristol, North Somerset
BS8 4HW
0117 973 1295
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Rick'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BS20
Avoid avoid avoid! Awful company on so many levels, even left our property unlocked and we had personal items stolen. No care or attention to the process, very rushed they just want your money. Worst company we have ever encountered. Zero... Read Full Review
By : 'Colin'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BS16
As a landlord who was with them for a very short time, I made two complaints concerning 1) Repairs and maintenance and 2) Rent payments, both against the company they use to contract out these services (Sequence). After exhausting their internal complaints procedures I took them to the Property... Read Full Review
By : 'Anne'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS8
Renter here: A&H made the process of finalising our lease incredibly difficult- multiple delayed responses to emails, being passed around about 4 different people in the office, little to no knowledge of the flat itself when showing us around (e.g. what council tax band it was in), and... Read Full Review
Eve
By : 'Joseph'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS6
Concerning: Eve Parsons I have found Eve most helpful and efficient in maintaining my property , keeping me in touch with Tenant Requests and generally managing lets. She also is most helpful with finding new tenants, and arranging for various reviews required by law etc Burglar Alarm, Heat... Read Full Review
Amy
By : 'Barrie'
Services : Letting( As a Owner )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : BS8
I started using this company solely because I had had dealings with Amy Garrod previously. Fortunately her colleagues who I have recently got to know have also proved to be helpful. As a company they do seem to enjoy an over abundance of red tape and their costs are occasionally... Read Full Review
By : 'Emma'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS8
Do not use this estate agents! If I could give the company a zero star, I would. I'm not one to right reviews, but my whole experience with this agency has been nothing but horrific. Such as having to wait 3 months for my blind to be fixed during the tenancy, to them loosing my keys when I... Read Full Review
By : 'ND'
Services : Letting( As a Tenant )
Rent PCM : £1550
Would you recommend ? : No
Postcode : BS1
Unfortunately this is the worst agency I've ever worked with, not only do they not give you a proper induction when you first move in (we had to ask a neighbour about bins etc) but their professionalism is sincerely adequate at best. They're so many better agencies to use, I would... Read Full Review
Agency fees are reasonable so it’s the only time I would give this mediocre agency a plus point
By : 'M'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS7
Amy is always there to help and reassure. Nothing is too much trouble and she is very conscientious. We can confidently leave our properties in her... Read Full Review
Our only difficulty is with the billing/payment system. If is unclear, difficult to understand and they don't seem to be able to consolidate payments, (unlike other agents we use), which makes a lot of work for us and our accountant.
By : 'Eadie'
Services : Letting( As a Owner )
Rent PCM : £1450
Would you recommend ? : No
Postcode : BS84
DO NOT USE THIS ESTATE AGENTS - as a landlord I foolishly thought that using an agent would provide a certain amount of support and security - I couldn't have been more mistaken. The service I received from A & H was shockingly poor and resulted in costs to me of thousands of pounds. To... Read Full Review
They didn’t provide any service worth paying for - it I had posted an add in the local paper I would have made a much better choice.
By : 'Vendor'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BS66
Awful, dishonest and purely interested in achieving their own targets. They will say anything to get to sign the contract and I was also mislead and mis-sold additional extras which I did not need and was asked to pay upfront for them in my own home. Then once you've signed they do not... Read Full Review
Very high fees. Over 1.4%! The worst thing is that they conceal the total costs by splitting fees and it was not made clear or transparent.
Sam
By : 'Jonathan'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS8
Rented for 9 months and all was fine (if you take no contact at all as fine), but no guidance given about the world of renting, and this was our first rental. Have now tried to get my deposit back for over two months and despite repeated e-mails, requests and promises, nothing has been received. ... Read Full Review
By : 'Ex'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS8
I am writing this review as a tenant. Allen and Harris are not the worst I have experienced but they are also far from the best. Whilst repair works were completed when requested, they were never to a good standard. One work in particular had to be re-done 3 times because it was not done correctly, ... Read Full Review
NA
NA
By : 'thewritergirl'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : BS32
I sent in an enquiry via Rightmove about a house being let by Allen and Harris (I wanted to know if the landlord would accept a cat, and if so could I view the property), and the following day I had a really odd email response from one of their trainee lettings negotiators. He thanked me for... Read Full Review
By : 'Happy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
I recently used Allen and Harris to sell my flat and I must say this was the quickest sale I have ever experienced: viewings commenced the same day I instructed them and within 4 days was presented a very reasonable offer which I was quite happy with. I have nothing but good things to say about... Read Full Review
By : 'Milli'
Services : Letting( As a Tenant )
Would you recommend ? : No
I used this company when moving to Bristol a I quickly needed a property in central Bristol. It cost an absolute fortune, staff were uninterested as soon as we took the property. I've had to ring several times for various reasons and get passed around and left on hold, then I'm told somebody... Read Full Review
By : 'isis'
Services : Letting( As a Tenant )
Would you recommend ? : No
After renting from Allen & Harris once, will never do so again! Consistently incompetent, utterly indifferent to the interests of the tenant, and loads of enormous made-up fees to boot. Too many problems to detail, but included lengthy delays to multiple repairs, failure to notify of major building ... Read Full Review
By : 'm2010'
Services : Letting( As a Owner )
Would you recommend ? : Yes
I've used the agents tenant finder service a couple of times now, they have so far found us good tenants within a couple of weeks. Very pleased with their... Read Full Review
By : 'Holly'
Services : Letting( As a Tenant )
Would you recommend ? : No
Awful - messed us around and lied to us even though we were prompt with payment and had excellent references which cleared in a day. Nearly left homeless as for 3 weeks they failed to contact our landlord to tell him we were moving in. Sloppy service, rude and inefficient. Stay well... Read Full Review
By : 'Mrs'
Services : Letting( As a Owner )
Would you recommend ? : No
I regularly engage Allen & Harris for 'tenant find' and, while they have been successful in this activity, their office procedures leave much to be desired They are consistently difficult to contact - often 'answering' calls with a recorded message and invariabaly failing to call back. At the... Read Full Review
By : 'Sophie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
I chose Allen and Harris in Clifton village (Bristol) to sell my flat primarily due to their location (at the end of my street). Overall I have been very impressed with their service. The particluars they produced were excellent - I almost didn't recognise the flat the photos looked so good. They... Read Full Review