The UK's Largest Customer Review Website for the Property Industry
Epsom, KT19
1/5, 1 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
We should probably mention that our marketing – both digital on portals such as Rightmove and Zoopla, and in the press within local newspapers and magazines, on boards and via our window displays – draw the eyes of millions of potential tenants each month.
And, we may even be advised to mention that though prop
erties rarely stay on our books for long enough to take advantage of this, our property details are the best in the business, consisting not only of impactful wording designed to convince tenants that your property should be their home, but also professional photography and video walk-throughs can be included at absolutely no additional cost to you.
Yes, we should be saying all of that, because quite frankly it’s all true, but it’s a bit wordy, and we’d rather just get to the point… we need your property because we have more lovely, qualified, referenced and reliable individual and corporate tenants than we have properties to match them to. And, as this has been a constant issue over the last 10 years that we have been one of Epsom, Ewell and Stoneleigh’s leading estate agents, we can say with confidence that no matter whether you have a flat or a house, a maisonette or a bungalow, a Victorian, Edwardian, pre- or post-war, modern or character property, we would love to hear from you.
"Awful..."
Share On : 
1 Star Review
Ria
Michelle
By : 'Mr'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : RH2
Dec 19, 2018
People found this helpful3
Awful service received... I was their tenant and they left me at the rental property without hot water for over two months. After around nine weeks of having no hot water as the hot water had broken, and having patiently waited for repairs to be made... I was forced to pay someone to fix the issue. Once I had paid for replacement parts and labour for the issue to be fixed, I was evicted by the letting agent & landlord. I always paid my rent and always paid my rent on time. I also endured two years at the property without any curtains or blinds for privacy at the windows, despite having mentioned on several occasions. The maintainence company consistently failed to manager and maintain the communal areas. A Lettings agents should remain unbiased and work to serve both the landlord and their tenant, yet this Lettings agent seemingly only want to serve then landlord for their own personal financial gain whilst treating the tenant in a disgraceful and disrespectful way. They ought to be ashamed of themselves. Ria Lawrence the branch manager threatened my guarantor over the phone and Michelle Hobbs the branch property manager is completely incompetent, not knowing how to successfully manage a property and the issues that may inevitably arise on occasion. You're meant to receive a fair level of service within life, especially when you're paying for someone's services... I was ripped off and evicted for no reason, having then lost all my new furniture and possessions as I couldn't afford to put them into a storage facility. The irony being that I always paid my rent and always paid my rent on time... they ought to be ashamed of themselves.
Comments on Agent Fees
Letting agents fees too high, plus their monthly commission taken from my rent amount... just makes the price of rent unaffordable.
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Mr Josh Whittaker
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
Areas covered
- CHESSINGTON
- EPSOM
- KT17
- KT18
- KT19
- KT20
- KT21
- KT22
- KT4
- KT9
- SM2
- SM7
- WORCESTER PARK
Address
The Personal Agent
157 High Street, Epsom, Surrey
KT19 8EW
01372 726 666
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- Rightmove
- Zoopla
Social Media
Rankings
Latest Properties
No Property Found
The Personal Agent Branches (View All 5)
Awful ...
Share On :
1 Star Review
Ria
Michelle
By : 'Mr'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RH2
Dec 19, 2018
People found this helpful3
Awful service received... I was their tenant and they left me at the rental property without hot water for over two months. After around nine weeks of having no hot water as the hot water had broken, and having patiently waited for repairs to be made... I was forced to pay someone to fix the issue. ... Read Full Review
Comments on Agent Fees
Letting agents fees too high, plus their monthly commission taken from my rent amount... just makes the price of rent unaffordable.
Comments (0)
Awful service received... I was their tenant and they left me at the rental property without hot water for over two months. After around nine weeks of having no hot water as the hot water had broken, and having patiently waited for repairs to be made... I was forced to pay someone to fix the issue. Once I had paid for replacement parts and labour for the issue to be fixed, I was evicted by the letting agent & landlord. I always paid my rent and always paid my rent on time.
Was this helpful?:
Mr Josh Whittaker said about The Personal Agent
Services : Letting( As a Tenant )Date: 19th Dec 2018
Awful service received... I was their tenant and they left me at the rental property without hot water for over two months. After around nine weeks of having no hot water as the hot water had broken, and having patiently waited for repairs to be made... I was forced to pay someone to fix the issue. Once I had paid for replacement parts and labour for the issue to be fixed, I was evicted by the letting agent & landlord. I always paid my rent and always paid my rent on time.
I also endured two years at the property without any curtains or blinds for privacy at the windows, despite having mentioned on several occasions. The maintainence company consistently failed to manager and maintain the communal areas. A Lettings agents should remain unbiased and work to serve both the landlord and their tenant, yet this Lettings agent seemingly only want to serve then landlord for their own personal financial gain whilst treating the tenant in a disgraceful and disrespectful way. They ought to be ashamed of themselves. Ria Lawrence the branch manager threatened my guarantor over the phone and Michelle Hobbs the branch property manager is completely incompetent, not knowing how to successfully manage a property and the issues that may inevitably arise on occasion.
You're meant to receive a fair level of service within life, especially when you're paying for someone's services... I was ripped off and evicted for no reason, having then lost all my new furniture and possessions as I couldn't afford to put them into a storage facility. The irony being that I always paid my rent and always paid my rent on time... they ought to be ashamed of themselves.
The UK's Largest Customer Review Website for the Property Industry
1 - 1 of 1 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11/5/2019, 8:12:38 AM by allAgents
