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Hoopers
4.5/5, 29 Reviews
86% Recommended
100% sales valuation accuracy
75% letting valuation accuracy
95% sales fee satisfaction
95% letting fee satisfaction
Although originally handling all property matters, the company has now moulded itself into one of the most successful selling and letting agents in NW2 & NW10 and having been established 32 years in Neasden we have a number of repeat regular clients.
OUR LONG EXPERIENCE in the area and track record for selling
and letting properties throughout NW2, NW10 and NW9 has enabled us to move buyers and sellers from one part of the area to another, thereby widening our market share. Our experience in sales and lettings is second to none and our longevity speaks for itself.
WHEN YOU EMPLOY Hoopers to sell or let your property you are investing in a wealth of local knowledge and experience from working Principal, John Hooper and his team, many of whom have been involved with Hoopers for over a decade.
By utilising our experience, knowledge and ability you will ensure that your property sale or letting is handled professionally and by experts and you will receive the highest level of customer care available and this personal service and our willingness to go that extra mile is what has enabled us to become known as the housesold name.
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Hoopers
258 Neasden Lane North,NW10 0AA
Certified Customer Experience
Report Summary
Report generated on (30 April 2025 @ 04:09:08)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
Ann Kane on 27th Mar 2024
5 Star Review
Wonderful letting department thanks to Yolanda who goes over and above to make my experience of finding the correct tenants for your property an easy one
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Shezad on 10th Dec 2019
1 Star Review
Beware of these guys, very untrustworthy. I listed with them and another agent to sell my property, and Hoopers tried to sabotage sale of my property by the other agency.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Tanya on 12th Aug 2019
5 Star Review
I've just purchased my first home through Hoopers. So very helpful to a beginner in the property game I found them honest, straightforward, friendly and approachable i truly had a great experience using them. No hassle or problems whatsoever and a friendly and warm service from start to finish!
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
AA on 26th Jul 2019
5 Star Review
Jason Gibbs was a fantastic agent who helped us find the right property. He was helpful, approachable and always went the extra mile. He was also always contactable, which is something we found to not exist at other estate agents. This meant being able to progress matters at such short notice. We cannot recommend Jason enough - a true credit to Hoopers.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Ruby on 23rd May 2019
5 Star Review
Local agent that I have used for more than 30 years.
Reliable and competent as always.
Jason took care of the sale and took all the responsibility
of the process.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 30/04/2025
We do not accept responsibility for any inaccuracies relating to any of the review content or details of the firm/staff member mentioned.
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"Charming and..."
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5 Star Review
J
By : 'Steph'
Services : Sales(As a Buyer)
Would you recommend ? : Yes
Postcode : NW9
Nov 12, 2018
People found this helpful1
Jason was patient and helpful from the first time we spoke. As it was my first buy i had a lot of questions, he guided through all my questions and recommended a lot of people and actions if he couldn't answer himself. It was reassuring to have him going through this process.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 95% | £395,000 | £650,000 |
| Lettings | 75% | 95% | £0 | £0 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 4 | 0 | 2 | 0 | 8 | 0 | 10 | 2 | 1 | 2 |
Areas covered
- Cricklewood
- Dollis Hill
- Harlesden
- Kingsbury
- Neasden
- NW10
- NW2
- NW9
- Willsden
- Willsden Green
Address
Hoopers
258 Neasden Lane North, London, Greater London
NW10 0AA
020 8450 1633
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 18:30
- 09:00 - 18:30
- 09:00 - 18:30
- 09:00 - 18:30
- 09:00 - 18:30
- 09:00 - 15:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
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Wonderful letting department ...
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5 Star Review
yolanda
By : 'Ann'
Branch : Neasden, 258 Neasden Lane North
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW2
Mar 27, 2024
People found this helpful0
Wonderful letting department thanks to Yolanda who goes over and above to make my experience of finding the correct tenants for your property an easy ... Read Full Review
Comments (0)
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Ann Kane said about Hoopers
Services : Letting( As a Owner )Date: 27th Mar 2024
Wonderful letting department thanks to Yolanda who goes over and above to make my experience of finding the correct tenants for your property an easy one
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Not to be ...
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1 Star Review
By : 'Shezad'
Branch : Neasden, 258 Neasden Lane North
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NW2
Dec 10, 2019
People found this helpful0
Beware of these guys, very untrustworthy. I listed with them and another agent to sell my property, and Hoopers tried to sabotage sale of my property by the other ... Read Full Review
Comments (2)Was this helpful?:
Shezad said about Hoopers
Services : Sales( Prospective Vendor/Buyer )Date: 10th Dec 2019
Beware of these guys, very untrustworthy. I listed with them and another agent to sell my property, and Hoopers tried to sabotage sale of my property by the other agency.
The UK's Largest Customer Review Website for the Property Industry
By : Owner of Hoopers
Dec 10, 2019It is with great regret we have seen your review on Google. Here at Hoopers we pride ourselves on providing a professional and honest service and customer satisfaction is our primary aim. We are...
I've just purchased my ...
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5 Star Review
J
By : 'Tanya'
Branch : Neasden, 258 Neasden Lane North
Services : Sales( As a Buyer )
Sold price : £650000
Would you recommend ? : Yes
Postcode : NW2
Aug 12, 2019
People found this helpful0
I've just purchased my first home through Hoopers. So very helpful to a beginner in the property game I found them honest, straightforward, friendly and approachable i truly had a great experience using them. No hassle or problems whatsoever and a friendly and warm service from start to ... Read Full Review
Comments (0)Was this helpful?:
Tanya Mcknight said about Hoopers
Services : Sales( As a Buyer )Date: 12th Aug 2019
I've just purchased my first home through Hoopers. So very helpful to a beginner in the property game I found them honest, straightforward, friendly and approachable i truly had a great experience using them. No hassle or problems whatsoever and a friendly and warm service from start to finish!
The UK's Largest Customer Review Website for the Property Industry
Jason Gibbs was a fantastic ...
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5 Star Review
J
By : 'AA'
Branch : Neasden, 258 Neasden Lane North
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NW2
Jul 26, 2019
People found this helpful0
Jason Gibbs was a fantastic agent who helped us find the right property. He was helpful, approachable and always went the extra mile. He was also always contactable, which is something we found to not exist at other estate agents. This meant being able to progress matters at such short notice. ... Read Full Review
Comments (0)Was this helpful?:
AA said about Hoopers
Services : Sales( As a Buyer )Date: 26th Jul 2019
Jason Gibbs was a fantastic agent who helped us find the right property. He was helpful, approachable and always went the extra mile. He was also always contactable, which is something we found to not exist at other estate agents. This meant being able to progress matters at such short notice. We cannot recommend Jason enough - a true credit to Hoopers.
The UK's Largest Customer Review Website for the Property Industry
As always efficient, helpful, ...
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5 Star Review
J
John
By : 'Ruby'
Branch : Neasden, 258 Neasden Lane North
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NW2
May 23, 2019
People found this helpful0
Local agent that I have used for more than 30 years. Reliable and competent as always. Jason took care of the sale and took all the responsibility of the ... Read Full Review
Comments (0)Local agent that I have used for more than 30 years.
Was this helpful?:
Ruby Azam said about Hoopers
Services : Sales( As a Vendor )Date: 23rd May 2019
Local agent that I have used for more than 30 years.
Reliable and competent as always.
Jason took care of the sale and took all the responsibility
of the process.
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Briallant ...
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5 Star Review
J
By : 'Razzak'
Branch : Neasden, 258 Neasden Lane North
Services : Mortgages
Would you recommend ? : Yes
Postcode : NW2
May 20, 2019
People found this helpful0
I purchased a house with the help of jason gibbs who was very professional, trustworthy and gave an A* service. He really helped me and went the extra mile into making me happy. I recommend anyone to visit jason and i will using him for the future for friends and family. Thanks ... Read Full Review
Comments (0)Was this helpful?:
Razzak said about Hoopers
Services : Mortgages( )Date: 20th May 2019
I purchased a house with the help of jason gibbs who was very professional, trustworthy and gave an A* service. He really helped me and went the extra mile into making me happy. I recommend anyone to visit jason and i will using him for the future for friends and family. Thanks again
The UK's Largest Customer Review Website for the Property Industry
Jason Gibbs , a true ...
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5 Star Review
J
By : 'Mafa'
Branch : Neasden, 258 Neasden Lane North
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NW9,
Mar 12, 2019
People found this helpful0
Jason helped us massively. He is very caring and helpful and he was available at the weekends and late ... Read Full Review
Comments (0)Was this helpful?:
Mafa Ardestani said about Hoopers
Services : Sales( As a Buyer )Date: 12th Mar 2019
Jason helped us massively. He is very caring and helpful and he was available at the weekends and late evenings.
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Great ...
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5 Star Review
Joanna
By : 'Good'
Branch : Neasden, 258 Neasden Lane North
Services : Letting( As a Owner )
Rent PCM : £14450
Would you recommend ? : Yes
Postcode : NW2
Feb 28, 2019
People found this helpful0
Joanna was the lettings Negotiator for finding the Tenant's for our Flat in Tanfield Avenue NW2 7 SR. We found her to be very Knowledgeable and was very Professional in doing all the checks eg, Reference's, Bank details etc Thanks. Alan & Maria ... Read Full Review
Comments (0)Joanna was the lettings Negotiator for finding the Tenant's for our Flat in Tanfield Avenue NW2 7 SR.
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Good work done said about Hoopers
Services : Letting( As a Owner )Date: 28th Feb 2019
Joanna was the lettings Negotiator for finding the Tenant's for our Flat in Tanfield Avenue NW2 7 SR.
We found her to be very Knowledgeable and was very Professional in doing all the checks eg, Reference's, Bank details etc Thanks.
Alan & Maria Stoodley
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Very ...
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5 Star Review
J
By : 'Abdul'
Branch : Neasden, 258 Neasden Lane North
Services : Sales( As a Buyer )
Sold price : £540000
Would you recommend ? : Yes
Postcode : NW2
Jan 25, 2019
People found this helpful0
Very good advice when I need help I contact him to get advice he got me the one of the best houses in the ... Read Full Review
Comments (0)Was this helpful?:
Abdul said about Hoopers
Services : Sales( As a Buyer )Date: 25th Jan 2019
Very good advice when I need help I contact him to get advice he got me the one of the best houses in the market.
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Top ...
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5 Star Review
J
By : 'Abdul'
Branch : Neasden, 258 Neasden Lane North
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NW9
Jan 8, 2019
People found this helpful0
I have had many experieces with agents before, I have looked at many houses for about a year and couldnt find my dream house. Jason knew exactly what I was looking for and showed me my dream house. To my offer getting agreed to completion Jason has given me excellent service, he has been honest and ... Read Full Review
Comments (0)Was this helpful?:
Abdul K said about Hoopers
Services : Sales( As a Buyer )Date: 8th Jan 2019
I have had many experieces with agents before, I have looked at many houses for about a year and couldnt find my dream house. Jason knew exactly what I was looking for and showed me my dream house. To my offer getting agreed to completion Jason has given me excellent service, he has been honest and always ready to help! I would like Jason and Team Hoopers for your excellent service you guys provided us!
The UK's Largest Customer Review Website for the Property Industry
Good overall ...
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5 Star Review
J
By : 'safawi'
Branch : Neasden, 258 Neasden Lane North
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NW2
Nov 14, 2018
People found this helpful1
Purchased property through Hoopers. Professional throughout and helped with sorting out visits post agreeing price to make sure all goes through ... Read Full Review
Comments (0)Was this helpful?:
safawi said about Hoopers
Services : Sales( As a Buyer )Date: 14th Nov 2018
Purchased property through Hoopers. Professional throughout and helped with sorting out visits post agreeing price to make sure all goes through smoothly.
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Yolanda was great at ...
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5 Star Review
yolanda
By : 'MA'
Branch : Neasden, 258 Neasden Lane North
Services : Sales( As a Buyer )
Sold price : £483000
Would you recommend ? : Yes
Postcode : NW2
Nov 13, 2018
People found this helpful0
Yolanda was great at contacting all the people and gets things moving, plus she was lovely. Thank you for helping me buy my first ... Read Full Review
Comments on Agent Fees
NA
Comments (0)Was this helpful?:
MA said about Hoopers
Services : Sales( As a Buyer )Date: 13th Nov 2018
Yolanda was great at contacting all the people and gets things moving, plus she was lovely. Thank you for helping me buy my first home!
The UK's Largest Customer Review Website for the Property Industry
Charming and ...
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5 Star Review
J
By : 'Steph'
Branch : Neasden, 258 Neasden Lane North
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NW9
Nov 12, 2018
People found this helpful1
Jason was patient and helpful from the first time we spoke. As it was my first buy i had a lot of questions, he guided through all my questions and recommended a lot of people and actions if he couldn't answer himself. It was reassuring to have him going through this ... Read Full Review
Comments (0)Was this helpful?:
Steph Ka said about Hoopers
Services : Sales( As a Buyer )Date: 12th Nov 2018
Jason was patient and helpful from the first time we spoke. As it was my first buy i had a lot of questions, he guided through all my questions and recommended a lot of people and actions if he couldn't answer himself. It was reassuring to have him going through this process.
The UK's Largest Customer Review Website for the Property Industry
Quick, Efficient and ...
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5 Star Review
J
John
By : 'Neda'
Branch : Neasden, 258 Neasden Lane North
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NW9
Nov 5, 2018
People found this helpful1
I placed my property on the market with 3 well known estate agents, however I must admit that Hoopers was the best as they were engaged from the "get-go", from meeting John. They listened to my requests and within a matter of less than three weeks I had a buyer. Jason was particularly ... Read Full Review
Comments on Agent Fees
Great Agent
Comments (0)Was this helpful?:
Neda said about Hoopers
Services : Sales( As a Vendor )Date: 5th Nov 2018
I placed my property on the market with 3 well known estate agents, however I must admit that Hoopers was the best as they were engaged from the "get-go", from meeting John. They listened to my requests and within a matter of less than three weeks I had a buyer. Jason was particularly helpful as he was always available to listen and to support the whole process. I believe Hoopers should be approached before any other big named estate agents where they usually charge a higher fee to sell a property and is left on the market for months! Thank you Jason and Hoopers!
The UK's Largest Customer Review Website for the Property Industry
Great ...
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5 Star Review
J
By : 'Andrew'
Branch : Neasden, 258 Neasden Lane North
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NW10
Nov 2, 2018
People found this helpful1
Great service! I would recommend to anyone. Single handed, Jason Gibbs, who I dealt with, managed an entire chain despite being only responsible for one element. I was kept well informed, he responded to emails promptly, he resolved problems quickly and always made time to discuss issues on the ... Read Full Review
Comments (1)Was this helpful?:
Andrew said about Hoopers
Services : Sales( As a Buyer )Date: 2nd Nov 2018
Great service! I would recommend to anyone. Single handed, Jason Gibbs, who I dealt with, managed an entire chain despite being only responsible for one element. I was kept well informed, he responded to emails promptly, he resolved problems quickly and always made time to discuss issues on the phone. THANKS!
The UK's Largest Customer Review Website for the Property Industry
By : J Gibbs
Nov 2, 2018Hi Andrew, Thanks for the comment you guys were real easy to deal with and well prepared for the process, all the best for the...
successful sale of ...
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4 Star Review
John
J
By : 'Elizabeth'
Branch : Neasden, 258 Neasden Lane North
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NW2
Oct 9, 2018
People found this helpful1
John was particularly helpful with the initial commission to selling the flat. His advice was very helpful. Jason continued with helpfulness and ensuring that we had a successful sale. Very good communication throughout the whole ... Read Full Review
Comments on Agent Fees
Extremely competitive and helped us with probate issues.
Comments (1)John was particularly helpful with the initial commission to selling the flat. His advice was very helpful.
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Elizabeth said about Hoopers
Services : Sales( As a Vendor )Date: 9th Oct 2018
John was particularly helpful with the initial commission to selling the flat. His advice was very helpful.
Jason continued with helpfulness and ensuring that we had a successful sale.
Very good communication throughout the whole procedure
The UK's Largest Customer Review Website for the Property Industry
By : J Gibbs
Nov 2, 2018Hey Liz, thanks for the review, take care and all the best to the...
New ...
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5 Star Review
By : 'Nicky'
Branch : Neasden, 258 Neasden Lane North
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : NW24
Oct 8, 2018
People found this helpful1
Amazing service right the way through to purchase and getting a tenant into the property. Ace service - Jason was the agent giving me regular ... Read Full Review
Comments (0)Was this helpful?:
Nicky Gorsia said about Hoopers
Services : Sales( As a Buyer )Date: 8th Oct 2018
Amazing service right the way through to purchase and getting a tenant into the property. Ace service - Jason was the agent giving me regular updates.
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Very ...
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4 Star Review
J
By : 'daniel'
Branch : Neasden, 258 Neasden Lane North
Services : Sales( As a Vendor )
Sold price : £395000
Would you recommend ? : Yes
Postcode : NW10
Oct 8, 2018
People found this helpful1
Very good service from jason who kept me informed well about the sale which was a difficult one to see through.I would recommend hoopers to any ... Read Full Review
Comments on Agent Fees
good
Comments (1)Was this helpful?:
daniel said about Hoopers
Services : Sales( As a Vendor )Date: 8th Oct 2018
Very good service from jason who kept me informed well about the sale which was a difficult one to see through.I would recommend hoopers to any seller.
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By : J Gibbs
Nov 2, 2018HI Daniel, thanks for the review, all the best...
Friendly and professional ...
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5 Star Review
Wojciech
By : 'Voitek'
Branch : Neasden, 258 Neasden Lane North
Services : Sales( As a Vendor )
Sold price : £540000
Would you recommend ? : Yes
Postcode : NW2
Oct 2, 2018
People found this helpful1
I used Hoopers to sell my property. I found the staff knowledgeable of the local market. The valuation of the property was very accurate and they had buyers on their books ready to buy. We had offers close to valuation price within couple of days. The whole process after accepting the offer to ... Read Full Review
Comments on Agent Fees
I didnt check the competition, but I felt those ware resonable. I was happy with the quick sale and didn’t mind paying the fees
Comments (0)Was this helpful?:
Voitek said about Hoopers
Services : Sales( As a Vendor )Date: 2nd Oct 2018
I used Hoopers to sell my property. I found the staff knowledgeable of the local market. The valuation of the property was very accurate and they had buyers on their books ready to buy. We had offers close to valuation price within couple of days. The whole process after accepting the offer to completion went smoothly.
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Selling my property with ...
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5 Star Review
J
John
By : 'Janet'
Branch : Neasden, 258 Neasden Lane North
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NW2
Oct 1, 2018
People found this helpful1
They were courteous and very professional were ever so helpful. It was Ironic that I the property that I sold. I bought this from Hooper's in 1992. It shows that their professional and approachable attitude has ensured that Hoopers remain the number 1 seller of properties in ... Read Full Review
Comments on Agent Fees
The agent's fee was fair. I am of the view that Jason and John worked really hard and I would not have had the time or the skill to do sell my property
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Janet Henry said about Hoopers
Services : Sales( As a Vendor )Date: 1st Oct 2018
They were courteous and very professional were ever so helpful. It was Ironic that I the property that I sold. I bought this from Hooper's in 1992. It shows that their professional and approachable attitude has ensured that Hoopers remain the number 1 seller of properties in Neasden.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Last updated at 11/30/2, 12:00:00 AM by allAgents
Awards won by Hoopers
Regional Awards Won by Hoopers
Individual Branch Awards
London, NW10
2019 Best Estate Agent in Greater London
