The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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3/5, 25 Reviews
56% Recommended
50% sales valuation accuracy
33% letting valuation accuracy
75% sales fee satisfaction
75% letting fee satisfaction
By : 'Gary'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : TR8
I have just been spoken to like a child whilst making an enquiry about a property. When I ask a question, I don't expect answers to include, 'probably and in my experience', I would expect to hear, 'I don't know, I will find out and get back to you' I don't expect to be shouted at. The 'gentleman' claimed to be the manager, senior person in the office. To the owner of the house in Trethiggey crescent, sorry one potential customer will not be travelling from London to view your property Gary Douthwaite
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
3 | 3 | 1 | 2 | 4 | 0 | 2 | 0 | 4 | 6 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 50% | 75% | £0 | £0 |
Lettings | 33% | 75% | £0 | £0 |
Complaints procedure available, including redress scheme offered by The Property Ombudsman
Last updated at 8/16/2018, 5:22:54 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Bradley
Miles
By : 'Joe'
Branch : Newquay, 12a Cliff Road
Services : Other
Would you recommend ? : Yes
Postcode : TR7
Great Experience from the start. Bradley and miles where more than helpfully. I would Defiantly recommend. 5 star service ... Read Full Review
By : 'Anon'
Branch : Newquay, 12a Cliff Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : TR7
After having recently been looking to buy a property in the Newquay area, I would just like to say how professional all the team at Start&Co were, answered all my queries in a friendly and informative manner. Highly recommended, quality local ... Read Full Review
Good
Miles
Bradley
By : 'Irene'
Branch : Newquay, 12a Cliff Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TR7
Bradley came to value our property giving good sound advise to get the apartment on the market. Miles was our first call of contact in the sale of the apartment nothing was to much trouble and he always came back with a positive answer to any of my questions. Miles you are a star many thanks for ... Read Full Review
Value for money very competitive.
By : '-'
Branch : Newquay, 12a Cliff Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TR7
To say I am disappointed with Start&co would be an understatement. I have been treated completely unfairly by them, each and every time I have required about or asked to view a property I have always been told âwe will ring you backâ and they have never done so when I am quite urgently ... Read Full Review
I wouldn’t know
By : Bradley Start
Jun 13, 2018It is always difficult to comment on reviews from anonymous submissions but I am sorry that you have not had a positive experience. Unfortunately, not all tenants are suitable for all of our...
Jonathan
Bradley
By : 'Saleem'
Branch : Newquay, 12a Cliff Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : TR7
*Only looking for personal Financial gain, we are extremely over the moon the government is now regulating this industry because agents like start & co are completely abusing the system whereby giving what is a good industry, a very bad ... Read Full Review
bad
By : Bradley Start
Sep 30, 2017Hello, I'm afraid we have no record of dealing with anyone by this name, or any direct complaint received of this nature? If you would like to contact me personally, I will do all I can to resolve...
Bradley
By : 'Marcus'
Branch : Newquay, 12a Cliff Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TR7
We would like to say a massive thank you to all at Start & Co, in particular Brad, with regard to our recent purchase. The team have been so proactive and imaginative in finding solutions to ensure that our move from out of area really worked well for not only their vendor and their ... Read Full Review
Not applicable
By : 'Gary'
Branch : Newquay, 12a Cliff Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TR8
I have just been spoken to like a child whilst making an enquiry about a property. When I ask a question, I don't expect answers to include, 'probably and in my experience', I would expect to hear, 'I don't know, I will find out and get back to you' I don't expect to be shouted at. The 'gentleman' ... Read Full Review
By : 'TheTroops'
Branch : Newquay, 12a Cliff Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : TR6
My Husband and I have contacted Start and Co on several occasions to discuss properties to let and to try and arrange viewings, or just ask questions. Natalie has promised to call us back several times but is yet to do so. They are absolutely useless and I think they make judgements on prospective ... Read Full Review
By : 'Sarah'
Branch : Newquay, 12a Cliff Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TR7
I found this company to be dishonest and full of rubbish. As a prospective viewer to a property, i asked with caution why as such a beautiful property with period detail and sea views had not sold for over 6 months, they blamed the vendor for not being flexible about offers. We viewed the property ... Read Full Review
Bradley
Gary
By : 'Pacman'
Branch : Newquay, 12a Cliff Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TR8
I am in the process of selling my house through start and co. from the start this company has been very helpful and I have had lots of viewings. A member of staff has always arrived smart and well presented on viewings. I have had no problems at all with this company and would use them again ... Read Full Review
Gary
Bradley
By : 'MrPotatoHead'
Branch : Newquay, 12a Cliff Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TR8
Mr Barnes and Mr Start were very helpful in selling my house, offering the most polite and responsive services. It was an all round very good experience with no hassle or problems, all the staff were very helpful. Thank you Start & ... Read Full Review
Jonathan
By : 'Adam'
Branch : Newquay, 12a Cliff Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TR7
What nice bunch. Very professional and funny with it. The sight of the tall one scooting about with his funny helmet made me smile all day. Thoroughly ... Read Full Review
Jonathan
Miles
By : 'Pentire'
Branch : Newquay, 12a Cliff Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TR7
I'm completely shocked reading the other reviews on this website. I've had nothing but helpful, professional service from Start and Co. The office staff are always polite, and deal with questions quickly and efficiently. They had a huge amount of properties on offer and were very patient with ... Read Full Review
By : 'John,'
Branch : Newquay, 12a Cliff Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TR7
I sold the house which I'd owned for some 25 years via Start & Co. They gave me what I considered to be good advice throughout the process, often when it was counter to their interests. The house wasn't priced cheaply and didn't sell fast but at no point was there any pressure from Starts to ... Read Full Review
Bradley
By : 'Mrs'
Branch : Newquay, 12a Cliff Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TR73
we found our dream home with the careful help from bradley, he then proceeded to support us when we encountered various problems when selling our own home. Although we did not sell with start and co, they certainly went above and beyond helping us with all aspects of buying and selling. This man is ... Read Full Review
Jonathan
Gary
By : 'David'
Branch : Newquay, 12a Cliff Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TR8
I have dealt with Starts for 15 years, as letting & selling Agents & would recommend them on both counts. They are a family business & have been in Newquay for ever ! These guys are professionals, & sometimes you dont like what they tell you, ie, attainable rent or a valuation, ... Read Full Review
By : 'Nick'
Branch : Newquay, 12a Cliff Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TR7
I am a professional property developer / landlord and have been for 23 years now...I moved to Newquay 10 years ago. I originally started to use the selling side of Starts as I was developing to sell my properties...everything I marketed sold it was as simple as that...some things very quickly ... Read Full Review
Jonathan
Gary
By : 'Skiba'
Branch : Newquay, 12a Cliff Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : TR7
Rented out a 4 bed house with a tiny basement bedsit underneath (no cooking facilities). Council tax had never been paid on the bedsit, it shared all services with the house and has no kitchen. Starts suggested on the ad for the bedsit to write 'rent to include council tax' . Got me a tenant, ... Read Full Review
Jonathan
By : 'disgruntled'
Branch : Newquay, 12a Cliff Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : TR7
Where to begin. Start & Co managed my property for 3 years and it was the worst 3 years of my life. The tenant broke pretty much everything in the property but Start & Co just did nothing. I had to fork out so much money! The staff were so unhelpful and referred to the tenant as a 'model ... Read Full Review
By : 'Marty'
Branch : Newquay, 12a Cliff Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Found Start & co staff to be very rude, arrogant and unhelpful. Have viewed several property's with them and found them to be very dis-honiest. If you have any concern about the property, do NOT take their word for it, they will feed you all sorts of rubbish to get the sale. Estate agents get ... Read Full Review
Sack all their used car salesman type staff and replace with staff that have some level of customer service.