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4.3/5, 16 Reviews
81% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
40% letting fee satisfaction
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By : 'becky'
Services : Letting(As a Tenant)
Would you recommend ? : No
i used country wide to find a property as i was living with my parents with a baby, i was suppose to move in to a house but the landlord pulled out last minute so i was in a situation to move back in to my mums. they showed me a propertie in south croydon and i took it because i was desperate, my life has seem to go down hill from there i could never get in or out of my front door with a buggy as the neighbors block me in and never answer the door . I also has strainge men in my garden over night and being on my own i was very frightend, it took the property management team 3 months to have my washing machine replaced as it never worked wen i moved in and also it took them months to fix a radiator as it was leaking hot water, my upstair neighbor left the taps running in her bathroom and flooded my bathroom really bad i rung property manegment and they said its fine when i knew it wasnt, finally a month later i got some one to check it and i was told the celing could fall down it is dangerous and now it still hasnt been fixed. i now want to leave the property as i have lost my job and cant afford the rent and im also sick of living in a death trap , i said to them to give me my deposit back and i will move out asap so they can get a new tenent so they dont lose out on money, there answer is that i will have to pay all the fees for the next tenent, which are refrence fees, checking out fees, inventory fees, and other fees i think they are making up the cost out of my £875 depost they will take away £420 from my depoit and i cant afford that to be taken from my deposit i have not got a penny to my name and i need to move in to a 1 bed flat so i can claim housing benefit for the time being but they way they are carring on im am gonna end up homeless. NEVER use mann country wide all they are interested in is seeing how much money they can get out of you
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Last updated at 6/2/2015, 8:05:46 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £412,000 | £412,000 |
| Lettings | 100% | 40% | £950 | £1,250 |
Mann
105 South End, Croydon, Greater London
CR0 1BG
02031518062
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Karis
By : 'Hon'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE17
Excellent service from Karis who was sweet and quick in responding to emails. She made me feel assured and... Read Full Review
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Karis
Lino
By : 'Luciana'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CR0
Staff has been welcoming, approachable and professional. Regarding viewings, Karis has been punctual and reliable while alsobeing... Read Full Review
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Karis
By : 'Sakina'
Services : Land & New Homes
Would you recommend ? : Yes
Postcode : CR0
Karis is the sweetest agent she made me feel so comfortable throughout the viewing and even after passing me onto Louise to view the next property who is also amazing. Karis and I instantly clicked and she made me feel like I knew her forever and we were just catching up. To anyone looking at this... Read Full Review
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Karis
Lino
By : 'Norelle'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE25
Karis is an amazing sales negotiator who was kind, efficient and super friendly with every interaction. Karis never made me feel pressured into making an offer and it honestly felt like she was a friend on the viewing with me. I absolutely am delighted with my new home and so I want to extend my... Read Full Review
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Lino
By : 'Robert'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CR2
Excellent client service from Lino Rosato and the team, providing positive valuation and marketing advice. Their proactive sales approach secured the successful sale of our... Read Full Review
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Karis
By : 'Zoe'
Services : Online Auctions
Would you recommend ? : Yes
Postcode : SE25
Karis, has been super to work with. Very friendly, kind and understanding and easy to speak with. Thank you Karis and all other workers at Mann Estate agent in South Croydon. Thank you for being able to meet our... Read Full Review
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By : 'David'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : CR0
The sale of our property was handled in a very professional manor and went smoothly. If you are selling a property in Croydon, based on our experience, please do not hesitate to instruct Mann and Co Croydon. From the initial valuation we were filled with confidence and we were kept fully up... Read Full Review
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By : 'Louise'
Services : Sales( As a Vendor )
Sold price : £412000
Would you recommend ? : Yes
Postcode : CR0
They were a great team in South Croydon they were all really helpful and very professional and they kept us informed at evert stage and I would highly recommend... Read Full Review
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By : 'Kevin'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CR8
Excellent service from all the staff at the Croydon branch of Mann Countrywide. I was acting as estate executor and was exceptionally pleased with communication concerning prospective buyers and progress of the sale. A job well done and thank... Read Full Review
You get what you pay for.
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By : 'rachna'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : CR2
Anton was really good provided us with all nesscary info. Aalthough i would say that he needs more staff too much pressure for one guy. Please also update your systems because systems were down for ages things got a tad bit delayed. But definetly Anton knows what he is... Read Full Review
I think they are bit high.
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By : 'Ivie'
Services : Letting( As a Tenant )
Rent PCM : £1
Would you recommend ? : Yes
Postcode : CR2
The two young men I had direct experience with were very efficient. They are very professional and friendly throughout . But the only thing I was concerned about is that the Agent fee is a bit too much for some one renting a flat. Any way the service was good. And a big thank you to Mickelle... Read Full Review
The agent fees is high for someone renting a flat.
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By : 'bogdan'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : CR0
the agency explained very accured the terms and conditions, they made our move happened very fast they responded in time to our enquiries very professional... Read Full Review
the fees were not to much,is was all right
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By : 'Dariusz'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : CR0
Mickelle was every helpful at each and every step I had to go through to get the tenancy agreement. He's a polite and good-mannered individual. As is his colleague Anton. Anton was kind enough to go back to the property with me on the day of my moving-in and witness all the issues (not many,... Read Full Review
Well, if one seriously wants to rent a flat and one has to pay 400 pounds (non-refundable) just to show \"good will\", then one certainly cannot be happy about it. Why would just, say, 100 not be enough? It\'s a lot of money for many people, even those that earn relatively good money. Pair this with the fact that I had to pay 2300+ pounds up-front and you can immediately feel the pain as well...
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By : 'S'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : CR0
We went to the South Croydon branch, after advertising our property with another local agent who turned out to be ineffective, and constantly needed to be chased for appointments and feedback (or rather lack of it). We were met by Anton, the lettings manager, who was very surprised at the... Read Full Review
By : Sarah
Mar 14, 2015Thank you for taking the time to post your positive comments, if we can be of any further assistance please let us...
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By : 'becky'
Services : Letting( As a Tenant )
Would you recommend ? : No
i used country wide to find a property as i was living with my parents with a baby, i was suppose to move in to a house but the landlord pulled out last minute so i was in a situation to move back in to my mums. they showed me a propertie in south croydon and i took it because i was desperate, my... Read Full Review
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By : 'esubbs'
Services : Letting( As a Tenant )
Would you recommend ? : No
All was fine when we first rented the property, however come to end the tenancy and that is where the problems begin. They had never provided us with the prescribed information, leaving our landlord in the position of potentially being sued and it took five phone calls, two weeks and many many lies ... Read Full Review
The agent could have been honest with me. I apreciate there may be the odd problem from time to time and gave them more then enough chances to rectify any mistakes that were made. However, continual lies, bad attitude and a flagrant disregard for the laws governing their operation mean that I would never ever trust them again with anything, especially not something so important as my home.