Name: Customer review of Barratt Lettings by Libby
Item: Barratt Lettings
Rating: 5
Author: Libby

Landlord Fees
Landlord

£25 (inc. VAT),On Completion (Fees are Negotiable)
Rent Review Fees: £ 25 per tenancy. Review rent in accordance with current prevailing market conditions and advise the landlord, negotiate with the tenant(s), direct tenant(s) to make payment change as appropriate, update the tenancy agreement and serve a Section 13 Notice if the tenancy is on a periodic basis.

Last Updated On 03/06/2019, 7:11 AM by 0

Landlord

Administration Service

£200 (inc. VAT),On Completion (Fees are Negotiable)
• Advertisement on Zoopla • Credit referencing • Issue Tenancy Agreement and other relevant documentation • Register security deposit - £100 additional cost

Last Updated On 03/06/2019, 7:14 AM by 0

Landlord

Full Management Service

9% (inc. VAT),On Completion (Fees are Negotiable)
• Market Appraisal • Marketing • Find a tenant & negotiation • Credit referencing (guarantor additional £50) • Produce Tenancy Agreement and other relevant documentation • Check in/out of tenants including arranging of inventory • Deposit management • Monthly rent collection • Property Maintenance – arrange contractors and provide quotes where necessary. • Arrange relevant certification including gas safe, electrical, PAT, legionnaires Risk Assessment etc • 3 or 4 inspections during a 12-month period – depending on property

Last Updated On 03/06/2019, 7:14 AM by 0

Landlord

Tenant Find Only

£400 (inc. VAT),Pay Upfront (Fees are Negotiable)
• Market appraisal • Marketing • Find a professional tenant & negotiation • Credit referencing (additional £25 per tenant & guarantor) • Issue Tenancy Agreement and other relevant documentation • Register security deposit - £100 additional cost • Invoice to be issued once referencing is passed and paid within 5 working days.

Last Updated On 03/06/2019, 7:13 AM by 0

Landlord

£50 (inc. VAT),On Completion (Fees are Negotiable)
Deposit Transfer Fees: £ 50 per deposit. Should the landlord request any changes to a protected deposit during a tenancy, this covers the costs associated with legal compliance for said request.

Last Updated On 03/06/2019, 7:10 AM by 0

Landlord

£150 (inc. VAT),On Completion (Fees are Negotiable)
Management Take-over Fees: £150 per tenancy. To cover the costs associated with taking over the management of an ongoing tenancy, ensuring all statutory compliance has been undertaken, confirming everything under “Set-up Fees” above, receiving and protecting the security deposit and providing all necessary legal documentation to the tenant.

Last Updated On 03/06/2019, 7:10 AM by 0

Landlord

£100 (inc. VAT),On Completion (Fees are Negotiable)
Vacant Property Management Fees: £ 100 per visit/per month. To cover the costs associated with visiting the property to undertake visuals checks on the inside and outside at a frequency mutually agreed with the landlord.

Last Updated On 03/06/2019, 7:10 AM by 0

Landlord

£25 (inc. VAT),On Completion (Fees are Negotiable)
Obtaining more than three contractor quotes: £ 25 per quote. Fully Managed service only.

Last Updated On 03/06/2019, 7:10 AM by 0

Landlord

£0 (inc. VAT),On Completion (Fees are Negotiable)
Fees for providing an Annual Income and Expenditure Schedule: £0_annually.

Last Updated On 03/06/2019, 7:10 AM by 0

Landlord

£50 (inc. VAT),On Completion (Fees are Negotiable)
Additional HMRC Reporting Fees: £ 50 per request. Responding to any specific queries relating to either the quarterly or annual Return from either the landlord or HMRC.

Last Updated On 03/06/2019, 7:10 AM by 0

Landlord

£0 (inc. VAT),On Completion (Fees are Negotiable)
Contractor Commission: 0 % of contractors invoice. To cover the costs associated with arranging and facilitating the visit of a vetted professional tradesperson.

Last Updated On 03/06/2019, 7:10 AM by 0

Landlord

£25 (inc. VAT),On Completion (Fees are Negotiable)
Submission of Non-Resident Landlords receipts to HMRC £ 25 quarterly. To remit and balance the financial Return to HMRC on both a quarterly and annual basis.

Last Updated On 03/06/2019, 7:10 AM by 0

Landlord

0% (inc. VAT),On Completion (Fees are Negotiable)
Interest on Unpaid Commission: 3 % above the Bank of England Base Rate from Due Date until paid.

Last Updated On 03/06/2019, 7:10 AM by 0

Landlord

0% (inc. VAT),On Completion (Fees are Negotiable)
Arrangement Fees for works over £750: 12 % of net cost. Arranging access and assessing the costs with any contractors, ensuring work has been carried out in accordance with the Specification of Works and retaining any resulting warranty or guarantee.

Last Updated On 03/06/2019, 7:11 AM by 0

Landlord

Referencing

£25 (inc. VAT),On Completion (Fees are Negotiable)
Right-to-Rent Follow-Up Check: £25 per check. Undertaking a repeat check in person on a time-limited visa in accordance with the Immigration Acts 2014 and 2016. Notifying the Home Office should an illegal overstayer be identified. This does not apply to a Tenant-Find service.

Last Updated On 03/06/2019, 7:11 AM by 0

Landlord

£150 (inc. VAT),On Completion (Fees are Negotiable)
Renewal Fees: &pound; 150 per tenancy. Contract negotiation, amending and updating terms and arranging for the signing of a further tenancy agreement.

Last Updated On 03/06/2019, 7:12 AM by 0

Landlord

£35 (inc. VAT),On Completion (Fees are Negotiable)
Additional Property Visits: £ 35 per visit. Should the landlord request property visits in addition to those within their existing Terms of Business, this covers the costs of attending the property.

Last Updated On 03/06/2019, 7:10 AM by 0

Landlord

Landlord Withdrawal Fee

£250 (inc. VAT),On Completion (Fees are Negotiable)
Landlord Withdrawal Fees (before move-in): £ 250 per tenancy. To cover the costs associated with the marketing, advertising and tenancy set-up should the landlord withdraw from the tenancy before it has started.

Last Updated On 03/06/2019, 7:04 AM by 0

Landlord

Check in fees

£0 (inc. VAT),On Completion (Fees are Negotiable)
Accompanied Check-in Fees: £75 per tenancy. Attending the property to welcome the tenant(s), confirm the Inventory and Schedule of Condition, explain the operation of appliances, highlight the location of utility meters, stop-cocks etc. and test that all smoke alarms and carbon monoxide detectors are present and in working order. This is subject to an approved Inventory as above.

Last Updated On 03/06/2019, 7:00 AM by 0

Landlord

Security Deposit

£100 (inc. VAT),On Completion (Fees are Negotiable)
Deposit Registration Fees (where collected): £100 per tenancy. Register landlord and tenant details and protect the security deposit with a Government-authorised Scheme. Provide the tenant(s) with the Deposit Certificate and Prescribed Information within 30 days of the tenancy start date.

Last Updated On 03/06/2019, 7:00 AM by 0

Landlord

Guarantor Referencing

£50 (inc. VAT),On Completion (Fees are Negotiable)
Guarantor Fees: £ 50 per guarantor. Covering credit referencing and preparing a Deed of Guarantee (or as part of the Tenancy Agreement).

Last Updated On 03/06/2019, 6:59 AM by 0

Landlord

Referencing

£0 (inc. VAT),On Completion (Fees are Negotiable)
Additional Tenant Referencing Fees: £ 25 per tenant. As Set-up Fees above for additional tenants. Permitted Occupier Fees: £ 25 per permitted occupier. Explaining to any permitted occupier their rights and responsibilities towards the named tenant(s) and landlord.

Last Updated On 03/06/2019, 6:58 AM by 0

Landlord

£150 (inc. VAT),On Completion (Fees are Negotiable)
Set-up Fees: £150 per tenancy. Referencing for up to two tenants (ID checks, Right-to-Rent check, financial credit checks, obtaining references from current or previous employers / landlords and any other relevant information to assess affordability) as well as contract negotiation (amending and agreeing terms) and arranging the signing of the tenancy agreement.

Last Updated On 03/06/2019, 6:58 AM by 0

Landlord

Pre tenancy compliance checks

£25 (inc. VAT),Pay Upfront (Fees are Negotiable)
• Energy Performance Certificate (EPC) £ 25 per tenancy • Gas Safety Certificate (GSR) £25 per tenancy • Electrical Installation Condition Report (EICR) £ 25 per tenancy • Portable Appliance Testing (PAT) £25 per tenancy • Legionella Risk Assessment £ 50 per tenancy • Installing Smoke alarms and Carbon Monoxide £25 per tenancy • Arranging professional or domestic cleaning £25_each time

Last Updated On 03/06/2019, 6:57 AM by 0

Tenant Fees
Tenant

Holding Deposit (per tenancy)

£0 (inc. VAT),Pay Upfront
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Last Updated On 03/06/2019, 1:12 PM by 0

Tenant

Early Termination

0% (inc. VAT),On Completion
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Last Updated On 03/06/2019, 6:55 AM by 0

Tenant

Change of Sharer

50% (inc. VAT),On Completion
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Last Updated On 03/06/2019, 6:55 AM by 0

Tenant

Variation Of Contract((Tenant’s Request)

50% (inc. VAT),On Completion
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Last Updated On 03/06/2019, 6:54 AM by 0

Tenant

Lost Keys

0% (inc. VAT),On Completion
Lost Key(s) or other Security Device(s). Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Last Updated On 03/06/2019, 6:54 AM by 0

Tenant

Unpaid Rent

0% (inc. VAT),On Completion
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Last Updated On 03/06/2019, 6:53 AM by 0

Tenant

Security Deposit

£0 (inc. VAT),On Completion
Security Deposit (per tenancy. Rent under £50,000 per year) Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy. Security Deposit (per tenancy. Rent of £50,000 or over per year). Six weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy

Last Updated On 03/06/2019, 6:52 AM by 0

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Letting and Sales ...

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5 Star Review

Karl

By : 'Claire'
Branch : Windsor, 17 Ashbrook Road
Services : Sales( As a Vendor )
Sold price : £460000
Would you recommend ? : Yes
Postcode : SL1

May 9, 2021

People found this helpful0

I used Barratt Sales and Lettings for renting my property and then selling it. I found both departments to be highly knowledgeable, friendly and experienced. The sale went through with no hitches despite it being tenanted at the time and in the Covid 19 virus lockdowns. Karl in Sales worked hard to ... Read Full Review

Comments (0)Was this helpful?:

I moved out from the place I ...

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5 Star Review

Nicole

By : 'Janine'
Branch : Windsor, 17 Ashbrook Road
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : TW13

Aug 10, 2017

People found this helpful0

I moved out from the place I was renting, the deposit was given straight away not like other landlords and if any problems in the place, got fixed as soon as or taken care of. The service Nicole provides, all landlords should be like this or has someone who deals with the lettings like this. I ... Read Full Review

Comments on Agent Fees

The fee's were no different from the market but you sure get your monies worth from the well presented place and fair rules to make it comfortable.

Comments (0)Was this helpful?:

I have been a tennant with ...

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5 Star Review

Nicole

By : 'Steve'
Branch : Windsor, 17 Ashbrook Road
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : SL6

Jun 1, 2017

People found this helpful0

I have been a tennant with Nicole for some considerable time. Nicole is an angel of a landlord, very quick to respond and bends over backwards to help her tennants. If it was not for work I would have no reason to ... Read Full Review

Comments on Agent Fees

All great, does not hide behind any hidden costs.

Comments (0)Was this helpful?:

Effortless is how it should ...

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5 Star Review

By : 'Mark'
Branch : Windsor, 17 Ashbrook Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SL1

May 30, 2017

People found this helpful0

Effortless is how it should be and effortless it was indeed. Nicola is amazing. I immediately got a good vibe from her, nothing is too much trouble. Highly ... Read Full Review

Comments (0)Was this helpful?:

After a couple of bad ...

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5 Star Review

By : 'Libby'
Branch : Windsor, 17 Ashbrook Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SL4

May 28, 2017

People found this helpful0

After a couple of bad experiences it was such a relief to find Nicole. She is honest, thorough and very professional, I can't imagine using anyone else now and would have no hesitation in recommending ... Read Full Review

Comments on Agent Fees

Good

Comments (0)Was this helpful?:

I would just like to say that ...

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5 Star Review

Nicole

By : 'Dean'
Branch : Windsor, 17 Ashbrook Road
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : UB82

Mar 14, 2017

People found this helpful0

I would just like to say that I have been with Nicole from BL for just over 5 months now and I am very happy. She is very responsive to questions and has supplied a first class service. I would recommend using Nicole from BL ... Read Full Review

Comments on Agent Fees

Fee are very good imho

Comments (0)Was this helpful?:

Great Service, rented the ...

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5 Star Review

Nicole

By : 'Rob'
Branch : Windsor, 17 Ashbrook Road
Services : Letting( As a Owner )
Rent PCM : £1295
Would you recommend ? : No
Postcode : SL6

Mar 2, 2017

People found this helpful0

Great Service, rented the property very quickly at full asking price. Would recommend. Fast friendly service.Will definitely use ... Read Full Review

Comments on Agent Fees

Good

Comments (0)Was this helpful?:

Nicole found me a flat in ...

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5 Star Review

Nicole

By : 'Martin'
Branch : Windsor, 17 Ashbrook Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SK3

Mar 1, 2017

People found this helpful0

Nicole found me a flat in Maplin Park which was a great location for me to see my son and to get to work I found Nicole to be very easy to deal with and any problems I had would be dealt with straight away So anyone looking for a property to rent I would strongly recommend Barret ... Read Full Review

Comments on Agent Fees

Good

Comments (0)Was this helpful?:

A Big Thanks to Nicole and ...

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5 Star Review

By : 'Excellent'
Branch : Windsor, 17 Ashbrook Road
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : SL4

Dec 12, 2016

People found this helpful0

A Big Thanks to Nicole and James Wood I got a wonderful flat in Windsor and they where very helpful and friendly and followed up the deal very well. perfect location to work and time off during the weekends. Windsor train station provide easy access to London and also The Café' Rouge a ... Read Full Review

Comments on Agent Fees

All Good

Comments (0)Was this helpful?:

I found out I was successful ...

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5 Star Review

Nicole

By : 'Beth'
Branch : Windsor, 17 Ashbrook Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : UB82

Nov 21, 2016

People found this helpful0

I found out I was successful for a Lecturing job in Uxbridge and I had only a week to find a place and move in. Nicole showed me the first property and saw and was very helpful and efficient, which was crucial for me. When I wanted to go ahead with the flat, Nicole was responding to my queries very ... Read Full Review

Comments on Agent Fees

Good

Comments (0)Was this helpful?:

Moved in a.s.a.p with no ...

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5 Star Review

Nicole

By : 'Janine'
Branch : Windsor, 17 Ashbrook Road
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : TW13

Oct 16, 2016

People found this helpful0

Moved in a.s.a.p with no problems what so ever, genuine advice and no fuss. Would highly ... Read Full Review

Comments on Agent Fees

Good reasonable fee.

Comments (0)Was this helpful?:

Nicole assisted me in letting ...

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5 Star Review

Nicole

By : 'Windsor'
Branch : Windsor, 17 Ashbrook Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SL1

Oct 15, 2016

People found this helpful0

Nicole assisted me in letting out a new HMO and has been brilliant in finding excellent tenants, guiding them through the process in a friendly and efficient manner. Nothing is ever too much trouble, and she has a superb attention to detail and manages to smooth out any issues really quickly. ... Read Full Review

Comments on Agent Fees

Good

Comments (0)Was this helpful?:

Nicole is the agent that ...

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5 Star Review

Nicole

By : 'patrick'
Branch : Windsor, 17 Ashbrook Road
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : SL3

Aug 24, 2016

People found this helpful0

Nicole is the agent that manages the flat we rent she is simply the best agent we know very caring sweet lady Patrick and ... Read Full Review

Comments on Agent Fees

Very reasonable

Comments (0)Was this helpful?:

For my first move Nicole was ...

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5 Star Review

Nicole

By : 'Antony'
Branch : Windsor, 17 Ashbrook Road
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : TW13

Aug 17, 2016

People found this helpful0

For my first move Nicole was perfect and very helpful and hopefully when im ready to move again ill be coming right back to ... Read Full Review

Comments on Agent Fees

Perfect servise and lovely personality

Comments (0)Was this helpful?:

Nicole was fantastic - she ...

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5 Star Review

Nicole

By : 'Lucem'
Branch : Windsor, 17 Ashbrook Road
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : SL4

Aug 11, 2016

People found this helpful0

Nicole was fantastic - she made the whole process of renting out my property so simple and straightforward and found me a tenant for full asking price within a ... Read Full Review

Comments (0)Was this helpful?:

Nicole was very helpful ...

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4 Star Review

Nicole

By : 'Ruchir'
Branch : Windsor, 17 Ashbrook Road
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : TW13

Jul 31, 2016

People found this helpful0

Nicole was very helpful during my property search and move. She is a very understanding and friendly person. The whole process went so smooth and I had no complains at any stage of the ... Read Full Review

Comments (0)Was this helpful?:

Very professional company ...

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5 Star Review

By : 'Mark'
Branch : Windsor, 17 Ashbrook Road
Services : Letting( As a Owner )
Sold price : £160000
Rent PCM : £900
Would you recommend ? : Yes
Postcode : SL3

Jul 27, 2016

People found this helpful0

Very professional company kept me informed of any problems. Is very proactive in finding the right person to rent out ... Read Full Review

What agent could do to change your mind?

For the service this is a bargain

Comments on Agent Fees

For the service this is a bargain

Comments (0)Was this helpful?:

Very Efficient Explained the ...

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5 Star Review

Nicole

By : 'Andrew'
Branch : Windsor, 17 Ashbrook Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SL1

Jul 27, 2016

People found this helpful0

Very Efficient Explained the whole process in full step by step. Also very friendly and would help out beyond her remit as a Letting ... Read Full Review

Comments (0)Was this helpful?:

We have just used Barratt ...

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5 Star Review

Nicole

By : 'Nick'
Branch : Windsor, 17 Ashbrook Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SL6

Jun 15, 2016

People found this helpful0

We have just used Barratt Lettings for the first time and we will definitely be using them again. Nicole was very professional and kept us up to date with the progress of our property almost on a daily basis. She found us a lovely tenant and handled all the paperwork without any bother. I would ... Read Full Review

What agent could do to change your mind?

fees are very resonable

Comments on Agent Fees

fees are very resonable

Comments (0)Was this helpful?:

I have been with Barratts ...

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5 Star Review

Nicole

By : 'Leehix'
Branch : Windsor, 17 Ashbrook Road
Services : Letting( As a Tenant )
Rent PCM : £840
Would you recommend ? : Yes
Postcode : SL3

Jun 6, 2016

People found this helpful0

I have been with Barratts lettings since feb 2016 and can honestly say that Nicole was a wonderful support in both finding a property and negotiateing the lease for my chosen property. I am very happy with the service that she provides and no problem is too small/ large for her to deal with. I ... Read Full Review

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