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3.1/5, 8 Reviews
63% Recommended
100% sales valuation accuracy
50% letting valuation accuracy
50% sales fee satisfaction
75% letting fee satisfaction
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Joanna
By : 'Jo'
Services : Letting(As a Tenant)
Rent PCM : £995
Would you recommend ? : Yes
Postcode : TW19
Paige was brilliant. Very professional and friendly. Called me back whenever I needed. Everything was sorted super quick. Great experience.
Sensible fees
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 50% | £285,000 | £325,000 |
| Lettings | 50% | 75% | £925 | £1,100 |
haart
18 Church Road, Ashford, Surrey
TW15 2UY
01784 256131
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By : 'Abbas'
Services : Letting( As a Owner )
Rent PCM : £925
Would you recommend ? : No
Postcode : CV12
I would not recommend... Updated, the worse property management; As a landlord, it's crucial to be cautious when dealing with property management companies. These companies often charge substantial fees but may fail to deliver the services they promise. In my experience, I spent over 18 ... Read Full Review
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Colin
By : 'J'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : TW14
very pleased with the personal, friendly and efficient service from Colin and his team at Haart Estate Agent, very helpful, knowledgeable, I would definitely recommend to other... Read Full Review
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Joanna
By : 'Jo'
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : TW19
Paige was brilliant. Very professional and friendly. Called me back whenever I needed. Everything was sorted super quick. Great... Read Full Review
Sensible fees
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Paige
By : 'Mr'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW16
Paige Smithson gave us an amazing experience as she was able to carry out great service and had patience throughout the process. She definitely made it a lot easier for us as she was always looking for solutions to any little problem. Thank you so much... Read Full Review
Good
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By : ''
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
The team led by Kim Green at Ashford are happy to go the extra mile, efficient, informative, and work hard to achieve for both clients and buyers. Kim is quick to react to feedback, any issues, or queries. She and the team actively kept me informed of progress about my potential purchase. When I... Read Full Review
By : Ross
Nov 18, 2016Hi there, Thank your for your kind words of our Ashford branch. We will certainly be passing this on to the branch. May we ask why you decided to award them only 1 star in your review however?...
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Kim
By : 'Hathaway'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Was very pleased with the service and help that we received from Kim and Chris in therror Ashford branch. They were always very attentive and honest and would definitely recommend them... Read Full Review
By : Ross
Nov 11, 2016Hi Hathaway, Thank you for your kind review of our Ashford branch. We're pleased to hear they delivered an attentive, honest and effective service. We will pass this feedback...
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Kim
Lauren
By : 'Julia'
Services : Sales( As a Buyer )
Sold price : £325000
Would you recommend ? : No
Postcode : TW15
Terrible service from start to finish. Was booked in to view a property, the agent did not turn up. Vendor saw us waiting outside and showed us round herself. The lack of communication was horrendous throughout. My emails were unanswered, phone calls were not returned. When progress was not being... Read Full Review
By : Customer Relations Manager
Feb 19, 2015Dear Julia We are really sorry to hear about this. Please can you email these details to help@haart.co.uk so we can investigate. Many thanks Melanie Smith Customer Relations...
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By : 'Unhappy'
Services : Sales( As a Vendor )
Sold price : £285000
Would you recommend ? : No
Postcode : TW14
Haart were quick enough to jump in and get the business when I was looking to sell my property, and yes, my property sold very quickly. However. after that, their service levels went down dramatically. I had to chase and chase Haart countless times to find out the progress of my sale. I even... Read Full Review
The agent could have actually answered my phone calls and my messages and actually relayed CORRECT information.
By : Customer Relations Manager
Dec 12, 2014Hello I'm really sorry to hear about this and the issues you faced during your sale. Please contact us at help@haart.co.uk so we can investigate this for you. Many thanks Melanie...
