I recently had an extremely disappointing experience with Allen & Harris Frome, and I feel compelled to share my experience to caution others. Firstly, the communication was abysmal. I was not informed that the buyer had pulled out of the purchase, which caused unnecessary delays and... Read Full Review

I was very impressed with my estate agent Carrieanne as she kept in contact with me the entire time keeping me informed about the types of properties I was enquiring, and the ones we viewed. Polite and professional throughout and even offered help with their in-house financial... Read Full Review

Brilliant agent, and thank you for helping with the sale of my flat. Thanks Rory and team, you have been so... Read Full Review

I used Allen and Harris, Frome recently for my house move and the Manager left my front door wide open, luckily enough someone came home 10 mins after the viewing.... Read Full Review

Allen and Harris are always very professional and able to help with problems that may arise no matter how large or small and always easy to talk... Read Full Review

The worst letting agent I have dealt with. Terrible communication. Rudeness. Terrible customer service. Not adhering to contract on several occasions. Broken items (under contract) in home left unfixed for lengthy period - had to fix myself.Not returning deposit (still waiting, and being told I... Read Full Review

The team in Allen & Harris Frome worked tirelessly to help with my sale and assist with my onward purchase. Rory was particularly helpful and gave me all the advice and guidance I would want in an estate agent. I would have absolutely no hesitation in recommending Rory and his... Read Full Review

We have been working with Kate for a number of years now and she has just found us our fourth tenant within a week of our previous tenant giving notice. She understands and knows our requirements for a suitable tenant. As we are out of the country a lot we have faith in Kate's selection and... Read Full Review

Excellent customer service from Kate Shipp with attention to detail and client care that is exemplary , very many thanks for your support over the... Read Full Review

Kate Shipp has been responsible for both the purchase and renovation of our house in Wallington Way and has given exceptional service. Nothing has been too much trouble. In this she has been supported by all members in the office with whom we have been in contact who have always been... Read Full Review

Great to deal with!! Kate and her lettings team are A+ will recommend to anyone very helpful many thanks... Read Full Review

Kate continues to offer exceptional service. Her extensive knowledge of the lettings business means I can totally trust her view of rent levels, work necessary and most of all.... her choice of tenants. Where I've had problems at properties she has been unfailingly supportive and never shies ... Read Full Review

Received a fantastic service when selling my property from start to finish. I would thoroughly recommend using Frome sales team. Very friendly and knowledgeable of the local property... Read Full Review

No stars wasn't an option unfortunately. Avoid. Pressure you into seeing their own broker to get onto a 'favoured list' which is appalling. I appreciate offers need to be verified however it just takes a call to my own broker. I was advised if I saw their broker I could increase my budget, which... Read Full Review

I am using Rightmove to carry out properly searches in my area. I have sent many estate agents requests for properties that I am interested in via Rightmoves contact agent option and never have any problems apart from Allen and harris!! Every time I have the misfortune of TRYING to contact this... Read Full Review

We found Sequence to be very awkward to deal with. No personal accountability; No urgency; Avoid answering questions to which the answer would show them to have made an error. Unless the property they are offering is perfect for you, I would suggest thinking very carefully before renting or... Read Full Review