The UK's Largest Customer Review Website for the Property Industry
Search by
Useful information
About allAgents
For agents
Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
The UK's Largest Customer Review Website for the Property Industry
Loading...
Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.2/5, 126 Reviews
84% Recommended
86% sales valuation accuracy
75% letting valuation accuracy
100% sales fee satisfaction
27% letting fee satisfaction
Share On : 
By : 'Louise'
Services : Letting(As a Tenant)
Rent PCM : £700
Would you recommend ? : No
Postcode : RG30
We rented a flat through Parkers and stayed for two years as we paid relatively low rent for Reading. The initial letting process was easy though the fees were expensive (with an extra charge tacked on to what we were initially told it would be when we went to Market Place branch to pay). The flat was old-fashioned and needed a full clean, we asked for a professional clean to be done before we moved in and this was put in the contract and agreed. While the place had been given a fresh coat of paint, clearly the professional clean was never carried out and the flat was a disgrace with the previous tenants' 'marks' still in the toilet. Further evidence of the state of the flat was in the inventory which stated the kitchen and bathroom had been 'domestically cleaned', not professionally. Being keen to move in we naively set about cleaning it ourselves and didn't take any photographs - fast forward two years and we leave the entire flat cleaner than when we moved in but have nearly £300 taken from our deposit for cleaning, including such petty items as 'dust in carpet around door frame'. We admitted there were two items with minor damage which we accepted and paid for but having received less than half of the deposit we feel completely ripped off - we lived there quietly for two years and in the end were rinsed for all the money they could get from us. Perhaps we could have taken it to a formal dispute but without hard photo evidence we realised we didn't have the proof to back ourselves up, plus we couldn't bear having to deal with Parkers for any longer than we had too. I've noticed the positive reviews on this site are mostly from the landlords and sellers, with negative 1-star reviews from the actual tenants, and I think that really tells you everything you need to know about where Parkers' priorities lie. My advice to anyone renting through Parkers is to ensure you photograph everything yourself when moving in and do not rely on the inventory - keep all complaints in writing as evidence. We are doing this from now on and happy to say our new letting agency is 100% better.
Very expensive, more than £100 to renew a contract, £30 referencing fee when we moved out and check out fee.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 86% | 100% | £146,500 | £270,000 |
| Lettings | 75% | 27% | £700 | £1,400 |
Parkers Estate Agents
25-26 Market place, Reading, Berkshire
RG1 2DG
0118 957 5455
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Share On :
By : 'Jo'
Services : Sales( As a Buyer )
Sold price : £146500
Would you recommend ? : No
Postcode : RG1
I have no idea how it is possible to make a straight forward landlord-to-landlord purchase as lengthy as this. Nine months for a simple, no-chain flat purchase, with funds in place and ready to go. As the buyer, I probably did benefit from the appalling pictures used to advertise the place though,... Read Full Review
By : Damien Glowacki
Jan 25, 2021Hi Jo Thank you for taking the time to review our services. Whilst I appreciate your frustration that the transaction has been ongoing for almost 6 months now, I do feel it is important to...
Share On :
By : 'Harry'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : No
Postcode : RG30
Was a tenant with Parkers for a number of years. Avoid this company at all cost. The property was let to us in a horrific state and the property manager failed to respond on a number of occasions. When the property moved from Samuel James to Parkers, they lost the keys on the move over and we had... Read Full Review
Share On :
By : 'Naeem'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : RG6
Totally unprofessional. Did not turn up to viewing after making appointment. Didn't even bother to call. Finally called back 2 days later and got the wrong name and asked how the viewing went. Totally clueless. There are much better estate agents in Reading so I would definitely avoid... Read Full Review
Share On :
By : 'tejas'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : RG30
I was handed over a stinking, moldy extremely unhygienic property. Moreover despite of explaining the problem several times, I am hardly getting any solution. These guys are not even ready to accept their mistake and just leaving me and my family to... Read Full Review
Share On :
Kate
By : 'Maggie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RG1
Nothing was too much trouble. Once the sale was done, Somer worked tirelessly to liaison and chase up the progress with solicitors. I cannot thank Parker's enough, they changed a mundane task into a brilliant experience. Very special thanks to Kate and... Read Full Review
Fees worth every penny
Share On :
Mark
Sophie
By : 'TTK'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : RG65
I was a tenant who paid the checkin chages, but got the house in a shabby conditions with a 70page report of all the issues. The basic health and safety was compromised and there was no inspection carriedout. My kids fell sick because of dust and mould in the house and no one in parkers cared about ... Read Full Review
Bad- Agent fees is only rip off and they hardly do anything
Share On :
Sophie
Mark
By : 'Shirley'
Services : Letting( As a Owner )
Rent PCM : £840
Would you recommend ? : Yes
Postcode : RG4
We purchased our first rental property through Parker's over 10 years ago and have remained with them as our letting agents ever since. We have always found their service extremely prompt and efficient, dealing with any issues between Tenant/s and Landlord without delay. Sophie is always a... Read Full Review
Good
Share On :
By : 'Louise'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : RG30
We rented a flat through Parkers and stayed for two years as we paid relatively low rent for Reading. The initial letting process was easy though the fees were expensive (with an extra charge tacked on to what we were initially told it would be when we went to Market Place branch to pay). The flat... Read Full Review
Very expensive, more than £100 to renew a contract, £30 referencing fee when we moved out and check out fee.
Share On :
By : 'T'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
When I first started renting with Parkers they seemed pretty good but over the years their standards have definitely slipped. They took far too long to carry out repairs. I spent two weeks in the middle of winter without a working boiler (and I had a 17 month old baby at the time). I wasn't... Read Full Review
Very high.
Share On :
Somer
By : 'Ruth'
Services : Sales( As a Vendor )
Sold price : £270000
Would you recommend ? : Yes
Postcode : RG1
I recently used Parker's to sell my property. I wouldn't hesitate to recommend them to others. I found them to be honest, pragmatic and very efficient. They know the Reading market well, gave me sound advice on the valuation and managed visits with minimal fuss and much courtesy. Post... Read Full Review
Negotiable
Share On :
Ben
Damian
By : 'Sarah'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : RG7
My house was taking a long time to sell and Parkers approached us to assist. On initial contact the context given by their representative was regarding entering into a joint agency agreement with the other agent, and that's what we understood we were entering into. Whether intentionally done... Read Full Review
In line with the market.
By : Julie
Jan 25, 2018I agree with your comments. They are not professional agents. They have lied to me, and tried to intimidate me and indeed also have been aggressive. I buy and sell properties all the time and have ...
Share On :
Mark
Rebecca
By : 'Long'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RG6
We have been landlords with Parkers Lettings for some time now. Having just registered a new property for letting with them I am again really pleased with the service Mark Brooker and his team have given. They were efficient and realiable offering guidance and advice at every stage. The whole... Read Full Review
Always open to suggestions.
Share On :
By : 'Dm'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
Absolutely dreadful company to rent with. I moved in to one of their properties with my partner last year and it wasn't exactly a fantastic standard... scuffs on the walls, chipped door frames, the cover for the extract fan came out and hit me on the head. However we were hopeful as we were told at ... Read Full Review
By : Louise
Sep 7, 2018Almost exactly the same experience we had, rented a flat that was in poor condition and not cleaned before we moved in and we were then charged for 'dust on carpet under door' when we moved out 2...
Share On :
By : 'Sioban'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : RG21
This is not a good agent I would advise prospective tenants and landlords to stay away from them. They remind me of little Apprentice candidates in there Top Man suits with that awful I am a ruthless little businessman attitude . They try to intimidate with faux law, when you ask them what law... Read Full Review
Excessive and overpriced given that
Share On :
By : 'marketplace'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG2
I have rented with a few agencies before I bought my house and Parkers was the worst in an average low quality community. I was not happy with them during the tenure of my contract but the worst came when I told them I was not renewing. We agreed they could bring people to see the house during the ... Read Full Review
By : Mark Brooker
Jul 15, 2016Thank you for taking the time to raise your concerns. As the Lettings Director for Parkers, your comments are of great concern to me and I would be grateful if you could contact me on 0118 957 5455...
Share On :
By : 'Gary'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : RG1
Arrogant and completely self-serving. Parkers listed a property I was interested in, but when I called to arrange a viewing it was confirmed I was not allowed to as I had sold through Purple Bricks. When I challenged this it was down to purple bricks never complete. Again I challenged and was... Read Full Review
Live up to this claim. "Call us today or book online below for your free no obligation valuation and see what makes Parkers the right choice when it comes to marketing your home."
Live up to this claim. "Call us today or book online below for your free no obligation valuation and see what makes Parkers the right choice when it comes to marketing your home."
Share On :
By : 'A'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG30
Sophie is not a professional in her approach to handling issues which is rather sad. I have decided not to bother contacting her with any issues I have as she lacks empathy and is not helpful. Her people skills are very poor. I shouldn't be saying this but Matt Brooker is only agent who thinks and ... Read Full Review
Share On :
By : 'Ophelia'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : RG2
Parkers reading agents are not good agency to search for room. Staff are not helpful at at all and their are very high not good for any one to go... Read Full Review
Very very bad
Share On :
By : 'Unhappy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
Absolutely extortionate fees that are repeatedly asked for at every opportunity from tenants, including over £100 for a tenancy renewal and hundreds of pounds in admin fees at the start an end of a tenancy. No willingness to consider reasonableness or fairness of these fees and some of... Read Full Review
Far too high
Share On :
Damian
Ben
By : 'Christine'
Services : Sales( As a Vendor )
Sold price : £250000
Would you recommend ? : Yes
Postcode : RG2
Years back Parkers had a terrible reputation in Reading. Having spoken to three prospective estate agents re the sale of my property and not being happy with any of them, I took my daughters advice and tried Parkers, who she had used successfully 2 years ago. Ben Mitchell seemed to be honest... Read Full Review