Nicola was absolutely amazing! We were listed with another agency who were woeful and I am over the moon we changed to Castledene. The service was worlds apart! From the video advert to the photographs which showed our home in the best possible way the approach taken was spot on. What I was most... Read Full Review

Nicola from the seaham office has been invaluable to me in helping me rent out my property! She has made sure I have all the relevant checks and certificates and insurances and licenses and recommended some great people to carry the checks out too. Very very... Read Full Review

I couldn't be more happy I was having a dreadful time at my last property and the girls at castledene especially hieka and Kate made me feel welcome and helped me get my new property I'm am extremely grateful and I'm so happy in my new home I couldn't thank them enough for... Read Full Review

We walked into Castledene (Seaham branch) feeling demoralised from other estate agents lack of interest. Nicola turned this feeling around within minutes ! She was immediately approachable, honest and we just knew that we had hope for finding our perfect property. She understood we were making a ... Read Full Review

I was a client with Castledene sales and lettings, Seaham for five years and I have to say their certainly the best ive experianced, Always friendly polite and helpful and will be a big miss. Thanks to all the staff with a very special thank you to Jean for all the great help and... Read Full Review

I bought a house through Julia at Castledene and I have to say you couldn't expect a better service. From initial enquiry through to exchange and completion Julia and her colleagues were quick, friendly and efficient. After finding out my requirements she presented the ideal property for my... Read Full Review

The branch is very unprofessional. Me and my partner arranged a viewing with the agency and it was cancelled with no upfront contact. Got to the house after driving 50miles, phoned the company and got 'I'm sorry the viewing got cancelled.' We received no email or phone call to... Read Full Review

When people exceed your expectations credit it due. During an unprecidented time, Julia handled the negotiation of the purchase of my property with skill and a truely remarkable level of efficiency. She had clearly primed the vendor to expect an offer and with enviable multi-tasking skills she... Read Full Review

Fantastic! I'm so grateful and overwhelmed at how friendly the staff are and how quickly they managed to deal with me getting a house, thank you so... Read Full Review

Well well well still trying to let the house jack built 28 wear street well the house has been tidied up to look good repair work not been done including leak in kitchen will take forever to get work done house not worth the money or live in at all I'd go... Read Full Review

Excellent service - Having relocated To the North East recently the team at Castledene Seaham (specifically Jean) have enabled a smooth and effortless transition by communicating openly and often as well as allowing frequent visits to the property, normally on short notice and during the weekend.... Read Full Review

I am new to the lettings market, and purchased my first property through Castledene Seaham, who now will manage the let. The staff have been extremely helpful, and very professional, with a special mention to Jean and Julia. I am looking forward to a lasting relationship with this company. Many... Read Full Review

I was very happy with all the help in getting a property the zero deposit scheme is fantastic as it helps me get things with money that would have been sat there till I moved again very. straightforward no hassle very... Read Full Review

Staff are always happy to help understanding and professional always smiling and make you feel like a valued customer thanks... Read Full Review

The Seaham Branch have managed our flat for many years in a very professional way. They keep us fully appraised, sort out any issues with the tenant or the property and make being a distant landlord very easy. A special mention to Jean Pool who we deal with as our manager but having met all the... Read Full Review

From Mick Faulkner . When I started using Castledene about 3 years ago , the support was very poor, with various Account Managers regularly changing there roles. However, over the last year or so things have improved considerably ,although the account system I still find poor, and very confusing.... Read Full Review

I used to have some buy to let properties with this branch. In the 2 years I had these, I must have had 5 different account managers. Needless to say this caused a multitude of... Read Full Review

I would like to thank all the staff for the help and support and emma and all the rest of the... Read Full Review

Nicola and Stuart have been fantastic with the sale of our home. Always at the end of the phone and very down to... Read Full Review

Have been a tenant with this company for almost 3 years and never had a single problem. Always eager to help and deal with enquiries quickly and professionally looking forward to even longer years working... Read Full Review