I am a landlord and have had to try to intervene to stop Hastings overcharging my tenant - trying to pass on the blame and cost for a mistake they made. It's been a month and half a dozen emails and I still haven't heard from them. And as far as I'm aware they are still... Read Full Review

Booked a viewing to see a flat advertised at £315pw. During the viewing the agent says that the rent actually is £325pw and the one advertised at £315pw was taken. After the viewing the agent gave me a piece of paper to fill in if I wanted to make an offer. It seems... Read Full Review

I was selling my house remotely in Rotherhithe in order to pay for a house in Amsterdam. The solicitors were dragging their feet, finding problems, and I was worried I was going to have to pay for a bridging loan for my house in Amsterdam because of how long the process was taking. After speaking ... Read Full Review

If you're surfing the net trying to work out whether to use Hastings, let me save you several hours or pain and a lot of wasted money. In no circumstances never deal with Hastings, who are a bunch of crooks. Astronomical fees, rude staff, enormous waiting times, poor professionalism I could go ... Read Full Review

I recently purchased a property through Hastings International and found Nicola's service to be both professional and personable. Nicola was helpful throughout the whole process. At viewing stage she demonstrated good knowledge of the property and was able to answer most of my questions; and... Read Full Review

I am extremely disappointed about Hastings. They lied to us from the very beginning and DID NOT PROTECT OUR MONEY. We wanted to purchase with the Help to Buy scheme only. We went to visit this flat of which we were in love with and they pushed us to pay the booking fee immediately. After many calls ... Read Full Review

My girlfriend and I booked the day off work to look at 2 properties. Both of which were arranged by Hastings International. For both properties we made it clear to two separate Hasting's employees that we were looking for properties on the Help to Buy Scheme. We turned up to view the first... Read Full Review

I'm still completely dumbfounded . I would never want to write a review like this but I'm fuming over my ordeal with Hastings International. They had me pay a holding fee to take a room off the market, only to be told 1 hour later that the room had been already been let. I've... Read Full Review

Very Professional and reliable, Dalan made us feel at ease and helped throughout the entire flat hunting process. Literally no problems, only smooth transition. We rented through Hastings Rotherhithe branch twice already and Dalan was always there to assist! Stevie, what a gem! Literally the most ... Read Full Review

Sandra Rosenberger is a great agent: she is helpful, clear, prompt with her responses, kind, and courteous. I have really appreciated working with... Read Full Review

Honestly this entire process has been a disaster. I don't understand the point of having an agency help you when they don't ever advocate for you with the landlord. We looked into moving into this place because there were furnishings. We aren't in London for more than a year and... Read Full Review

We found them professional and helpful throughout the whole process. We had initially considered an online only estate agent mainly because of the cost, but they more than justified their fee by getting us multiple, serious offers within only a couple of days, helping with all the preparations and ... Read Full Review

Dalan swiftly assisted me in finding my ideal property, he was very helpful from the start. With his expertise it made the process easy from start to finish, we had a tight deadline and Dalan helped us through every step to ensure we could move when we needed. Job well... Read Full Review

Sandra was delightful. She was polite, efficient, always available and helpful. I would highly recommend her to other prospective... Read Full Review

It was a pleasure to work with Sandra. She was always happy to help, replied promptly to all my messages and questions, and was flexible to meet at short notice when it was required. I strongly recommend... Read Full Review

Tim Reinardy provided a great service. As we live a long way from the sale property we had to rely on Hastings to do the viewings and hold keys. Tim was helpful in recommending local solicitors and in liaising with them and ourselves to overcome a technical problem that caused a delay in the sale.... Read Full Review

Very prompt, quick and efficient service and I look forward to doing business again in the near future, I would definitely recommend Tim as an... Read Full Review

Tim and Sandra were super efficient and always helped with my queries and concerns. They put me in touch with people that supported my journey (solicitors, mortgage advisor) from start to end, making it... Read Full Review

The worst customer service possible: after a skilled sales pitch, you're left in incapable hands of unprofessional unknowledgable careless soulless "management", who can't be bothered to resolve the most basic... Read Full Review

Excellent assistance from Tim to ensure the process was completed as smoothly as possible. Always on tops of things, he was available to facilitate and drive progress on both sides of the... Read Full Review