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3/5, 8 Reviews
50% Recommended
75% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
25% letting fee satisfaction
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By : 'Peter'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : WA15
After more than twelve weeks with only a handful of viewings but no success, I decided to have a look at the advert for my flat on Rightmove, only to find it wasn't there. This explains the long period without viewings (at least five weeks). They were unable to explain why this happened. I have now cancelled the contract. In addition to this, I was not impressed with the photographs and I think they could and should have sold the attractions of my flat and the benefits of its location much more effectively. Feedback about the viewing mostly took too long. . about r and must have been removed for six weeks or more. I have now cancelled the contract. The potential disaster for me is that I have paid a deposit on a property in Europe and the seller can keep if if I do not complete the purchase of it by the end of September.
They are good.
No procedure set.
Last updated at 1/25/2016, 4:49:16 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 100% | £235,000 | £390,000 |
| Lettings | 0% | 25% | £700 | £725 |
Thornley Groves
213 Ashley Road, Hale, Cheshire
WA15 9TB
01619414111
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'Peter'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : WA15
After more than twelve weeks with only a handful of viewings but no success, I decided to have a look at the advert for my flat on Rightmove, only to find it wasn't there. This explains the long period without viewings (at least five weeks). They were unable to explain why this happened. I... Read Full Review
They are good.
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By : 'Juber'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : M15
Worst estate agent, they will take a big chunk out of your deposit at the end of your contract.... Read Full Review
Bad
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abigail
By : 'Aj'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M15
The worst ever, wrote the contract wrong an tricked us into a longer contract after saying she will change it. Very rude an never replies back or answers calls for days once she got you to sign... Read Full Review
Bad
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Sarah Bullough
Stuart
By : 'Carol'
Services : Sales( As a Vendor )
Sold price : £255000
Would you recommend ? : Yes
Postcode : WA15
It's an unfortunate fact that estate agents are often regarded as horrid. But this lot were rather nice. Despite being scarily dynamic and smart, they were humorous, compassionate and patient. Nothing was a problem, no question too silly. They kept me informed, achieved my price and moved me on... Read Full Review
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Stacey
Stuart
By : 'Paul'
Services : Sales( As a Vendor )
Sold price : £235000
Would you recommend ? : Yes
Postcode : WA15
We recently sold our property through Thornley Groves (Hale) and our main Sales Agent was Stacey Hickson. Her professionalism, commitment and dedication to selling our property was outstanding and she arranged and attended most of our viewings and ensured we received feedback on a regular basis.... Read Full Review
Hugely satisfactory, excellent service delivered.
Hugely satisfactory, excellent service delivered.
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Stacey
Stuart
By : 'Caroline'
Services : Sales( As a Vendor )
Sold price : £390000
Would you recommend ? : Yes
Postcode : WA14
Thornley Groves handled the sale of a large ground floor apartment on behalf of our elderly parents. At all times the staff we dealt with were courteous and helpful. Stacey Hickson was particularly approachable, always responded quickly to enquiries and was at all times mindful that the agency were ... Read Full Review
Very good value for money and nothing unexpected added on. 1% +VAT
Very good value for money and nothing unexpected added on. 1% +VAT
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By : 'Sanchit'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WA15
I am extremely satisfied with the service offered to me. Agents were very quick in responding to my queries, they have been really supportive and punctual in the commitments. I am highly impressed and I am going to recommend the services of Thornley Groves to all rented property seekers. Awesome ... Read Full Review
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By : 'Caroline'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £725
Would you recommend ? : No
Postcode : M15
Booked a viewing and the agent was more than 30 minutes late. This was how they behaved even BEFORE I handed over admin fee and deposit. Just imagine how they would treat you afterwards. I didn't even bother to see the flat after standing outside it for half an hour when the agent told me he still... Read Full Review