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Bishopston, Bristol BS7
4.7/5, 176 Reviews
95% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
With expertise spanning every element of estate agency we are able to provide a comprehensive sales, lettings & property management service. We are independently run with local people providing in-depth knowledge of this fantastic area of Bristol, understanding and delivering upon our clients instructions.
Operating from our flagship office on Gloucester Road, and within the largest stretch of independent shops within Europe, CJ Hole Bishopston have been selling, letting and managing homes for many generations incorporating traditional values with cutting edge modern technology.
"Terrible from start to..."
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1 Star Review
By : '127'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : BS7
Nov 5, 2018
People found this helpful0
We were very disappointed with the service we received from CJ Hole. After requests for maintenance in our house, emails were ignored, and phone calls left us with false hope. On one occasion (when maintenance work was finally carried out) we were blamed for causing damage to an inspection tile which the plumber they employed had removed. On another occasion we explained the shower door was not shutting properly and causing flooding in the bathroom every time we showered. CJ Hole advised us it was not an emergency and were later blamed for mould growing on the ceiling. On yet another occasion a tap broke, which was also not treated as an emergency. CJ Hole took several weeks to contact the landlord, who then wanted us to pay for the repair. After we contacted the council with our list of problems, they came to inspect the property and requested CJ Hole to complete the work. After we vacated the property at the end of our tenancy agreement CJ Hole made attempts to retain our deposit. They sent a list of 12 problems, but we provided them with evidence for why we were not responsible (including a receipt for cleaning the carpets). After we advised them that we were referring our case to the deposit protection service and the council, the list was reduced to 3 items. We also objected to a gardening fee of £65 (the garden was overgrown and in a bad state when we moved in) but we gave in because we could not wait any longer to get our money back. A very disappointing service.
Comments on Agent Fees
Overpriced
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100% | 100.00% | £105,000 | £440,000 |
Areas covered
- Ashley Down
- Bishopston
- BS7
- Eastville, Greenbank
- Filton
- Filton Park
- Horfield
- Lockleaze
- Montpelier
- St Andrews
- St Pauls
- St Werburghs
- Stokes Croft
Address
CJ Hole
92-94 Gloucester Road, Bristol, City of Bristol
BS7 8BN
0117 9232 888
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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1 Star Review
Gareth
By : 'Anca'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1025
Would you recommend ? : No
Postcode : BS7
Sep 28, 2021
People found this helpful1
To begin with, we had no issues. We put our offer forward for renting a house and we got accepted. The referencing process was lengthy but everything came back clean. Then, one week before moving in, and just before receiving the contract to sign, the landlord decided to pull our offer. We... Read Full Review
Comments (0)
To begin with, we had no issues. We put our offer forward for renting a house and we got accepted. The referencing process was lengthy but everything came back clean.
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Anca Mihai said about CJ Hole
Services : Letting( As a Prospective Landlord/Tenant )Date: 28th Sep 2021
To begin with, we had no issues. We put our offer forward for renting a house and we got accepted. The referencing process was lengthy but everything came back clean.
Then, one week before moving in, and just before receiving the contract to sign, the landlord decided to pull our offer. We thought that they changed their mind about renting out the house, but they refused to give any reason.
The agency offered to help us find a replacement, but I had to do most of the chasing and barely got one set of houses. Silence afterwards.
A couple of days later, we found out the house is reposted with CJ Hole. This made no sense. We are two guys trying to rent a house so we can continue our work in Bristol. I am not a British citizen, but I've been in the UK for the past 6 years. The landlord decided not to go with us without wanting to give any reason. That's when we realised they are either sexist, racist or homophobic.
We've challenged the agency about it and they are still refusing to ask the landlord for a reason. They said these problems are very important for them but they continue to support the landlord by reposting their house.
What about our expenses for prolonging our stay away from Bristol and the time lost in re-starting the search for a different house?
How is this fair?
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As a buyer I was made to feel ...
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2 Star Review
By : 'A'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BS7
Nov 9, 2020
People found this helpful0
As a buyer I was made to feel stupid and patronized when making my offer with agent even a saying “I know what they will say to that” when I offered 2,500 less than he had been pushing me for. I know as someone who is selling property that you want the agent to keep all buyers happy in the process... Read Full Review
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A B said about CJ Hole
Services : Sales( Prospective Vendor/Buyer )Date: 9th Nov 2020
As a buyer I was made to feel stupid and patronized when making my offer with agent even a saying “I know what they will say to that” when I offered 2,500 less than he had been pushing me for. I know as someone who is selling property that you want the agent to keep all buyers happy in the process - if you do want that for your house don't choose CJ Hole Bishopston
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By : Andy Musker
Dec 3, 2020Hi Joe, we’re really disappointed to hear that you were not satisfied with your experience at CJ Hole. We appreciate customer feedback (good or bad) as it gives us an opportunity to review and...
Deposit ...
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5 Star Review
Sam
By : 'Hannah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS7
Aug 17, 2020
People found this helpful0
I would like to thank Sam Jeffreys for his time ensuring our deposits were returned fairly. Sam was able to turn what we thought would be a stressful process into something very quick and easy. Sam listened to our concerns and we were able to work together, keeping both parties happy. I would be... Read Full Review
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Hannah said about CJ Hole
Services : Letting( As a Tenant )Date: 17th Aug 2020
I would like to thank Sam Jeffreys for his time ensuring our deposits were returned fairly. Sam was able to turn what we thought would be a stressful process into something very quick and easy. Sam listened to our concerns and we were able to work together, keeping both parties happy. I would be happy to work with Sam and CJ Hole in the future.
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property ...
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5 Star Review
Shiz
By : 'Andrew'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS7
May 21, 2020
People found this helpful0
CJ Hole have been managing my student properties for almost a year. I am very pleased with the property management offered by them; all of my houses were let very quickly and my designated property manager Shiz has been excellent in dealing with the on going management of the properties. He has... Read Full Review
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Andrew said about CJ Hole
Services : Letting( As a Owner )Date: 21st May 2020
CJ Hole have been managing my student properties for almost a year. I am very pleased with the property management offered by them; all of my houses were let very quickly and my designated property manager Shiz has been excellent in dealing with the on going management of the properties. He has dealt with any issues that arise in a very efficient and professional manner. I would have no hesitation in recommending CJ Hole to any other landlords
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5 Star Review
Gareth
Shiz
By : 'John'
Services : Letting( Property Management )
Rent PCM : £2625
Would you recommend ? : Yes
Postcode : BS7
May 19, 2020
People found this helpful0
Having instructed CJ Hole to manage my property portfolio which consists of student and professional tenants ( mainly students ) almost one year ago I am so pleased with the service they have provided I felt I should post a review this will be the first review I have posted in my entire life... Read Full Review
Comments (0)Having instructed CJ Hole to manage my property portfolio which consists of student and professional tenants ( mainly students ) almost one year ago I am so pleased with the service they have provided I felt I should post a review this will be the first review I have posted in my entire life
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John Spring said about CJ Hole
Services : Letting( Property Management )Date: 19th May 2020
Having instructed CJ Hole to manage my property portfolio which consists of student and professional tenants ( mainly students ) almost one year ago I am so pleased with the service they have provided I felt I should post a review this will be the first review I have posted in my entire life
Having previously owned an Estate Agency & Property Management Company I am obviously fully aware of the service I expect from a Managing Agent and I am happy to say C J Hole have exceeded my expectations
My first point of contact was Gareth Murphy Senior Lettings Valuer Gareth immediately impressed me with his professionalism and knowledge of current market conditions all properties were let quickly and efficiently with me being kept informed every step of the way
My designated Property Manager Shiz has proved to be extremely efficient diligent and competent when dealing with day to day maintenance problems etc which invariably arise
I have no hesitation in recommending C J Hole to any other Landlords
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Great service from Sam in ...
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5 Star Review
Sam
By : 'Gareth'
Services : Property Management
Would you recommend ? : Yes
Postcode : BS7
Dec 6, 2019
People found this helpful0
Great service from Sam in terms of the maintenance and refurb to get ready for re letting. Really helpful and quick in responding and get value for money. Thanks again for all the support from the letting team really goes give me great peace of... Read Full Review
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Gareth Ray said about CJ Hole
Services : Property Management( )Date: 6th Dec 2019
Great service from Sam in terms of the maintenance and refurb to get ready for re letting. Really helpful and quick in responding and get value for money. Thanks again for all the support from the letting team really goes give me great peace of mind.
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5 Star Review
Milli
Emily
By : 'Natasha'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS7
Dec 3, 2019
People found this helpful0
Big thanks to Mili, Izzy, Emily and the whole Lettings team at CJ Hole for being so supportive and professional! I am a first time Landlord and these guys helped me get everything in order and even went out of their way to help when the tenant locked themselves out!! Thanks again. Natasha... Read Full Review
Comments (0)Big thanks to Mili, Izzy, Emily and the whole Lettings team at CJ Hole for being so supportive and professional! I am a first time Landlord and these guys helped me get everything in order and even went out of their way to help when the tenant locked themselves out!! Thanks again.
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Natasha Seamons said about CJ Hole
Services : Letting( As a Owner )Date: 3rd Dec 2019
Big thanks to Mili, Izzy, Emily and the whole Lettings team at CJ Hole for being so supportive and professional! I am a first time Landlord and these guys helped me get everything in order and even went out of their way to help when the tenant locked themselves out!! Thanks again.
Natasha Seamons.
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We have been experiencing ...
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5 Star Review
Dee
By : 'Robert'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : BS7
Nov 12, 2019
People found this helpful0
We have been experiencing issues with damp in our flat due to issues with the roofing next door. I have been dealing with Dee who has been brilliant through out the process. She has been responding to my communications very efficiently and always with satisfactory but also very polite and generally ... Read Full Review
Comments (0)We have been experiencing issues with damp in our flat due to issues with the roofing next door. I have been dealing with Dee who has been brilliant through out the process. She has been responding to my communications very efficiently and always with satisfactory but also very polite and generally well mannered answers. I have lived independently for12 years now and can say Dee has to be the best letting agent/ team member of an estate agent she I’ve dealt with yet.
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Robert weeks said about CJ Hole
Services : Letting( As a Tenant )Date: 12th Nov 2019
We have been experiencing issues with damp in our flat due to issues with the roofing next door. I have been dealing with Dee who has been brilliant through out the process. She has been responding to my communications very efficiently and always with satisfactory but also very polite and generally well mannered answers. I have lived independently for12 years now and can say Dee has to be the best letting agent/ team member of an estate agent she I’ve dealt with yet.
Robert Weeks 77a Gloucester Road
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1 Star Review
By : 'Harry'
Services : Letting( As a Tenant )
Rent PCM : £3045
Would you recommend ? : No
Postcode : BS7
Oct 7, 2019
People found this helpful0
In their defence, they were always polite and responded quickly when contacted. However, it is undeniable that they rip off students to maximise their profits at every opportunity... Viewed the property and then they cut off half our garden when we moved in for 'maintenance' but... Read Full Review
Comments (0)In their defence, they were always polite and responded quickly when contacted.
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Harry Smith said about CJ Hole
Services : Letting( As a Tenant )Date: 7th Oct 2019
In their defence, they were always polite and responded quickly when contacted.
However, it is undeniable that they rip off students to maximise their profits at every opportunity...
Viewed the property and then they cut off half our garden when we moved in for 'maintenance' but didn't touch it all year.
The house was messy and in poor condition when we moved in.
Tried to keep the majority of our deposit for damage that was there before we even moved in.
The list goes on but I haven't got the time, WOULDN'T RECOMMEND!
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Great viewing all ...
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5 Star Review
Gareth
By : 'Jo'
Services : Letting( As a Tenant )
Rent PCM : £1225
Would you recommend ? : Yes
Postcode : BS8
Jun 17, 2019
People found this helpful0
Gareth was extremely friendly and informative on this viewing. I felt like as if I left having seen and been told everything possible about the property as well as been treated in a lovely, kind and professional manner. Having a viewing with such a pleasant agent will make me look at CJ hole... Read Full Review
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Jo Heath said about CJ Hole
Services : Letting( As a Tenant )Date: 17th Jun 2019
Gareth was extremely friendly and informative on this viewing. I felt like as if I left having seen and been told everything possible about the property as well as been treated in a lovely, kind and professional manner. Having a viewing with such a pleasant agent will make me look at CJ hole properties first when looking for a property in the future.
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Terrible from start to ...
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1 Star Review
By : '127'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS7
Nov 5, 2018
People found this helpful0
We were very disappointed with the service we received from CJ Hole. After requests for maintenance in our house, emails were ignored, and phone calls left us with false hope. On one occasion (when maintenance work was finally carried out) we were blamed for causing damage to an inspection tile... Read Full Review
Comments on Agent Fees
Overpriced
Comments (0)We were very disappointed with the service we received from CJ Hole. After requests for maintenance in our house, emails were ignored, and phone calls left us with false hope. On one occasion (when maintenance work was finally carried out) we were blamed for causing damage to an inspection tile which the plumber they employed had removed. On another occasion we explained the shower door was not shutting properly and causing flooding in the bathroom every time we showered. CJ Hole advised us it was not an emergency and were later blamed for mould growing on the ceiling. On yet another occasion a tap broke, which was also not treated as an emergency. CJ Hole took several weeks to contact the landlord, who then wanted us to pay for the repair. After we contacted the council with our list of problems, they came to inspect the property and requested CJ Hole to complete the work.
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127 Landseer Av. said about CJ Hole
Services : Letting( As a Tenant )Date: 5th Nov 2018
We were very disappointed with the service we received from CJ Hole. After requests for maintenance in our house, emails were ignored, and phone calls left us with false hope. On one occasion (when maintenance work was finally carried out) we were blamed for causing damage to an inspection tile which the plumber they employed had removed. On another occasion we explained the shower door was not shutting properly and causing flooding in the bathroom every time we showered. CJ Hole advised us it was not an emergency and were later blamed for mould growing on the ceiling. On yet another occasion a tap broke, which was also not treated as an emergency. CJ Hole took several weeks to contact the landlord, who then wanted us to pay for the repair. After we contacted the council with our list of problems, they came to inspect the property and requested CJ Hole to complete the work.
After we vacated the property at the end of our tenancy agreement CJ Hole made attempts to retain our deposit. They sent a list of 12 problems, but we provided them with evidence for why we were not responsible (including a receipt for cleaning the carpets). After we advised them that we were referring our case to the deposit protection service and the council, the list was reduced to 3 items. We also objected to a gardening fee of £65 (the garden was overgrown and in a bad state when we moved in) but we gave in because we could not wait any longer to get our money back. A very disappointing service.
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1 Star Review
By : 'Matt'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : No
Postcode : BS7
Oct 30, 2018
People found this helpful0
We (three young professionals) rented a house in Lockleaze, Bristol through CJ Hole from September 2017- September 2018, and I would honestly recommend people to avoid using this agency. From the beginning of our tenancy, we had issues getting the agency to push for things to be fixed at the... Read Full Review
Comments on Agent Fees
Bad for the service given to us throughout the tenancy.
Comments (0)We (three young professionals) rented a house in Lockleaze, Bristol through CJ Hole from September 2017- September 2018, and I would honestly recommend people to avoid using this agency.
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Matt said about CJ Hole
Services : Letting( As a Tenant )Date: 30th Oct 2018
We (three young professionals) rented a house in Lockleaze, Bristol through CJ Hole from September 2017- September 2018, and I would honestly recommend people to avoid using this agency.
From the beginning of our tenancy, we had issues getting the agency to push for things to be fixed at the newly "refurbished" house. As stated in our inventory on the day of move in, there were noticeable issues with the property, such as cupboards broken, dirty kitchen all which the agency said would be sorted. Weeks would go past and these issues we raised had failed to get anywhere. Furthermore, the poor and cheap refurb under taken by our somewhat lazy, ignorant and difficult landlord were apparent from the get go. There was no extractor fan put into the bathroom, this caused mould, the cheaply fitted shower door was leaking just to name a few.
Wanting to live in a clean, tidy and functioning house, we reported these issues to CJ Hole to forward to the landlord. Water was leaking from the shower, something we explained unless was tackled quickly the bill at the end of it would be much worse. This was something that was being sorted as we viewed the property, something I can only think of happening due to the issue previously being ignored.
Weeks would go past with no response and several attempts at phone calls being made. Each time a different member of staff would pick up the phone or email back and inform us they were waiting for the landlord to respond and âapprove worksâ or they were organising quotes. Months had now passed without any work being carried out and both and landlord and lettings agency reluctant to resolve the issue.
We therefore threatened to withhold our rent until the at times, quite dreadful conditions being a flooded bathroom, a broken sink tap for the kitchen and plugs that did not work were fixed. After CJ Hole responded to us, informing us a clause in the contract stated that we would have to pay £90 per day in fees to withhold our rent. This threat of withholding our rent still had no impact on CJ Hole speeding up the process and their understanding our frustration as rent paying tenants. We felt we had no rights so contacted Environmental Health at Bristol City Council.
Just to give you some indication of the time line of getting a response and things sorted, an original email was sent to CJ Hole in early October 2017, and on the 24th of February 2018 we were still explaining to CJ Hole the issues with the property. They were not happy we had gone to the council and told us they were âunawareâ of the issues. Once again a different member of staff came back to us on this.
At this point it was the middle of winter and a considerable amount of mould had built in the bathroom to add to the problems. There was no extractor fan in place and one of us suffered some severe asthma. After inspecting the property (and sending us the report) the council contracted the parties to inform them they had visited and reported this. (please see letter from council confirming contact attached).
Only now did CJ Hold decide to contact us. To their discontent at contact from the council did we begin to hear back of some progress being made. We felt neglected and as if we were dirty, loud annoying tenants who did not care for the property. We all worked full time and had to come back to a house that did not function. We felt if this had been a family living here, more notice would be been given.
Each time a issue was reported, a new member of staff would pick up the thread of emails and have no idea to our frustration what was going on!
Towards the end of our tenancy, we ensured the house was left in a tidy and reasonable state. The house was cleaned head to toe, and left in a better condition to when we moved in. The day after we moved out the landlord went round to look at the property. We were then told by a Gareth Murphy that a check out would occur and a list of things doing to the house would need to be paid for out of our deposit. There was a list of 12 items the landlord wanted to charge us for.
We firstly had proof that from the inventory, many of these things had been ignored from original requests such as the kitchen needing a professional clean, but we were trying to be charged for. Other items were just completely made up, and when challenged we had our question ignored and the item removed from the list. Other items being a lampshade that never existed, the entire carpets needing a professional clean (which we already paid for a sent the receipt in) and the wardrobes needing a clean (whatever that is!) were on the list. After much deliberating with CJ Hole we felt again let down, and that the landlord, who knew nothing of the original state of the property had gone in and putting this quite frankly, put a list of lies together to charge us for.
CJ Hole here ignored our questions as to why the same person who undertook the inventory on move in day, did not do this on move out day. Their response was âIn terms of your query, I should point out that the inventory is not carried out by CJ Hole, we outsource this. However we do carry out the check in, and accompanying report.â This in our eyes is a system that fails to help its tenants and puts the power in the landlord's hands, when they know nothing of the previous state of the property.
After relentless battling with CJ Hole and the landlord we were still being charged £65 for gardening at the end because of some overgrown grass and weeds. Again which were there when we moved in. We eventually had enough and gave in to the Landlord for this unwarranted claim. The withholding of our deposit was costing us money every day for unwarranted and false claims made by them. Where we had a door handle that had broken, we provided a new handle at our own expense for someone to come and fit it on. The fee for this was £75 to fit a door handle!! Again we questioned this as it amounted to a half day rate for a contractor in the city (4-5 hours work!). Knowing this was a greedy amount to take we had reduced on our appeal.
Long and short of this review I would not recommend CJ Hole. They choose lying landlords who do not care for the state of houses their rent paying tenants are living in, nor for customer service.
My main bit of advice would be to take as many photo's as possible on move in day, this along with inventory evidence being as specific as possible, keeping it all saved us a huge amount of made up fees. Our unwillingness to be stood all over ensured the unwarranted claims could not go ahead. Be sure to get environmental health involved where necessary.
This is an honest review, where we have the evidence to back these claims up. I hope this helps future students/professionals in our situation.
My main points summarised below.
- Do not consistently respond to issues
- Lack of communication
- Do not back up their tenants
- No urgency
- Different member of staff each response (no clue of what's going on)
- Rude
- Put you into a position with no leg to stand on
- Had to contact environmental health
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5 Star Review
By : 'Nigel'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS7
Jul 29, 2018
People found this helpful0
The sale of our family home by C.J.Hole Bishopston was a completely stress free experience. From Sean's initial valuation & explanation of marketing strategy, to Emma's post sale attention to detail, you just knew you were dealing with true professionals. The whole team viewed the... Read Full Review
Comments on Agent Fees
Very good fee structure
Comments (0)The sale of our family home by C.J.Hole Bishopston was a completely stress free experience. From Sean's initial valuation & explanation of marketing strategy, to Emma's post sale attention to detail, you just knew you were dealing with true professionals. The whole team viewed the house & were kept completely up to speed, which meant you could always speak to someone who knew exactly what the state of play was. There was nothing negative in our experience & we would not hesitate to recommend C.J. Hole, Bishopston.
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Nigel & Polly Fellows said about CJ Hole
Services : Sales( As a Vendor )Date: 29th Jul 2018
The sale of our family home by C.J.Hole Bishopston was a completely stress free experience. From Sean's initial valuation & explanation of marketing strategy, to Emma's post sale attention to detail, you just knew you were dealing with true professionals. The whole team viewed the house & were kept completely up to speed, which meant you could always speak to someone who knew exactly what the state of play was. There was nothing negative in our experience & we would not hesitate to recommend C.J. Hole, Bishopston.
P.S. We are now in the process of buying a new property through different agents, & our experience with them just reinforces how good C.J. Hole, Bishopston really were! Nigel & Polly Fellows
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5 Star Review
Milli
By : 'Nath'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS7
Feb 7, 2018
People found this helpful0
Milli, Thank you very much for yesterday, you and your colleague were very helpful and got us an answer quicker than we could have hoped for and we appreciated it every much. Many thanks, Nathan... Read Full Review
Comments on Agent Fees
Average
Comments (0)Milli,
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Nath said about CJ Hole
Services : Sales( As a Vendor )Date: 7th Feb 2018
Milli,
Thank you very much for yesterday, you and your colleague were very helpful and got us an answer quicker than we could have hoped for and we appreciated it every much.
Many thanks,
Nathan Bennett
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I found Milli and her ...
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5 Star Review
Milli
By : 'SarahB'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS7
Feb 7, 2018
People found this helpful0
I found Milli and her colleague were very friendly, informative and made me feel comfortable at a stressful time. We got a answer back from the tenant within a... Read Full Review
Comments on Agent Fees
Average
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SarahB said about CJ Hole
Services : Letting( As a Owner )Date: 7th Feb 2018
I found Milli and her colleague were very friendly, informative and made me feel comfortable at a stressful time. We got a answer back from the tenant within a hour
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5 Star Review
Andy
Emma
By : 'Hln'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS7
Dec 22, 2017
People found this helpful0
I did not expect ever to leave a review for an estate agent, generally a service that is meant to be endured not enjoyed! But we had a truly amazing service from cjhole. Andy was sensitive and professional, and his enthusiasm and support always felt genuine. From valuation through to completion,... Read Full Review
Comments on Agent Fees
Very reasonable,
Comments (0)I did not expect ever to leave a review for an estate agent, generally a service that is meant to be endured not enjoyed! But we had a truly amazing service from cjhole. Andy was sensitive and professional, and his enthusiasm and support always felt genuine. From valuation through to completion, the team were open, informative, supportive and actually very kind. Emma also was generous with her time and support, explaining processes and reassuring us when we got a bit anxious (unnecessarily as they had it all in hand!).
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Hln said about CJ Hole
Services : Sales( As a Vendor )Date: 22nd Dec 2017
I did not expect ever to leave a review for an estate agent, generally a service that is meant to be endured not enjoyed! But we had a truly amazing service from cjhole. Andy was sensitive and professional, and his enthusiasm and support always felt genuine. From valuation through to completion, the team were open, informative, supportive and actually very kind. Emma also was generous with her time and support, explaining processes and reassuring us when we got a bit anxious (unnecessarily as they had it all in hand!).
Our sale went through in just over 5 weeks, an astonishing time frame and a pretty stress-free experience. Thank you.
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4 Star Review
Sean
Emma
By : 'Shaun'
Services : Sales( As a Vendor )
Sold price : £310000
Would you recommend ? : Yes
Postcode : BS70
May 14, 2017
People found this helpful0
I would like to thank all the staff at Bishopston branch at CJ hole in Bristol for all the hard work went into selling off my property i'm so grateful to all for their attentive professional conduct which went into the sale of the property thank you all for the fabulous job you've done for me ... Read Full Review
Comments on Agent Fees
Good
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Shaun McCarthy dress said about CJ Hole
Services : Sales( As a Vendor )Date: 14th May 2017
I would like to thank all the staff at Bishopston branch at CJ hole in Bristol for all the hard work went into selling off my property i'm so grateful to all for their attentive professional conduct which went into the sale of the property thank you all for the fabulous job you've done for me great team work
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I recently sold my house with ...
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5 Star Review
Sean
Joe
By : 'Jackie'
Services : Sales( As a Vendor )
Sold price : £325000
Would you recommend ? : Yes
Postcode : BS7
Mar 27, 2017
People found this helpful0
I recently sold my house with CJ Hole Bishopston and am pleased to say that the process from beginning to end was a very positive one. Sean came to value the house and helped me to get the full asking price very quickly with a solid buyer. He was very professional and not at all pushy. Joe then... Read Full Review
Comments on Agent Fees
Fees were fair
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Jackie said about CJ Hole
Services : Sales( As a Vendor )Date: 27th Mar 2017
I recently sold my house with CJ Hole Bishopston and am pleased to say that the process from beginning to end was a very positive one. Sean came to value the house and helped me to get the full asking price very quickly with a solid buyer. He was very professional and not at all pushy. Joe then handled the sales progression and communicated regularly even if at times there was not much to say- it was reassuring to have the contact and he was calm and helpful. I really felt that both Sean and Joe had my best interests at heart and they took any stress away from me during the process.
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A seamless service from the ...
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5 Star Review
Andy
Amy
By : 'LBragg'
Services : Sales( As a Vendor )
Sold price : £200000
Would you recommend ? : Yes
Postcode : BS34
Mar 24, 2017
People found this helpful0
A seamless service from the team at CJ Hole, Bishopston. From our initial contact with Andy, then with Joe once the offer had been accepted, to Amy who cheerfully and professionally redirected and helped out when the other team members weren't immediately available (and the other team members who... Read Full Review
Comments on Agent Fees
Good - very competitive without having to haggle
Comments (0)A seamless service from the team at CJ Hole, Bishopston. From our initial contact with Andy, then with Joe once the offer had been accepted, to Amy who cheerfully and professionally redirected and helped out when the other team members weren't immediately available (and the other team members who accurately passed on messages).
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LBragg said about CJ Hole
Services : Sales( As a Vendor )Date: 24th Mar 2017
A seamless service from the team at CJ Hole, Bishopston. From our initial contact with Andy, then with Joe once the offer had been accepted, to Amy who cheerfully and professionally redirected and helped out when the other team members weren't immediately available (and the other team members who accurately passed on messages).
A definite recommendation.
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I have been more than happy ...
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5 Star Review
Joe
By : 'K.'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BS8
Mar 7, 2017
People found this helpful0
I have been more than happy with the service received from C.J. Hole and particularly Joe during the process of selling my property. I was kept well informed at all stages and Joe was a very good go-between with the solicitors and... Read Full Review
Comments on Agent Fees
Good value for work undertaken.
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K. Hopkins said about CJ Hole
Services : Sales( As a Vendor )Date: 7th Mar 2017
I have been more than happy with the service received from C.J. Hole and particularly Joe during the process of selling my property. I was kept well informed at all stages and Joe was a very good go-between with the solicitors and myself.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
<p>Our commitment to you.<br>
At CJ Hole, our customers are important to us, and we believe you have the right to a fair, swift and courteous service at all times.</p>
<p>If you have a complaint about the service that you have received from the CJ Hole local office you should put your concerns in writing to them directly. The correspondence will be acknowledged within 3 working days. The matter will then be investigated and a full response sent to you within 15 working days.</p>
<p>If you feel the matter remains unresolved you need to address your complaint to the Proprietor at the office, who will conduct an investigation and respond with a final viewpoint.</p>
<p>In the unlikely event that you remain dissatisfied then you may refer the matter to The Property Ombudsman (TPO) at the following address:</p>
<p>The Property Ombudsman<br>
Milford House<br>
43-55 Milford Street<br>
Salisbury<br>
Wiltshire<br>
SP1 2BP</p>
<p>Please contact your CJ Hole local office for further information.</p>
Last updated at 1/6/2017, 9:53:52 AM by allAgents
